MOZ Page Grader - Sorry, but that URL is inaccessible?

[Jason_Marsh123]

Hi,

I am trying to use the MOZ page grader on this page - https://www.respuestasparaelhombre.com/datos-sobre-disfunción-eréctil-preguntas

but it is saying Sorry, but that URL is inaccessible - any ideas?

Thanks

[ddelaney8]

Hey all... I'm in the same boat for

http://www.owneroperatordirect.com

Any ideas?  Would love to start using the Page Grader feature.

Thanks.

[WeaverMike]

Just tried to use it for wilsonart.com and it would not grade.  Please advise.

[WeaverMike]

Also having issues with my site wilsonart.co.th.  Please check into this.

[tpenberthy]

Also having the same issue with my site cu-portland.edu.  This is a recent phenomenon.  I can't use on-page grader nor will it show basic page rankings because it says my site is inaccessible.

[playshakespeare]

I'm having the same issue for www.playshakespeare.com. Crawl works fine, but the On Page Grader always gives the "Sorry, but that URL is inaccessible" error.

[kevin.loesken]

Hi Janet!

I just sent you an email to go over the concerns about your campaigns. Look for my mail and we can troubleshoot everything further that way!

Thank you!

Kevin
Help Team

[Jason_Marsh123]

Hi,

What I do not understand is that I am getting my weekly "New Rankings and On-Page Reports Ready for Mens Health Answers " email which shows page grades - how can that be if I can't manually grade a page?

[Jason_Marsh123]

Hi,

Yes I requested a crawl this afternoon and it seem to go fine but it always has, it's just the page grader function that is not working for some reason.

I work for Eli Lilly here in the UK so it's not as easy as picking up the phone and asking your hosting company what the heck is going on... We (our agency) are moving the sites and other sister sites from https://plone.org/ to http://www.crownpeak.com/ so it may have something to do with it being locked down.

If you look at the link history we lost almost all of them around March? I thought had something to do with the 301 redirect which seems to go from http to https

[kevin.loesken]

Hi Janet!

I just took a look at your campaign for "Mens Health Answers", and the Crawl Diagnostics look to be crawling all of your pages. Can you log into your campaign again and let me know if you're seeing something different than what I'm seeing? If you're still seeing issues, click the blue button on the bottom right-hand corner of your screen on almost any Moz page and let us know.

Thanks!

Kevin
Help Team

[kevin.loesken]

Hi Janet,

In that case, I'm guessing that Tony is correct that this is most likely a firewall issue. I ran a crawl test on www.respuestasparaelhombre.com and it did actually crawl all of your pages as far as I could tell, but I'm also not able to check any of your page grades. If possible, please reach out to the host of your website to see if they can help diagnose this issue.

If you have any other questions or issues, please write into help@moz.com and we'll help you out further.

Thanks!

Kevin
Help Team

[Jason_Marsh123]

Also a sister UK site www.menshealthanswers.co.uk does not crawl

[Jason_Marsh123]

Hi,

But even I try and grade www.respuestasparaelhombre.com it still gives me - Sorry, but that URL is inaccessible.

[N1ghteyes]

Moz can't crawl his root domain (i tested using page grader) or any other URLs on his site,

So while the special chars might not help, i dont think thats the issue here :). Atleast, not the only one.

https://moz.com/researchtools/on-page-grader?keyword=preguntas&url=https%3A%2F%2Fwww.respuestasparaelhombre.com

[kevin.loesken]

Hello Janet!

I believe the problem here is actually the special characters in your URL, which our tools will generally have a hard time reading.

In general, foreign language characters in your URL are tricky when it comes to SEO. I would recommend reading the following article that explores this in more depth:
https://www.fusionbox.com/blog/detail/are-foreign-language-characters-in-urls-bad-for-seo/536/

I hope this helps. Thank you!

Kevin
Help Team

[N1ghteyes]

Its possible your SSL is the issue, do you know if its an SNI cert? Moz crawler doesnt yet support SNI and a lot of recently issued certs are SNI ones...

Also, if your using Cloudflare, those certs are SNI as well.

http://serverfault.com/questions/506177/how-can-i-detect-if-a-server-is-using-sni-for-https

[Jason_Marsh123]

Thanks

It works for other websites - I've just tested my personal website.

There is a 301 redirect from http to https -

Checked link: http://www.respuestasparaelhombre.com
Type of redirect: 301 Moved Permanently
Redirected to: https://www.respuestasparaelhombre.com

Would that be causing problems if it had not been set-up properly?

[N1ghteyes]

All reference i can find to this error is firewall issues. You will probably need to check with your hosting providers that they arnt blocking moz.

a similar post made last year:

http://moz.com/community/q/moz-tools-are-returning-url-is-inaccessible