Referral exclusion not working correctly?
-
Hi!I've added our gateway payment system to the Referral Exclusion List a few months ago. Nevertheless, it continues to appear as a referral, and obviously taking almost all of the revenue.
Does it work for you? Do you know why could it be not working for my website?Thanks for your response!
-
Hi!
But in that case (when a new session starts), considering that the domain is listed in the Referral Exclusion List, shouldn't the conversion be tracked as direct/(none)?
-
Hi Ariel,
Main reason is session breaks. Sometime a new session starts when users back from payment gateway to your site after making payment.
Thanks
-
Hi! Thanks for your response.
I still think there must be a way... I don't understand why some convertions are assigned to the original soruce and some to the gateway. Something must be different in the way users finished their purchase that makes analytics assign them to the original source or to the gateway.
-
Hi Ariel,
It is not possible to completely eliminate such tracking issues, you can try to minimize only. I'm also facing the same issue for one of my website. There are few ways by which you can minimize the payment gateway referrals.
Tracking true referrals in Google Analytics when using PayPal and other payment gateways
Hope this helps.
Thanks
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Payment gateway referrals disappeared
Hi All, I was getting payment gateway referrals for my site for many months but when I have implemented enhanced eCommerce tracking self referral issue resolved but I haven't read anywhere about this solution so I just want to confirm once . Thanks
Reporting & Analytics | | Alick3000 -
Some goal conversion in Google analytics showing under referral
Yesterday I have created Google analytics account for a new website but few goal conversions comes from payment gateway site (paypal.com, epdq.co.uk) and showing under referral. How to fix this issue so I can know the real source of Goal conversion. *Note - utm_nooverride=1 on thank you page applied, payment gateway URL is already placed in Referral Exclusion List. So please don't suggest either of them. Thanks
Reporting & Analytics | | Alick3000 -
Visits from Google with ccTLD are showing as referrals
Hi!I was seeing on of my clients Analytics report and it shows that some of the main sites that send visits and get tagged as referral traffic are google.com.br, google.cl, google.com.ar, among others. Do you know why is this happening? Shouldn't they get tagged by default as organic?
Reporting & Analytics | | arielbortz0 -
Google Analytics Goal Tracking Not Working
I am trying to install goal tracking for a client to measure leads from SEO, and I'm running into problems with the Google Analytics goal tracking not working. The only thing that I can think of that is preventing goal tracking from working is that the URL confirming page request URI looks like "contact/#contact-form-4475" and perhaps the hashtag is causing problems. I wanted to ask the community if any of you have run into basic conversion tracking problems like this, where you need to track form fills on a website via a confirmation URL/destination URL goal, and what you did to solve it? I appreciate any input on how to get data on conversions either by fixing the goal in GA or using a different tracking tool. Thanks!
Reporting & Analytics | | williammarlow0 -
Will my Google sub domain filter work
Bon Pormeriggio from cloudy hot sticky & Humid Wetherby UK 😉 I have three sub domains which are reporting all the same stat traffic. Phase 1 is complete in that sub domain tracking has been configured in the analytics code for: http://en.lewispr.be/
Reporting & Analytics | | Nightwing
http://fr.lewispr.be/
http://nl.lewispr.be/ But now i want to get traffic just from http://www.en.lewispr.be/ (Previously all three subdomains reported exactly the dame data). But its this stage I just want to double check. Ive set up a filter correcly as illustrated here:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/check-en-sub-domain-tracking_zps1b24f8af.jpg Will what ive done give me just traffic arriving at http://www.en.lewispr.be/ and not continue the problem of all three sub domains reporting exactly the same traffic?
Grazie tanto,
David0 -
Seomoz or GWMT correct?
I'm getting a few 404 errors show up in seomz, but a few thousand in gwmt. These are old site url's that may have been missed by redirects. Which one should I believe/attack first?
Reporting & Analytics | | Paul_MC0 -
Subdomain referral
Hi, We have two sites mysite.com and aa.mysite.com. We want to track these sites separately. We created two different properties with IDs UA-XXX-1 for main domain UA-XXX-2 for subdomain. gaq code for main domain is as following, gaq code for subdomain is as following, It works well for subdomain. But we want to see traffic from subdomain to main domain as referral.
Reporting & Analytics | | OkanKortan
What is wrong with the gaq code of main domain?
Do i need to change code or is it enough to inactivate subdomain tracking option in profile settings of main domain? Thanks in advance,0 -
Why is Webmaster Tools not Linking Correctly Google Analytics?
I have a global site with .com as the US site and then /country for all other markets i.e. .com/uk .com/de etc. Each site has it's own WMT profile. Each site has it's own GA profile. Since Google added Search Engine Optimization to the GA interface, I can't track these sites separately under this new feature. It seems to me that it can only be associated with a single WMT profile at a time or rather that WMT can only be associated with a single GA profile at a time. The numbers for the UK and US site are identical, but when I try and link the UK WMT account with GA it removes it from the US profile and vice versa.
Reporting & Analytics | | Red_Mud_Rookie0