Annoying Popup saying "authentication required"! How do I resolve this?
-
I utilise the Moz bar quite rigourously as a content marketer but i'm having an annoying popup every second. Moz kept bugging me with a popup bar saying: "authentication required" asking me to input my username & password. Though filling it in correctly, it keeps bugging me every second. Sometimes even when I have disabled the toolbar it keeps poping up! How to resolve this?
-
Hey there!
Our engineers have worked their magic, and we have actually just rolled out a brand new version of the MozBar - you can download it here. It's also recommended to clear your cache & cookies upon reinstalling. So far, we've had reports of great success - if you're still running into trouble after downloading the new version, please pop a message over to help@moz.com so we can collect some details from you about exactly what you're seeing:)
-
Hi,
I have the same problem and it's the same even after uninstalling and reinstalling the MozBar.
-
I was having this before the weekend. Every new page I visit, Mozbar would give me a captcha. As much as I enjoy picking out all the bicycle photos from the grid, it's not so fun when it pops up for every new page....
-
Hey there!
Sam from Moz's Help Team here.
Sorry to hear about the problems you're running into with the MozBar:(. We have been experiencing some troubles with the tool, and have updated our Health Page to reflect this. Our engineers are working a complete overhaul on the back end to resolve the issues people have been seeing.
A few issues similar to the one you've mentioned have been resolved by uninstalling and reinstalling the MozBar - could you give this a shot to see if it helps?
If not, we'd love to collect some information from you and some screenshots of exactly what you're seeing (every little piece of info helps), so could you send over a message to help@moz.com if the uninstall/reinstall isn't effective?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I'm getting, "you're not using the rel="canonical" META attribute" in my crawl diagnotic
I'm running a campaign crawler through Moz on this particular page: http://www.henley.ac.uk/executive-education/leadership-and-management-programmes/ but I'm getting a notifcaiton from Moz saying, "you're not using the rel="canonical" META attribute" I don't understand what this means!! Has anyone else had this problem, or can they help me understand what this means and how to fix it? Oh, and Happy Thanksgiving from the UK! Virginia
Moz Bar | | blackboxideas0 -
How does the grader tool treat keyword "stuffing" in ecommerce
We recently started using Moz on our ecommmerce site because I'm concerned that our SEO company doesn't really know what they are doing and I want to see what I can do on my own with the little bit of knowledge I have. It's helping in a number of ways but here's a big question mark: The Grader Tool keeps telling us that our product category pages have too many keywords on them. We are only using them in the content once or twice, but the sub-category buttons on the page show the category + sub repeated. Could this be what's causing it? Does Google distinguish this for ecommerce? We've taken a huge hit in rankings for key phrases and keywords over the past six months and I'm wondering if this is part of it?
Moz Bar | | Creative-Web-Stores0 -
Moz crawl issues: All pages keep resolving to our "cookies not enabled" page
Upon running the Moz Pro site crawler, I noticed that I received quite a bit of duplicate titles along with 302 redirects (which is our site creating a temporary 302 to our "cookies not enabled" page). How would I get around the crawler being redirected to this page? I've never ran across this issue before, despite using the crawler with sites that use the same framework as the one thats affected. Any ideas?
Moz Bar | | responsivelabs0 -
All in favor of an "Announcements" category section say MOZ!
So this is just a thought. I am not Rand, therefor I am not the Moz man himself, and therefor I am not telling anybody how to run this website or forum. But, I've been thinking... and usually that a dangerous thing. So many times when I answer a question I end it with: "Keep me posted" "Keep us updated" "Good Luck" In the same light there have been plenty of times when I have had my questions answered by people like EGOL, RobertFIsher, KeriMorget and they have said that they have wanted me to keep them posted. Now sure, some of you are sitting there being Melancholy Mozzers thinking that all those wonderful people are just being polite by adding some nice parting words... but what if I they are being Sincere Seoers? What if I WANT to fill them in and don't want to ask a question? What if... THEY REALLY LIKE ME?!?! I could also send a DM to those 3 people, I mean let's get honest I'm not THAT popular.... but I can dream can't I? Again, this isn't really an SEO question, more of a thought on where I'm supposed to give updates on my project. In all honesty I do want feedback on what I'm doing, and sometimes I don't even know what questions I'm supposed to ask!
Moz Bar | | HashtagHustler1 -
Moz Local | Empty page "Categories"
Dear Moz, Another error, the following url loads an empty page https://moz.com/local/categories Please review Thanks!
Moz Bar | | Bio-RadAbs0 -
"Sorry! We weren't able to find that page when we crawled your site." Please help!
Can someone please explain whey I am getting this error for this link "http://lensoutloud.com/san-antonio-real-estate-photography/" when I attempt to perform an on page SEO grading? The link is indexed and ranking very well but for some reason Moz says it can't find the page when it crawled my site. This has also happened when I attempt to grade other pages on my site. Thanks in advance!
Moz Bar | | AndreGant0 -
"Avoid Keyword Self-Cannibalization" - can't find the problem
Hi, I understand what this means (or at least I think I do!), but I can't find where the problem lies. The keyword is "fire warden training" and the url is http://www.tutis-fire.co.uk/fire-warden-training-courses/ If anyone could lend a helping hand, I'd appreciate it.
Moz Bar | | Gordon_Hall0 -
How do I find #of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about"
Hi, I am a new user at Moz.com and looking for finding below information for a list of blogs. "#of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about" for a list of blogs URLs? Please response Which tools I should use and how to use tools? -Muhammad
Moz Bar | | mmhossain4580