Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Research & Trends
    3. Algorithm Updates
    4. Hotel SEO, 3-pack & Search Console: How to get the right data and how to improve CTR?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Hotel SEO, 3-pack & Search Console: How to get the right data and how to improve CTR?

    Algorithm Updates
    2
    2
    714
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Maggiathor
      Maggiathor last edited by

      Hey guys,

      I've been working with some hotels and I feel like there are some specific issues which need special solutions. 
      Maybe some of you also work for hotels and face similar problems.

      Question 1: Google "forces" 3-packs impressions to OTAs like booking.com via Hotel Ads. You basically have a big blue "book now" button and a small little website button. This ends up basically leading to CTRs below 1% despite a 1-3 Position. Is there any way to improve the organic CTR? Of course we use hotel ads, but they offer bad analytics AND we basically pay for our SEO-Performance.

      Question 2: Search console doesn't specify wether or not a impression comes from 3-Pack or the rest of the organic results, which basically leads to a  average position which says nothing. It's hard to evaluate the performance of meta-titles and texts, because the ctr is also mixed. What would be a better way to get this data or do you think google will change this in some time (new search console doesn't offer this).

      Question 3: Hotel Rankings are dominated by OTAs, Meta-Searchers and BIg Chains. Has anyone experience in SEO for smaller, family owned Hotels? Any tricks how to get a steady traffic source outside of brand results?

      Hope there are some travel experts in here 🙂

      1 Reply Last reply Reply Quote 0
      • NgEF
        NgEF last edited by

        Woohoo!

        A question that I can definitely help to answer. I was in the Hospitality industry for 2 years working on purely hotel sites, from large international chains to small family owned businesses.

        The hospitality industry is definitely one of the MOST competitive industries that I've ever been in and competed on. The majority of the SERPs are already dominated by OTAs and Google's HPA isn't helping much either. Here's my answers, I hope they help!

        1. I totally hear you on HPA. It's a very specific product that's rolled out by Google to target the hospitality industry and one that does NOT get as much attention as HPA. What you CAN use HPA for is for data-mining purposes. HPA offers quite a bit of insight into the search behavior of the possible customers for your hotel clients. That data can help to guide you in focusing your efforts for organic search. For example, looking at the historical data in HPA, what are the top sources for bookings? Is it Google Maps? Which countries are they coming from? What days of the week are they booking for and when are they booking? (This was particularly useful as I was also managing their PPC search campaigns.)

        2. I might be wrong on this as it's been about 6 months since I stopped working on the Hospitality industry, but I think you can find the CTRs for the knowledge graph or 3-pack in Google My Business, and the CTRs for SERP rankings in Google Search Console.

        3. SERPs are essentially dominated by the OTAs for the top converting keywords. Fist-bump I totally get how you feel about this. 
          My strategy for traffic was to build up the OTHER pages. Smaller sites aren't going to rank for top-level queries like 'chicago hotel rooms' for example. They can however rank well for associated keywords that are relevant to the hotel itself. For example, 'beach front hotel in east florida' or my personal favorite type 'family rooms near ****'

        Also look towards the property's other features. Restaurants, spas and other facilities are key targets to work on for SEO.

        Another tip I can give you is to analyze the countries that the site's traffic comes from. I saw some decent results from optimizing the site for Naver (Korea), Yandex (Russia), Yahoo (Japan), and Baidu (China). It's definitely challenging to try to optimize for other search engines, especially the language barrier. But I definitely saw good results from this.

        Feel free to reach out to me for other queries!

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Browse Questions

        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

        • SEO Tactics

          Discuss the SEO process with fellow marketers

        • Community

          Discuss industry events, jobs, and news!

        • Digital Marketing

          Chat about tactics outside of SEO

        • Research & Trends

          Dive into research and trends in the search industry.

        • Support

          Connect on product support and feature requests.

        • See all categories

        Related Questions

        • Sam09schulz

          Does changing text content on a site affects seo?

          HI, i have changed some h1 and h2 , changed and added paragraphs,fixed plagiarism,grammar and added some pics with alt text, I have just done it today, I am ranking on second page QUESTION-1 is it gonna affect my 2 months SEO efforts? QUESTION -2 Do I have to submit sitemap to google again? QUESTION-3 does changing content on the site frequently hurts SEO?

          Algorithm Updates | | Sam09schulz
          0
        • rubennunez

          Remove spam url errors from search console

          My site was hacked some time ago. I've since then redesigned it and obviously removed all the injection spam. Now I see in search console that I'm getting hundreds of url errors (from the spam links that no longer work). How do I remove them from the search console. The only option I see is "mark as fixed", but obviously they are not "fixed", rather removed. I've already uploaded a new sitemap and fetched the site, as well as submitted a reconsideration request that has been approved.

          Algorithm Updates | | rubennunez
          0
        • RikkiD22

          Old school SEO tools / software / websites

          Hey Mozzers, I am doing some research and wonder if you can help me out? Before Moz, Hubspot, Majestic, Screaming Frog and all the other awesome SEO tools we use today what were the SEO tools / software / websites that were used for aiding SEO? I guess we can add the recently closed Yahoo! Directory for starters! Thanks!

          Algorithm Updates | | RikkiD22
          0
        • Aman_123

          Having 2 domains with same name - Impact on SEO

          Hi AllAs we still dwindle with the rankings not coming in line with the efforts.I have a question: We have 2 websites 1. http://www.example.com/ (which lost traffic and rank in Jan 2013). So we assumed that it was due to some penguin penalty. So we worked on disavow extra but nothing actually helped.Though there was no manual penalty mentioned in the GWT. Frustrated with this we thought of having another website 6 months back: 2. https://example.org/ - we did all the right things and by the book. But we are not seeing ranking here too. We did backlink analysis on all competitors and worked on only quality links they had. So all our links are highly highly relevant.  But still the ranks are not moving beyond third page...in fact they moved to 6-7 page in last 2-3 days. Please suggest .. 1. is it due to same name of domain (our brand name) causing the issue. If yes should we go for 302 or 301 redirect to save ourselves from any penalty that our last website may have got. We can not leave that name unattended as our cataloges etc have that website mentioned. i will expect a scientific reply here not gut feeling please. 2. Is it to do with .org domain extension that it should not be with commercial organizations like us Kindly reply at the earliest Regards Aman

          Algorithm Updates | | Aman_123
          0
        • Alexogilvie

          With regards to SEO is it good or bad to remove all the old events from our website?

          Our website sells tickets for various events across the UK, we do have a LOT of old event pages on our website which simply say SOLD OUT. What is the best practice? Should these event pages be removed and a 301 redirect added to redirect to the home page? Or should these pages remain in tact with simply SOLD OUT on the page?

          Algorithm Updates | | Alexogilvie
          0
        • jesse-landry

          Server Location & SEO

          So I just read an interesting Tweet: #SEO Tip: #Google takes into account the location of the server (the IP) when projecting the search results #web This is something I had not thought of. I suppose my question then is HOW does it factor this information into it's results? For some reason, one of our sites is hosted on a Canadian server. We are a cloud hosting company and we serve all of NA with data centers in the US and Canada... For whatever reason we've used the Canadian server farm for our web server. Could this possibly be hurting our NA google SERPs? Anyone have any thoughts on this?

          Algorithm Updates | | jesse-landry
          0
        • bozzie311

          Frequency & Percentage of Content Change to get Google to Cache Every Day?

          What is the frequency at which your homepage (for example) would have to update and what percentage of the page's content would need to be updated to get cached every day? What are your opinions on other factors.

          Algorithm Updates | | bozzie311
          0
        • Sexandmetal

          Is changing your meta titles frequently good SEO Practice

          Greetings, Im a new SEO and really knew nothing until signing up to SEOMoz. After reading the SEO101 and gathering as much information in a short period of time things started  to become a little clearer. So I started my first campaign used my new SEO knowledge and input all of my meta information. Then I waited a few days to see what happened with my search result. We had never ranked for a single keyword before mind you. So a couple/few of days go by and I started punching in my keywords and looking through the pages. There I was page three. I was SO happy. I read the entire SEO101 again, realized a little more about what I had to do. So I started changing everything up, adding pictures, I found out what a IMG ALT Attributes were in the HTML editor, bolded text and all the other things I missed the first time around. Three days go by and I move up again. I start to notice my traffic is increasing and I am actually getting organic hits through search traffic. This has never happened before. I am over the moon. But I realize that I have my main focus keyword as the second key word in my title tag. So I switch the two words around, wait a few more days. Here's why I ask my question. The original title tag was still showing up and I was on the first page for both keywords, and I could see both title tags when searching for either keyword. So; Is changing your meta titles frequently good SEO Practice ? Warmest regards, Michael S&M Warning: adult site, NSFW

          Algorithm Updates | | Sexandmetal
          0

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.