Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Hotel SEO, 3-pack & Search Console: How to get the right data and how to improve CTR?
-
Hey guys,
I've been working with some hotels and I feel like there are some specific issues which need special solutions.
Maybe some of you also work for hotels and face similar problems.Question 1: Google "forces" 3-packs impressions to OTAs like booking.com via Hotel Ads. You basically have a big blue "book now" button and a small little website button. This ends up basically leading to CTRs below 1% despite a 1-3 Position. Is there any way to improve the organic CTR? Of course we use hotel ads, but they offer bad analytics AND we basically pay for our SEO-Performance.
Question 2: Search console doesn't specify wether or not a impression comes from 3-Pack or the rest of the organic results, which basically leads to a average position which says nothing. It's hard to evaluate the performance of meta-titles and texts, because the ctr is also mixed. What would be a better way to get this data or do you think google will change this in some time (new search console doesn't offer this).
Question 3: Hotel Rankings are dominated by OTAs, Meta-Searchers and BIg Chains. Has anyone experience in SEO for smaller, family owned Hotels? Any tricks how to get a steady traffic source outside of brand results?
Hope there are some travel experts in here
-
Woohoo!
A question that I can definitely help to answer. I was in the Hospitality industry for 2 years working on purely hotel sites, from large international chains to small family owned businesses.
The hospitality industry is definitely one of the MOST competitive industries that I've ever been in and competed on. The majority of the SERPs are already dominated by OTAs and Google's HPA isn't helping much either. Here's my answers, I hope they help!
-
I totally hear you on HPA. It's a very specific product that's rolled out by Google to target the hospitality industry and one that does NOT get as much attention as HPA. What you CAN use HPA for is for data-mining purposes. HPA offers quite a bit of insight into the search behavior of the possible customers for your hotel clients. That data can help to guide you in focusing your efforts for organic search. For example, looking at the historical data in HPA, what are the top sources for bookings? Is it Google Maps? Which countries are they coming from? What days of the week are they booking for and when are they booking? (This was particularly useful as I was also managing their PPC search campaigns.)
-
I might be wrong on this as it's been about 6 months since I stopped working on the Hospitality industry, but I think you can find the CTRs for the knowledge graph or 3-pack in Google My Business, and the CTRs for SERP rankings in Google Search Console.
-
SERPs are essentially dominated by the OTAs for the top converting keywords. Fist-bump I totally get how you feel about this.
My strategy for traffic was to build up the OTHER pages. Smaller sites aren't going to rank for top-level queries like 'chicago hotel rooms' for example. They can however rank well for associated keywords that are relevant to the hotel itself. For example, 'beach front hotel in east florida' or my personal favorite type 'family rooms near ****'
Also look towards the property's other features. Restaurants, spas and other facilities are key targets to work on for SEO.
Another tip I can give you is to analyze the countries that the site's traffic comes from. I saw some decent results from optimizing the site for Naver (Korea), Yandex (Russia), Yahoo (Japan), and Baidu (China). It's definitely challenging to try to optimize for other search engines, especially the language barrier. But I definitely saw good results from this.
Feel free to reach out to me for other queries!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
On page vs Off page vs Technical SEO: Priority, easy to handle, easy to measure.
Hi community, I am just trying to figure out which can be priority in on page, off page and technical SEO. Which one you prefer to go first? Which one is easy to handle? Which one is easy to measure? Your opinions and suggestions please. Expecting more realistic answers rather than usual check list. Thanks
Algorithm Updates | | vtmoz0 -
Having 2 domains with same name - Impact on SEO
Hi AllAs we still dwindle with the rankings not coming in line with the efforts.I have a question: We have 2 websites 1. http://www.example.com/ (which lost traffic and rank in Jan 2013). So we assumed that it was due to some penguin penalty. So we worked on disavow extra but nothing actually helped.Though there was no manual penalty mentioned in the GWT. Frustrated with this we thought of having another website 6 months back: 2. https://example.org/ - we did all the right things and by the book. But we are not seeing ranking here too. We did backlink analysis on all competitors and worked on only quality links they had. So all our links are highly highly relevant. But still the ranks are not moving beyond third page...in fact they moved to 6-7 page in last 2-3 days. Please suggest .. 1. is it due to same name of domain (our brand name) causing the issue. If yes should we go for 302 or 301 redirect to save ourselves from any penalty that our last website may have got. We can not leave that name unattended as our cataloges etc have that website mentioned. i will expect a scientific reply here not gut feeling please. 2. Is it to do with .org domain extension that it should not be with commercial organizations like us Kindly reply at the earliest Regards Aman
Algorithm Updates | | Aman_1230 -
Where can I find a breakdown of google search volume by specific industry/vertical? For example, what % of people searching in google are looking for housing? Cars? Restaurants?
I"m looking for specific breakdowns of search volume in google by: #1 Vertical (Shopping/restaurants/Services etc). For example, how many people are searching in google for information pertaining to restaurants per month? Search volume for all of 2012, 2013, 2014? #2 More granular categories within verticals, people searching for: books,apartment rentals,cellphones) Is there a breakdown of google search somewhere online that gives this type of information? Thank you MOZ community, really appreciate it!
Algorithm Updates | | AppleSauceRules0 -
How to use MOZ to improve my website
Hi, I am new for MOZ, have no idea how to improve my website with the function of MOZ, can anyone share their experience for using MOZ service. the more detail the better! Thanks a lot in advance! John Thanks for helps for everyone, it took me some time to read each answer, and also spend few days to study MOZ. My initial conclusion is the function of MOZ is to promote the idea of SEO, but not provide any specific SEO service for specific website except for some tools and report. So I am missing or misunderstanding MOZ's service, it will be always welcome to help me out by correcting my opinion. Anyway, thanks again for all the time you've given to me, and good to you all! -John.
Algorithm Updates | | Steplead1 -
Do search engines always pay heed to no index instructions?
Hi, I am currently working on a site that relies solely on it's images to attract traffic. My concern is that search engines will index our images, make them available through image searches and therefore allow our potential visitors to bypass our website completely. I know that there are a number of methods available such as disallowing images in robots.txt or using "noimageindex" tags in the HTML etc. but do search engines always pay attention to these requests? Does anyone have any experience with no indexing images? Or are there any methods that are guaranteed to work? Thanks in Advance.
Algorithm Updates | | BallyhooLtd0 -
Frequency & Percentage of Content Change to get Google to Cache Every Day?
What is the frequency at which your homepage (for example) would have to update and what percentage of the page's content would need to be updated to get cached every day? What are your opinions on other factors.
Algorithm Updates | | bozzie3110 -
How to get global search results on Google ? Also, is it possible to get results based on some other geographic location?
I don't want results based on my geographic location. When I am in India, I don't want local search results. In fact, I want results which are not dependent on my current location. Also, can I change my current location to some other city and will it affect the results ? For eg: While I am in London, can my search results be modified as if I am sitting in New York ?
Algorithm Updates | | EricMoore0 -
Confused About Addon Domains and SEO
I find addon domains really confusing. Everyone I've asked so far says that they don't affect SEO but I find that really hard to believe considering the same content is on both a subdomain and a subfolder and also has it's own unique domain. PLUS (in my case) completely different niche sites are sharing the same hosting. I really don't want to pay for hosting for all of my different sites but at the same time, if it's better/safer to do so for Panda/Penguin reasons I'm happy to do that. Thank you for your time. I look forward to your opinions/suggestions!
Algorithm Updates | | annasusmiles0