Moz report not updated
-
Hi,
Our Moz report does not seem to have updated this week?
Thanks,
Sacha -
Hey Sacha. If the update was supposed to happen today, sometimes I noticed it refreshes later during the day rather than earlier. If you have any further problems, I suggest you contact Moz Support directly. https://moz.com/help/contact
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why are only two pages of my site being crawled by MOZ?
MOZ is only crawling two pages of my site even though there are links on the homepage, and the robot.txt file allows for crawling. Our site address is www.hrparts.com.
Product Support | | hrparts0 -
Campaign Update Notification Anomaly and some misc questions re Moz Analytics
Hi I received an email late last night (GMT) saying one of my campaigns had updated yet looking at the campaign online says last updated on the 13th ? Normally my campaigns have fully updated for the week by Wednesday latest. Other Notifications & Misc Queries: A Key Words on-page score has increased from 36 to 96 (these used to be letters, has grading changed ?) yet no on-page work has been carried out on this particular page for many months so how can it change so radically, is it just that Moz crawler has only just taken note of it ? When is the on-page opportunities section going to be complete/fixed (as in include a KW) i asked about this soon after it was launched but still lacks the all important kw to give it meaning/a useful tool. Am i right in thinking that until it includes the kw its totally meaningless ? When clicking Question Category (below) i cant change slection after clicking a radio button it cant be un-clicked, is this prob my side or yours ? All Best Dan
Product Support | | Dan-Lawrence0 -
How often do my stats get updated?
still a newbie here and a little confused. my campaign still shows data from july 30th till august 5th. it is however the 8th today and no new stats. am I missing something? Thanks
Product Support | | s-s0 -
On Page Optimization and Page Grader in Moz Needs Some Fixes
Okay, so I've brought this up a couple times to your team and have always been met with resistance and confusion, but I really feel like the fundamental design of your on page grader (the auto one) needs some changes in order to be really useful. Let's start with the basics. An on page grader is supposed to be a tool where you can enter your keyword or keywords and have it scan the URL to see how well the keyword has been implemented on the page. It checks for heading use, anchor text, alt tags, frequency of use, etc. We all should get this if we are here. Now, your manual page grader does just that and does a great job of it. I find it very useful for checking newly created pages, landing pages, competitor pages and the like. However, your auto version found in the Search > On-Page Optimizations is the culprit here. So, according to several staff at Moz, this tool scans your site every week when the rest of your site scan is done. It then takes the rankings of pages for ranked and tracked keywords and assigns a grade for that page. Here's the major problem.... in almost all of my accounts, it very rarely gets the association with keyword and URL correct. Thus, it returns a low page grade even though the grade of the URL would be an A or B for the correct keyword. What seems to be happening is I'm tracking multiple keywords, sometime close variations. This grade tool in a lot of cases is grading a page more than once for several keywords it's ranking for. All the variants it gets a low grade for because the exact keywords isn't in the title, headings, etc. The second thing that seems to be happening is some pages are not being graded using the primary keyword, but instead a variation. In this case it only shows low grades for the page. On one occurrence of trying to discuss this issue with you, I got scoffed at for saying the tool was "guessing at which keyword to use for the grade". Your staff was very adamant in saying "it's not a guess!" My counter point was, call it what you want, it's in accurate to the intended keyword to be optimized for. Now, when one first gets to this tool, all of the above doesn't seem like that big of a deal because there's an "add & manage page grade" section. This section allows you to add and manage page grades. So, one would think that you could go to this tool, add an page grades for keywords that the tool didn't automatically associate and delete ones that it added with an incorrect association and that would be the end of it. However, that's NOT quite the end of it. At your own admission, the tool doesn't function like that. Each week when a new scan is completed, these pages grades essentially reset. So any page grade that you deleted will simply show right back up again. Now, before I go any further, let me explain why this is such an issue for me. First, on page optimization is something my company does and sells as a service and we are pretty good at it. Not saying we're the best, but we're better than most. That said, one of my reasons for choosing Moz was because according to the verbiage on the pages, one can create branded reports to include on page optimization. However, when the tool doesn't get the right keyword to landing page AND there's no way to manually override it, then basically all of my reports make it look like my pages grades suck, when in face they don't. Now, if in my campaigns I only added the exact keyword for each page and didn't do any variations of, then this tools becomes much more accurate. However, I want to track multiple variations. Bottom line is this: I need a page grading and reporting tool I can count on and actually use. Thus far, you solution is riddled with problems and every time I bring it up, you fight me on it saying it's working as it's supposed to. What I'm saying here is "as it's supposed to" is fundamentally wrong. I'd like to discuss this with someone at this point, and preferably someone a bit higher up than a first tier support person because frankly, I'm not getting anywhere. Overall I love your service, but it's things like this that have me questioning wether or not Moz is right. I'm giving you opportunity after opportunity to prove to me that it is. Help me work this out so we can continue that trend. Thanks, Micha
Product Support | | Multiverse-Media-Group4 -
Back to Pro in New Moz Analytics Accounts?
I have two accounts with Moz.com Account One (about a year old) has both the options to switch over between Moz Pro and Moz Analytics. Account Two (a trial so far) just has the option to use Moz Analytics. So new or trial accounts don't have access to Moz Pro?
Product Support | | VinceWicks0 -
How to find first set of Moz rankings?
I'm trying to compare the state of our seo before we started moz to now. I can't find the first set of rankings and on-page grades when I initially setup Moz. I do have access to our first report, but in that first week, I made a number of changes based on the initial crawl/rankings/on-page grades. Anyone know how to get that? Thanks, Ruben
Product Support | | KempRugeLawGroup0 -
Duplicate Page Content Report on Moz - Still ranking in Google Results?
Hi, I am experiencing 2 issues with the Duplicate Page Content in Moz. Every week it is notifying me of new duplicate content - so it seems to be missing duplicate content each week and the crawl is never above the 5000-6000 page mark, which means that it is under 10K which is the limit, so presumably everything is crawled in that one go so surely it should detect all of the dupe content on 1 crawl as opposed to having to do various crawls to detect it no? The dupe content report shows me pages that indeed have duplicate content but after checking, these are ranking on Google for their terms... ? Is the duplicate page content report incremental ? Will it add more duplicate content and increase the report every week or does it just show that week's results? If so, it's a bit like chasing my tail... Help!
Product Support | | bjs20100 -
Moz forum response seems to crash Outlook?
Hi, Like the new look of Moz. I got an automated email the other day saying someone had responded to a question we asked on Moz. However, when opening the email, it really held Outlook 2010 up. So slow that it crashed Outlook a couple of times. When trying to forward the email to a colleague, I got the 'Contacting \d1...cloudfront.net\img_users' dialogue box, which just stood there for ages, and eventually I had to give up and force Outlook to quit. Please see attached screenshot. Looking at the URL Outlook was trying to reach indicates it's trying to load up the avatar of the person who responded. Which would look nice I admit, but don't really need it in the email if it's going to cause Outlook to crash. There is an 'image not found' icon next to the post, so that's why I assume Outlook is searching for that image. It's almost as if the image is incorrectly referencing a local source (network drive) which it can never find. Perhaps there is a missing http:// prefix before the image in the tag? Anyway, was curious to know if anyone else has this problem, or if anyone at Moz can check this out (update template?) Regards, Rich M6AY0GQ
Product Support | | STL2