Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
GA4 account & property not showing in traffic property setup list.
-
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?
-
@ajrunthakurseo it was Moz/Google API related and from what this thread mentions it sounds like a fix has been deployed.
-
@luminusagency said in GA4 account & property not showing in traffic property setup list.:
Hi there,
I've connected multiple client accounts to GA4 already, but three of our accounts that we have administrator rights to in GA4 are not showing up in our selectable accounts/properties list when logged in via Moz to add to the traffic settings area.
Anyone else have this issue and find a fix?I understand the issue you're facing with the three client accounts not showing up in the selectable accounts/properties list in Moz when trying to add them to the traffic settings area. This could be caused by a few different factors, and I'll provide some troubleshooting steps to help you resolve the problem:
Check Permissions: Ensure that you have the correct permissions in Google Analytics for the accounts you're trying to access via Moz. Make sure you have at least "Read & Analyze" access to the accounts in question.
Verify Data Sharing Settings: Confirm that data sharing settings are properly configured in Google Analytics for the accounts that are missing in Moz. In the Google Analytics admin settings, check the "Data Sharing Settings" under the "Account Settings" section, and ensure that sharing with third-party applications like Moz is allowed.
Refresh and Reauthorize: Sometimes, connections between Moz and Google Analytics might encounter hiccups. Try disconnecting and reconnecting the Google Analytics account in Moz. This action can refresh the connection and reauthorize the access.
Check Account Limit in Moz: Moz might have limitations on the number of Google Analytics accounts you can connect. Ensure that you haven't reached the limit and, if necessary, remove any unnecessary or outdated connections to free up space for the missing accounts.
Review GA4 Property Settings: Double-check that the missing GA4 properties have been properly set up and activated in Google Analytics. Also, ensure they are visible in the GA4 interface itself.
I hope these steps help you in resolving the issue. If you need any further assistance, feel free to ask!
-
@Kateparish This was not the case since it was Moz/Google API related.
-
@mohammadrehanseo said in GA4 account & property not showing in traffic property setup list.:
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Yep this is the fix for right now.
-
I have 3 GA4 accounts that are not showing up in Moz. I have checked permissions and refreshed browser, but they are still not showing up. Moz support said they are aware of the issue and working on a fix. In the meantime, I can invite my personal business email in as an admin on the remaining Analytics accounts and connect to GA4 via Moz through my personal Google account to scrape the remaining accounts.
-
Even if you are an administrator in GA4, it sounds like you might be having a permissions problem. At the account, property, and data stream levels, make sure that all rights, including "Edit," are enabled. If the problem continues, a bug might be the cause. The best course of action in this situation might be to contact Moz support. They might have to upgrade their systems to work with GA4 more effectively. Just keep in mind that as GA4 is still very new, certain integrations may still need some work.
To get premium reports visit https://www.reportprime.com/ -
Thanks for reaching out to us!
Our engineering team have deployed a fix for this issue. If you are still encountering problems, would you be able to write into help@moz.com so that we can take a closer look please.
Looking forward to hearing from you,
-
So this was something I figured out, but then had support verify. Apparently there's a fix coming, but for anyone that has more than 20 GA4 accounts in their Google Analytics account, Google will only scrape 20 accounts, leaving many off (especially if you're an agency like us).
I ended up inviting my personal business email in as an admin on the remaining Analytics accounts and connecting to GA4 via Moz through my personal Google account to scrape the remaining accounts.
Not an ideal solution, but hopefully this helps others until there's a fix.
-
@luminusagency It sounds like you might be facing a permissions issue, even if you are an admin in GA4. Ensure all permissions, including "Edit," are enabled across all levels - account, property, and data streams. If the issue persists, you might be encountering a bug. In this case, reaching out to Moz support might be the next best step. They might need to update their systems to better interface with GA4. Remember, GA4 is relatively new, and integrations might still need ironing out the kinks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Organic traffic down
My 15 or so clients have all seen a drop in organic traffic by about 20% on GA4 for April. Rankings have not dropped or anything like that - so just wondering if anyone else has had similar?
Reporting & Analytics | | Contentcoms2 -
Unsolved Can I exclude subdomain from a Campaign?
Also, I would like to track a subdomain without the root domain, is that possible?
Moz Pro | | AndreVa0 -
Will changing the property from http to https in Google Analytics affect main unfiltered view?
I set my client up with an unfiltered view in Google Analytics. This is the one with historical data going back for years, so I don't want to do anything that will affect this view. Recently, the website moved from HTTP to HTTPS. There's a setting for the property that will allow me to change the property name to https://EXAMPLE.com and change the default URL to https://EXAMPLE.com. Questions: 1. If I change the property name and the default URL, will this somehow affect my unfiltered view in a way that I'll lose historical data or data moving forward? 2. I have heard that changing the default URL to HTTPS will help me avoid a common problem others have experienced (where they lose the referrer in Google Analytics and a bunch of their sessions go to direct / other). Is this true?
Reporting & Analytics | | Kevin_P3 -
Dark Traffic Mystery!
Hey everyone, My team and I have been digging into this problem and can't find an answer - and it turns out this has been an issue for over year. I'll try to explain the best I can, but let me know if you have any questions. My predecessor noticed a non-existent page URL getting traffic in GA. He had the web dev team create a page so he could see where the traffic is coming from. The page has every directive under the sun on it; noindex, nofollow, noarchive, nosnippet, noodp, noydir, noimageindex, notranslate All of the traffic is (direct) / (none). It gets about 300 visits per day. Avg. time on page is 15:40, bounce rate is 99.6% and it doesn't show up in the funnel. Previous page path is 92% entrance; 8% homepage. Geo is 92% US; then diversified across countries. Browser is predominately Chrome. OS is only Windows, and device is only desktop. I've run this page through a backlink checker, and we get nothing. I've run it through Screaming Frog and it has no internal links pointing to it. I've tried putting quotes around the URL and googling it and we get a few websites, but they're very low authority and it isn't likely that they're sending 300+ visits per day. Also, since all of the traffic is direct, I don't think it's coming from a backlink anyway. This has become a personal quest for several of us, as we really want to figure out where that traffic is coming from. Any thoughts? What am I missing? It's kind of driving me crazy because I can't figure out what I've missed, so if anyone figures this out and is coming to Pubcon in November, I'll buy you a beer!! 🙂
Reporting & Analytics | | rachelmeyer0 -
Android Webview & Safari (in-app) without any referrer information in Google Analytics
I've got a client that gets a considerable amount of traffic that: Enters on an interior page (that we are running properly tagged ads for on various platforms) Bounces Has a browser of either Android Webview or Safari (in-app) which I believe indicates the website is being viewed within a mobile app Has no referrer data: (direct) / (none) We've tested several scenarios (Facebook app, Gmail app, etc.) and ruled them out. Anyone know what this might be? Thanks in advance!!
Reporting & Analytics | | SarahLK0 -
How does Google Maps/G+ traffic show up in Analytics?
Hi Moz Community, I've been trying to figure out how traffic from Google Maps (and G+) shows up in Google Analytics and am struggling to find a good answer online. If someone finds a business through Google Maps and then clicks on the website in the Maps listing, does that show up as a referral from Google Maps? Our site shows virtually zero traffic from Google Maps even though we have a number of listing. Two related questions: if someone clicks through to a G+ page from a Maps result and then visits our website from the G+ page, does that show up in Analytics as a referral from G+? Is traffic from Google Maps or G+ ALSO counted as organic traffic? (Would it be possible to accidentally double-count a visit as both organic and a referral from Maps/G+? Thanks everybody!
Reporting & Analytics | | JohnGroves0 -
Google Analytics Showing Inflated Product Revenue
Hi- For the month of Feb on two of our sites we are seeing inflated product revenues. I have not seen this before and I am not having any luck searching for answers. Here is the issue: Product B sells for $159.95 For the month of Feb we sold 3 thus revenue should be ~$479.85 GA is showing Product B's revenue at $3,360.00 I read online that sometimes folks will bookmark the receipt page and that can cause this and we would need to put a catch in place for this but I am guessing this is not the case as it is happening on two sites. Please let me know if you have any questions.
Reporting & Analytics | | K2_Sports0 -
Has Anyone Else Noticed A Jump In Google Analytics Traffic Since Session Parameters Were Changed?
Ever since Google Analytics changed their session parameters August 12th I have seen a 20% jump in organic traffic & bounce rates along with a decline in pages/visit and conversion rate. To be clear, I don't put a whole heck of a lot of stock in these metrics as stand-alone indications of how my site is performing. I'm just trying to get to the bottom of this blip. I noticed some other people mentioned a similar phenomenon in other SEO forums and blog comments, but nobody seems to be talking about this here at SEOMoz (unless I just haven't looked in the right place). I'm not saying the change I noticed has anything to do with the session update, I'm just wondering if anyone else has experienced something similar so that I can either cross it off the list of possible causes or explore further.
Reporting & Analytics | | eTundra0