Open site explorer: error message "There was an error getting your data"
-
I"m trying out MOZ, wanting to make an informed decision (for myself and my blogging students) whether this is a useful program to buy and use. I've had no luck so far with the Open Site Explorer. Each time I try, I get the same error message, "There was an error getting your data".
I used the URL: http://writetodone.com
I asked about the problem in the chat, but my question was posed over an hour ago and is still marked 'unread'...
I"m keen to continue studying the program as I'm creating a video about MOZ. How can I make the Open Site Explorer work?
I've tried the Analytics module but it seems to take some days to get results.
- Mary
"There was an error getting your data"
-
Hi Dirk,
Thanks very much for jumping in here! Indeed you're correct. We are experiencing intermittent issues with OSE as a result of longer than normal query times for Mozscape API.
We are still keeping an eye and investigating this further at our end, however you're welcome to send further details of any issues you're seeing straight to us at help@moz.com
You can also keep up to date with this investigation on our Moz Health page.
-
Hi Mary,
Maybe a temporary glitch in OSE? I just tried the domain in OSE & I get results without problems.
rgds,
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
WP Events Calendar Creates URLs Too Long in Site Crawler
My travel/tourism site is on WP and using an Events plugin that ads a calendar of events to many pages. The MOZ crawler is indexing almost 46K links with a URL too long, but the site only has about 3.8K pages indexed in Google. I can tell MOZ is indexing the same pages over and over again but just adding a random calendar month and year. Here are some examples. https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country[0]=US&ajaxCalendar=1&mo=10&yr=2003 https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=10&yr=2034 https://www.visitcurrituck.com/beach-houses-family-time/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=1&yr=1873 Any advice on how to prevent MOZ from indexing this way? I don't believe that Google is seeing this also, but maybe they are. I just know my site has over 63K issues and I'm sure at least 75% or more is because of the way they are picking up on the events calendar. Thanks!
Link Explorer | | CinivaAgency1 -
Open Site Explorer Showing Blank Screen
Hi Moz Community, When I go to search for backlinks for any site, I am getting a blank screen after starting the search. This is happening to every search I perform for any URL or root domain. It's been happening for about a week now and I am not able to find any solutions. Any help would be greatly appreciated. Thanks! Ryan
Link Explorer | | RyanRhodesGW0 -
No data for most of my keywords
Hi, I'm using Keyword Explorer to prioritise keywords. This is really hard as most of my keywords say 'no data' when I import them. How can I get this data please so that the Potential column is more accurate? Thanks
Link Explorer | | Barn2Plugins3 -
Why there is high DA for blank brand new sites?
I bought a domain name directly from the registrar 1 year ago. This Domain name has a very good combination of words and .biz extension. I didn't really do anything, I have default wordpress and GA installation. Now I check this site with Moz Bar and OSE and see it has 9DA and 21PA. How come? Quick Facts: Since October last year it has 1000 hits. 9 external links - all links from random domain directories/listings Any ideas how brand new domain name with no original content can have DA9 not DA1?
Link Explorer | | lovemozforever0 -
Remove Meta Description Errors
When Moz shows pages that are 404's you are able to remove them after the issue is fixed. Is there a way to do this for missing Meta Descriptions? It shows that numerous pages are missing them, but when I go look, it's already been corrected and it is still showing months later.
Link Explorer | | seomozinator0 -
Discrepancies between Mozbar data and OSE?
Hey everyone, I've been doing some research into keyword competition, and i've come across a few instances where the data that Mozbar provides differs pretty greatly from what open site explorer is telling me. An example: For this site: http://www.bcwsupplies.com When I have it returned in the serps, Mozbar is telling me there are 21,306 links & 218 linking root domains. But, when I check the backlink profile via OSE, it's only showing 3,020 links & 88 root domains. Can anyone shed some insight into this? Thanks!
Link Explorer | | RCDesign740 -
Moz & Other Sites Not Showing in Link Profile?
I'm curious to know why Moz, YouTube, G+ and some other links are not showing the OSE link profile as NOFOLLOW or DOFOLLOW for our website whiteboardcreations.com? When doing analysis, we see a lot of companies YouTube pages with their NF link and G+ page links and even see a lot of the Moz community members with their Profile pages showing the NF link or the DF links. I'm confused as to why OSE is not picking up any of our links from those respective sites. Any thoughts? Thank you in advance. - Patrick
Link Explorer | | WhiteboardCreations0
