SEOmoz toolbar log in chrome wonky!
-
In Chrome, I'll start off not logged in to the toolbar.
- I'll click log in which forwards me to the SEOmoz login page.
- I'll login.
- Sometimes the toolbar will reflect this login and the metrics will poplulate in the PA and DA, other times it won't.
- If I navigate to another page within the same tab, it may show metrics still, but it is also just as likely to show that I'm not logged in.
- If I open a new tab, the toolbar will show that I'm not logged in. I click the log in again but when directed to SEOmoz, it'll show that I'm already logged in.
I haven't been able to pinpoint exactly when it'll work and when it won't. Seems a bit random, so am wondering if anyone else has experienced this issue and has been able to solve this logged in / not logged in problem.
As a note, anytime I navigate back to the SEOmoz site, whether by opening a new tab or a new window, the SEOmoz site does show I'm logged in, while the toolbar shows I'm not. You can see a demonstration of the simultaneous logged in SEOmoz site and logged out SEOmoz toolbar in the attached screen shot.
UPDATE
Also having similar issues in firefox. Am wondering if this has anything to do with the fact that I changed my email address within the past few weeks.
-
Hi Steven,
As this is a year-old thread, it's not going to get too much attention. Can you please send an email to our help team at help@seomoz.org and let them know about this?
Thanks!
-
This is also happening to me, but my email address has always been the same.
When I click on the log in button nothing happens. Regardless if I am logged into the seomoz website.
Please help.
-
This was fixed by the SEOmoz team by the way. It was caused by a change in my email address.
-
Hmm darn! Your best bet would probably be to open a support ticket. I'll go ahead and open one for you with your original question posted.
Jen
-
Thanks for the reply Jennifer,
I did check the third-party cookies and I had my Chrome set to allow cookies by default, the "Allow local data to be set" option.
The firefox link was broken, but I did check my Firefox and I have third-party cookies enabled as well.
-
Hi Greg!
Sorry about the troubles you're having. One thing you want to check in both browsers is that you have "third-party cookies" turned on since the login needs to resonate between more than one site.
Here are the steps for Firefox: http://support.mozilla.com/en-US/kb/Enabling and disabling cookies and for Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
Hope this helps!
Jen
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Confused - SEOMoz Reporting On Different Domains?
I wasn't sure which report to set up on my domain, so I set up 2 different ones which now appear like this in the Dashboard under the Campaigns section: *mysite.com www.mysite.com I want to delete the wrong report, but I noticed that they produce two slightly different report results which is interesting. My domain does not have any subdomains - which report should I delete?
Moz Pro | | Ubique0 -
Error on SEOMoz When Trying to Track Website. Please Advise
Hi, I'm trying to start a new campaign for a root domain, but I'm getting the "Roger found an error" and am not sure what to make of it. Error #1: "You've decided to set up a root domain campaign, but entered the subdomain path: www.siteurl.com. Don't worry, we'll switch that for you and crawl everything on the subdomain: www.siteurl.com. If you meant to set this up to only crawl pages in the root domain, click 'Go back and Change" and enter a root domain URL in step 1." Error #2: "Oops! The root domain siteurl.com redirects to a domain that is not within the specified root domain (www.siteurl.com). This will cause us to stop crawling as the first discovered page falls outside of the root domain you've defined. Please make sure you enter a root domain that resolves to a page that is under the root domain." What does this mean? Is there something I am doing wrong? The first error is what returned when I input www.siteurl.com. The second was returned when I put just siteurl.com. I didn't put up the exact URL for privacy reasons, but if you really do want to help me out, PM me and I can give you the real URL. Thanks in advance!
Moz Pro | | locallyrank0 -
Learn SEOmoz API (and more)?
I'm sorry for this very basic question. The reason why I'm asking is that I wan't to start to use SEOmoz API (and later on Majestic SEO etc.) I have search on the web about API in general, SEOmoz specifically, in Q&A and asked around but:
Moz Pro | | OscarSE
I really can't get my head around what "set of skills" I need to know to be able use the SEOmoz API? And other APIs for that reason. Do I need a programming skills, or just knowledge how each specific API works(+ common sense)? Or both? I'm sorry if this is off topic but the main reason why I'm asking is that I wan't to start to use the SEOmoz API. If you could provide a link or two about where I can start to learn about how this works, I would really appreciate that!0 -
SEOmoz showing crawl errors but webmastertools says no errors, need help!
Hi this is my first question and i couldnt find a similar question on here. basically i have a clients website that is showing 150 duplicate page titles and content errors plus others. SEOmoz analysis is showing me for example is 3 duplicate hompage URLS: 1.www.domain.com 2.domain.com 3.www.domain.com/index.html all 3 are the same page. after explaining to the guy (who built the website) the errors, he ensured me that the main URL is URl 1. and the other 2 are 301 redirects. however SEOmoz analysis doesnt seem to change the results and webmastertools doesnt seem to show any errors at all. also if i try all 3 URL's there are no redirects to URL 1. any help or clarity would be awesome! Thanks e-bob
Moz Pro | | bobsnowzell0 -
Crawl test tool from SEOmoz - which URLs does it actually crawl?
I am using for the first time the crawl test tool from SEOmoz and I do not really understand which URLs the tool is going to crawl. First, it says "enter any subdomain" --> why can´t I do the crawl for the root domain? Second it says "we'll crawl up to 3,000 linked-to pages" --> does that mean that the tool crawls all internal links that it can find on the given domain? Thanks for your help!
Moz Pro | | Elke.GetApp0 -
Do we have videos tutorials showing how to use the tools from SEOmoz?
I recently sign up with you guys and watch several videos but can't find tutorials on how to use the incredible tools here... please advice! Many thanks in advance. Bira
Moz Pro | | cssyes0 -
SEOmoz keyword rankings in campaign report
Hi. Does anybody know where the rankings summary has moved to in the campaign reports? I want to know how many keywords have moved up or down in the last week and can't find it anywhere!
Moz Pro | | neooptic1