Have we suffered a Google penalty?
-
Hello,
In January, we started a new blog to supplement our core ecommerce website. The URL of the website is www.footballshirtblog.co.uk and the idea behind it was that we would write articles related to our industry to build a community which would ultimately boost our sales.
We would add several posts per day, a mix between shorter news stories of around 150 words and more detailed content pages of around 500 words.
Everything was going well, we were making slow but sure progress on the main generic keywords but were receiving several thousand visitors a day, mostly finding the posts themselves on Google.
The surge on traffic meant we needed to move server, which we did around 6 weeks ago. When we did this, we had a few teething problems with file permissions, etc, which meant we were tempoarily able to add new posts. As our developers were tied up with other issues, this continued for a 7-10 day period, with no new content being added.
In this period, the site completely dropped from Google, losing all it's rankings and traffic, to the extent it now doesn't even rank for it's own name. This is very frustrating as we have put a huge amount of work and content into developing this site.
We have added a few posts since, but not a huge amount as it is frustrating to do it with no return and the concern that the site has been banned forever. I cannot think of any logical reason why this penalty has occured as we haven't been link spamming, etc.
Does anyone have any feedback or suggestions as to how we can get back on track?
Regards,
David -
Does anyone have any further feedback on this? We are at a complete lost as to why the penalty may have occured.
-
Thanks for your feedback. I have checked these issues and it doesn't seem to solve the issue.
We moved the site to www.eapps.com server, but I can't find anything on there which would suggest why Google might have penalised the site.
I have also checked the opendns and as far as I can see there seems to be no issue there.
Does anyone have any further suggestions on how to tackle this issue?
Regards,
Simon
-
Make sure all your DNS is pointed correctly. If you have a lame nameserver somewhere that could cause you problems. Use this tool to make sure your site is resolving properly
Did you move and then just hard shut-off the old site? If so, you might have created an issue where bots would still resolve the old site from cache and thought your site was down.
Have you checked the Google webmaster tools to see if Google has reported any problems?
-
Is it a shared server you moved to? You could be sharing with a dodgy site that's got a blacklisted IP.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Homepage disappeared from Google
Hello, Since 2 weeks, our website is losing positions in Google. After years on the first page, we dropped for our main keyword to the 3rd page. Seems that all the positions we lost, were ranking with the homepage. Now, we are on the 3rd page but with a less important page. How is it possible that only the homepage disappeared? Is there any explanation for that? I hope there is an explanation, so we can fix the trouble. Kind regards, Tine
Intermediate & Advanced SEO | | TineDL0 -
Panda penalty removal advice
Hi everyone! I'm after a second (or third, or fourth!) opinion here! I'm working on the website www.workingvoices.com that has a Panda penalty dating from the late March 2012 update. I have made a number of changes to remove potential Panda issues but haven't seen any rankings movement in the last 7 weeks and was wondering if I've missed something... The main issues I identified and fixed were: Keyword stuffed near duplicate title tags - fixed with relevant unique title tags Copies of the website on other domains creating duplicate content issues - fixed by taking these offline Thin content - fixed by adding content to some pages, and noindexing other thin/tag/category pages. Any thoughts on other areas of the site that might still be setting off the mighty Panda are appreciated! Cheers Damon.
Intermediate & Advanced SEO | | Digitator0 -
Why do Local "5 pack" results vary between showing Google+, Google+ and website address
I had a client ask me a good question. When they pull up a search result they show up at the top but only with a link to their G+ page. Other competitors show their web address and G+ page. Why are these results different in the same search group? Is there a way to ensure the web address shows up?
Intermediate & Advanced SEO | | Ron_McCabe0 -
Google Fetch Issue
I'm having some problems with what google is fetching and what it isn't, and I'd like to know why. For example, google IS fetching a non-existent page but listing it as an error: http://www.gaport.com/carports but the actual url is http://www.gaport.com/carports.htm. Google is NOT able to fetch http://www.gaport.com/aluminum/storage-buildings-10x12.htm. It says the page doesn't exist (even though it does) and when I click on the not found link in Google fetch it adds %E@%80%8E to the url causing the problem. One theory we have is that this may be some sort of server/hosting problem, but that's only really because we can't figure out what we could have done to cause it. Any insights would be greatly appreciated. Thanks and Happy Holidays! Ruben
Intermediate & Advanced SEO | | KempRugeLawGroup0 -
Google drop down - keyword gone, why?
Hi guys, i received traffic off a yearly based term, this year for '2013' i noticed it is nowhere near what the yearly term was for the year before. I believe that Google has stopped the yearly term appearing in a drop-down menu from a big volume related term, my question is how do they determine what goes in the drop down menu for related/relevant searches?
Intermediate & Advanced SEO | | pauledwards0 -
How do you find synonyms for a word in Google?
Hi, How would you go about finding a connection between words in the eyes of Google? So for example if I enter ~shoes -shoes I get a few things turn up in bold. Boots is one which makes sense and I would assume Google makes a connection between the words so using both in content would help semantically. BUT the other word it bolds is Store - this is where I get lost why would it make this connection unless Google is taking actual query data from users and making a different type of connection between words. How do you find a solid connection between words?
Intermediate & Advanced SEO | | Bondara0 -
Company name causing Google penalty?
Hi all, Once of my clients has a keyword as part of their company name, and it seems like the website is being given a penalty in the keyword SERP because of the amount of websites linking back using the company name? Is there anything i can do to prevent/balance this out? Thanks, Anthony
Intermediate & Advanced SEO | | AnthonyHall0 -
Why does this page not show in google at all?
www.lavenderblue-flowers.co.uk Sorry for formatting, below is the source. There are alot of blocks from robots.txt but is there anything easily rectified to get this site SOME visibility? Duplicate content maybe PANDA had it? No backlink profile too which isnt helping but even still, surprising to see a domain auth of 1. Thanks in advance for any responses. DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html><head><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"><meta http-equiv="expires" content="Fri, 17 Jun 2011 12:06:27 GMT"><title>Bridport Interflora Florist, Lavender Blue, Dorset, DT16 3XDtitle><meta name="description" content="Lavender Blue in Bridport, Dorset, DT16 3XD delivers to Interflora florist based in Bridport is a well established family run business with a dedicated team of florists. We specialise in beautiful wedding flowers and take great pride in our funeral tributes, floral arrangements designed for any occasion for local, national and worldwide delivery."><meta name="keywords" content="Bridport,Interflora Florist,Lavender Blue,Dorset,DT16 3XD"><meta name="abstract" content="Interflora florist based in Bridport is a well established family run business with a dedicated team of florists. We specialise in beautiful wedding flowers and take great pride in our funeral tributes, floral arrangements designed for any occasion for local, national and worldwide delivery."><meta name="robots" content="index,nofollow"><link rel="stylesheet" type="text/css" href="/kernel/styles/print.css?new=new" media="print"><link rel="stylesheet" href="/kernel/styles/d4.css?designtype=d4;theme=blue;" type="text/css"><style type="text/css">style><script language="JavaScript1.2" src="/kernel/utils.js?new" type="text/javascript">script><script language="JavaScript1.2" type="text/javascript" src="/kernel/interflora.js?head=1;si=1000343;">script><script language="JavaScript1.2" type="text/javascript">script><script language="javascript"> var b_site_url = getcookie('b_site_url');if (b_site_url != "" && !getcookie('referral_id') && location.protocol == 'http:' && b_site_url != location.host && location.pathname.indexOf('catalog2') == -1) location.href = location.protocol + "//" + b_site_url + location.pathname + location.search;script>head><body><img border="0" src="/kernel/images/speck.gif" width="1" height="1" alt class="nospace"><div id="page-body"><table class="page-topbanner" border="0" cellpadding="0" cellspacing="0"><tr><td background="/kernel/images/d4/border-blue_03.gif" align="left" valign="top"><img src="/kernel/images/d4/border-blue_01.gif" alt>td><td colspan="2" style="background-image: url(/kernel/images/d4/border-blue_03.gif); background-position: top; background-repeat: repeat-x;"><img src="/kernel/images/speck.gif" width="300" height="50" alt>td><td align="right" valign="top" background="/kernel/images/d4/border-blue_03.gif"><img src="/kernel/images/d4/border-blue_04.gif" alt>td>tr><tr><td style="background-image: url(/kernel/images/d4/border-blue_05.gif); background-repeat: repeat-y;" align="left" valign="top"><img src="/kernel/images/d4/border-blue_01b.gif" alt>td><td valign="top" class="sd-image_only" id="sd-logo_store" colspan="1" rowspan="1"><img src="/kernel/imageload?ttl2=15;table=content_images;key1=fd_img_2606422_1" alt="" title="">td><td class="logo-if" align="right"><img src="/kernel/images/logo-if.png" alt="interflora.co.uk the flower experts™">td><td style="background-image: url(/kernel/images/d4/border-blue_07.gif); background-position: right; background-repeat: repeat-y;"> td>tr><tr><td style="background-image: url(/kernel/images/d4/border-blue_05.gif); background-position: left; background-repeat: repeat-y;" colspan="3" align="center"><table id="website" cellspacing="0" border="0" align="center"><tr><td colspan="3" id="fol_address">1 Lilliput Lane, Bridport, Dorset, DT16 3XDtd>tr><tr><td id="email" colspan="3"><b>Email:b> lavenderblueflowers@hotmail.co.uktd>tr><tr><td style="padding-right:10px;"><b>Phone:b> 01308 459145td><td style="padding-right:10px;"><b>Fax:b> 01308 458417td>tr>table>td><td style="background-image: url(/kernel/images/d4/border-blue_07.gif); background-position: right; background-repeat: repeat-y;"> td>tr><tr><td style="background-image: url(/kernel/images/d4/border-blue_05.gif); background-position: left; background-repeat: repeat-y;" colspan="3" align="center"><div class="page-topmenu"><table class="page-topmenu" cellspacing="0"><tr><td id="account"><a href="/myaccount/"><img src="/kernel/images/d4/icon-account.gif" style="margin: 3px 3px 4px 3px; vertical-align: middle;" width="15" height="13" alt="My Account">My Accounta>td><td id="menu"><a href="/">Homea><img class="bullet" src="/kernel/images/speck.gif" width="2" height="2" alt style="margin: 10px 4px 10px 4px;"><a href="/page.xml?page_name=about">About Usa><img class="bullet" src="/kernel/images/speck.gif" width="2" height="2" alt style="margin: 10px 4px 10px 4px;"><a href="/page.xml?page_name=delivery">Delivery Infoa><img class="bullet" src="/kernel/images/speck.gif" width="2" height="2" alt style="margin: 10px 4px 10px 4px;"><a href="/page.xml?page_name=contactus">Contact Usa>td><td id="cart"><a href="/shopcart/"><img src="/kernel/images/d4/icon-shopcart.gif" style="margin: 3px; vertical-align: middle;" width="14" hieght="14" alt="Shopping Basket">Shopping Basketa>td>tr>table>div>td><td style="background-image: url(/kernel/images/d4/border-blue_07.gif); background-position: right; background-repeat: repeat-y;"> td>tr>table><p id="browser-warning" style="display: block; padding: 2px; border: 2px solid #FC9F85; margin: 0px; background-color: #FDFFC4;"><b>For your information:b> This message has appeared because we've noticed your browser doesn't fully support all functions of this site. For further information please <a href="/page.xml?page_name=faq">click herea>.p><script language="JavaScript1.2" type="text/javascript">var theBrowser = navigator.userAgent.toLowerCase();if(is_nav7up || (parseInt(is_moz_ver) >= 1) || is_ie5_5up || theBrowser.indexOf("safari") != -1) {hideElement('browser-warning',0);}script><table class="body" border="0" cellspacing="0" cellpadding="0"><tr><td align="left" valign="bottom" style="background-image: url(/kernel/images/d4/border-blue_05.gif); background-position: left; background-repeat: repeat-y;"><img src="/kernel/images/d4/border-blue_05.gif" alt>td><td class="menu" valign="top"><img src="/kernel/images/speck.gif" width="150" height="1" border="0" alt><br><form method="get" action="/search/index.xml" id="leftnav_search"><table border="0" cellspacing="0" class="global-search"><tr><th colspan="2">SEARCHth>tr><tr><td width="50%"><input class="text" type="text" name="keywords1" id="search" value maxlength="50" size="15">td><td align="left"><input type="submit" class="button" name="search" id="search" value="GO">td>tr><tr><td colspan="2" align="left"><a href="/search/advanced_search.xml">Advanced Searcha>td>tr>table>form><div class="menusection"><a class="menuParent_off" id="parentcat_2003443" href="/catalog/category.xml?category_id=2003443"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Anniversaryspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2003443">div><a class="menuParent_off" id="parentcat_2003453" href="/catalog/category.xml?category_id=2003453"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Congratulationsspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2003453">div><a class="menuParent_off" id="parentcat_4" href="/category/flower-arrangements/"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">All Flower Bouquetsspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_4">div><a class="menuParent_off" id="parentcat_2003493" href="/catalog/category.xml?category_id=2003493"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Sympathy & Funeralspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2003493">div><a class="menuParent_off" id="parentcat_2003463" href="/catalog/category.xml?category_id=2003463"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Thank Youspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2003463">div><a class="menuParent_off" id="parentcat_2001478" href="/category/same-day-flowers/"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Same Day Flower Deliveryspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2001478">div><a class="menuParent_off" id="parentcat_2124203" href="/category/summer_flowers/"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Summer Flowersspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2124203">div><a class="menuParent_off" id="parentcat_2003403" href="/category/luxury-flowers/"><div class="spacer">div><span class="menu-bullet"><img src="/kernel/images/arrow.gif" class="menu-bullet">Luxury Flowersspan><div class="spacer">div>a><div class="menuChildren" id="menuChildrencat_2003403">div><a class="menuParent_off" id="parentcat_1000343" href="/catalo
Intermediate & Advanced SEO | | ewanstevenson0