Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
4XX Errors - Adding %5c%5c to Links
-
Hi all

Hope someone can help me with this.
The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:
site.com/about/hours-of-operation/\\\\\\\\%
I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Any insight?
Thank you!!
Jennifer
~PotPieGirl
-
Both Shane and I looked and neither of saw any / vs \ issues.
Then, I just took a peek at my source code and look what I saw:
http://screencast.com/t/y02R4RS2L
Think that is it?
Thanks for replying!
Jennifer
-
Sent you a PM, Shane - thanks so much for the offer!
By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.
Jennifer
-
It would really have to be....
The only reason for a %5C is the use of backslash - as that is actually what it means in code.
**business site occasionally break **
How do you mean "break" ?
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Is the only issue from this in SEOMOZ reports?
If you would like to PM me the site I can attempt to profile it
-
Thanks for replying so quickly, Shane!
I don't believe it's a / vs \ issue. It's a wordpress site. Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.
For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.
Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).
Thanks!!!
-
somewhere in your url coding you added backslash instead of slash which is not valid.
-
It appears from research it is actually \ (backslash) not / (slash)
So possibly somewhere in your site you have used \ instead of / but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.
Hope this helps
PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Sitemap error in Webmaster tools - 409 error (conflict)
Hey guys, I'm getting this weird error when I submit my sitemap to Google. It says I'm getting a 409 error in my post-sitemap.xml file (https://cleargear.com/post-sitemap.xml). But when I check it, it looks totally fine. I am using YoastSEO to generate the sitemap.xml file. Has anyone else experienced this? Is this a big deal? If so, Does anyone know how to fix? Thanks EwTswL4
Technical SEO | | Extima-Christian0 -
How does link juice flow through hreflang?
We want to use the hreflang tag on our site (direct users searching for the Spanish version of spanishdict.com to spanishdict.com/traductor). Before doing so, we were wondering how link juice flows through hreflang? Any insight or resources on this would be very helpful. Thanks!
Technical SEO | | CuriosityMedia0 -
404 error - but I can't find any broken links on the referrer pages
Hi, My crawl has diagnosed a client's site with eight 404 errors. In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors? Thanks for your help. Katharine.
Technical SEO | | PooleyK0 -
Links from the same server has value or not
Hi Guys, Sometime ago one of the SEO experts said to me if I get links from the same IP address, Google doesn't count them as with much value. For an example, I am a web devleoper and I host all my clients websites on one server and link them back to me. Im wondering whether those links have any value when it comes to seo or should I consider getting different hosting providers? Regards Uds
Technical SEO | | Uds0 -
Do web pages have to be linked to a menu?
I have a situation where people search for terms like, say 1978 one dollar bill. Even though there never was a 1978 one dollar bill. I want to make a page to capture these searches but since there wasn't such a thing as a one dollar bill I don't want it connected to the rest of my content which is reality based. Does that make sense? Anyway, my question is, can I publish pages that aren't linked to my menu structure but that will be searchable or, am I going to have to figure out a way to make these oddball pages accessible through my menu?
Technical SEO | | Banknotes0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0 -
Is link cloaking bad?
I have a couple of affiliate gaming sites and have been cloaking the links, the reason I do this is to stop have so many external links on my sites. In the robot.txt I tell the bots not to index my cloaked links. Is this bad, or doesnt it really matter? Thanks for your help.
Technical SEO | | jwdesign0 -
Does the Referral Traffic from a Link Influence the SEO Value of that Link?
If a link exists, and nobody clicks on it, could it still be valuable for SEO? Say I have 1000 links on 500 sites with Domain Authority ranging from 35 to 80. Let's pretend that 900 of those links generate referral traffic. Let's assume that the remaining 100 links are spread between 10 domains of the 500, but nobody ever clicks on them. Are they still valuable? Should an SEO seek to earn more links like those, even though they don't earn referral traffic? Does Google take referral data into account in evaluating links? 5343313-zelda-rogers-albums-zelda-pictures-duh-what-else-would-they-be-picture3672t-link-looks-so-lonely.jpg Sad%20little%20link.jpg
Technical SEO | | glennfriesen1