Crawl Test has taken over 5 days and still has yet to complete
-
I am running some crawls on some sites and I have a number still pending. I have one from 7 days ago, a couple from 6 days ago, and 1 from 5 days ago. The confusing thing is that I have run a few others in that same period that have finished already. Do I need to restart the crawls or cancel them and start over?
-
Hey Thomas,
Unfortunately, the issue is that the crawl tests are actually completing but we aren't able to access the reports at this time. Our engineers are working to fix the issue as soon as possible, but I'm afraid we don't have an ETA for when these reports will become available. I'm really sorry about that!
I have sent the information for your crawl tests to our engineers so they can look into your account specifically and I am going to create a support ticket for the issue so that I can update you once we have a resolution for this issue. You will receive an email when the ticket is created and you should be able to access the ticket through a link in the email.
So sorry for the inconvenience!
-Chiaryn
-
I raised the same issue with help@seomoz.org a few days ago and they did mention it was a glitch that they knew about. I started one of my crawls again and that still did not do it, although a random one in between did get completed. I hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tips on speeding up disavow process and still doing it right
Hello, I'm doing a 10-step disavow check using this article, this word document, and this corresponding spreadsheet template. Doing a disavow for a non-manual penguin penalty (paid links, doorway sites) It's taking a long time. Can you give me some pointers of how to speed things up? I want to do it right but I need to know how I can do it faster. Like tricks on domains to automatically disavow, what not to check, whatever tips you have. I'm using Cognitive SEO and manual checking. I'd like to avoid pricy tools. I'm on a mac. Thanks!
Moz Pro | | BobGW0 -
Moz Crawl Test error
Moz crawl test show blank report for my website test - guitarcontrol.com. Why??? Please suggest.
Moz Pro | | zoe.wilson170 -
How can i download more than 10 reports per day (in Excel)? Thanks!
I am using Followerwonk to analyze twitter following. When I tried to download data into Excel files, i realized that there is a limit of 10 downloads per day. Can Moz allow more than 10 downloads per day on a special request? Thanks
Moz Pro | | rajansingh960 -
Only One page crawled..Need help
I have run a website in Seomoz which have many URLs with it. But when I saw the seomoz report that showing Pages Crawled: 1. Why this is happen my campaign limit is OK Tell me what to do for all page crawling in seomoz report. wV6fMWx
Moz Pro | | lucidsoftech0 -
Can I prevent some pages from being crawled from SEOMoz spider and still not affect Google Spider?
Well, basically that's the question 😄 Can I prevent some pages from being crawled from SEOMoz spider and still not affect Google Spider? This is, I have more than 10.000 pages on the website, and I am not interested in having reports for many of them, but I still wanna get SEO visits on them, so I want Google to crawl it easily... Thanks!
Moz Pro | | MattDG0 -
Crawl Diagnostics Error Spike
With the last crawl update to one of my sites there was a huge spike in errors reported. The errors jumped by 16,659 -- majority of which are under the duplicate title and duplicate content category. When I look at the specific issues it seems that the crawler is crawling a ton of blank pages on the sites blog through pagination. The odd thing is that the site has not been updated in a while and prior to this crawl on Jun 4th there were no reports of these blank pages. Is this something that can be an error on the crawler side of things? Any suggestions on next steps would be greatly appreciated. I'm adding an image of the error spike Xovep.jpg?1 Xovep.jpg?1
Moz Pro | | VanadiumInteractive1 -
7 Days into My Account and Only Crawled 3 Pages - What's Happened?
Am I doing something wrong? So far only 3 pages of my site have been crawled - but my account has been live for 7 days. Would it tell me if it was having trouble crawling the rest of the site?
Moz Pro | | columbus0 -
SEOmoz Crawl CSV in Excel: already split by semicolon. Is this Excel's fault or SEOmoz's?
If for example a page title contains a ë the .csv created by the SEOmoz Crawl Test is already split into columns on that point, even though I haven't used Excel's text to columns yet. When I try to do the latter, Excel warns me that I'm overwriting non-empty cells, which of course is something I would rather not do since that would make me lose valuable data. My question is: is this something caused by opening the .csv in Excel, or earlier in the process when this .csv is created?
Moz Pro | | DeptAgency2