Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Enhance Keyword Discovery with Bulk Analysis
      Moz Pro

      Enhance Keyword Discovery with Bulk Analysis

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. 500 Server Error on RSS Feed

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    500 Server Error on RSS Feed

    Technical SEO
    2
    2
    819
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • mistat2000
      mistat2000 last edited by

      Hi there,

      I am getting multiple 500 errors on my RSS feed. Here is the error:

      <dt>Title</dt>

      <dd>500 : Error</dd>

      <dt>Meta Description</dt>

      <dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>

      <dt>Meta Robots</dt>

      <dd>Not present/empty</dd>

      <dt>Meta Refresh</dt>

      <dd>Not present/empty</dd>

      Any ideas as to why this is happening, they are valid feeds?

      1 Reply Last reply Reply Quote 0
      • OlegKorneitchouk
        OlegKorneitchouk last edited by

        Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.

        If it does, try 644 (reducing permissions for security).

        If not, are you using a CMS? -post in their troubleshooting forums

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Browse Questions

        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

        • SEO Tactics

          Discuss the SEO process with fellow marketers

        • Community

          Discuss industry events, jobs, and news!

        • Digital Marketing

          Chat about tactics outside of SEO

        • Research & Trends

          Dive into research and trends in the search industry.

        • Support

          Connect on product support and feature requests.

        • See all categories

        Related Questions

        • awilliams_kingston

          520 Error from crawl report with Cloudflare

          crawler cloudflare rogerbot 520 server error

          I am getting a lot of 520 Server Error in crawl reports. I see this is related to Cloudflare. We know 520 is Cloudflare so maybe the Moz team can change this from "unknown" to "Cloudflare 520". Perhaps the Moz team can update the "how to fix" section in the reporting, if they have some possible suggestions on how to avoid seeing these in the report of if there is a real issue that needs to be addressed. At this point I don't know. There must be a solution that Moz can provide like a setting in Cloudflare that will permit the Rogerbot if Cloudflare is blocking it because it does not like its behavior or something. It could be that Rogerbot is crawling my site on a bad day or at a time when we were deploying a massive site change. If I know when my site will be down can I pause Rogerbot? I found this https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/

          Technical SEO | | awilliams_kingston
          0
        • tif-swedensky

          Unsolved Google Search Console Still Reporting Errors After Fixes

          google search console sitemaps 400 errors

          Hello, I'm working on a website that was too bloated with content. We deleted many pages and set up redirects to newer pages. We also resolved an unreasonable amount of 400 errors on the site. I also removed several ancient sitemaps that listed content deleted years ago that Google was crawling. According to Moz and Screaming Frog, these errors have been resolved. We've submitted the fixes for validation in GSC, but the validation repeatedly fails. What could be going on here? How can we resolve these error in GSC.

          Technical SEO | | tif-swedensky
          0
        • mjukhud

          Multiple robots.txt files on server

          Hi! I have previously hired a developer to put up my site and noticed afterwards that he did not know much about SEO. This lead me to starting to learn myself and applying some changes step by step. One of the things I am currently doing is inserting sitemap reference in robots.txt file (which was not there before). But just now when I wanted to upload the file via FTP to my server I found multiple ones - in different sizes - and I dont know what to do with them? Can I remove them? I have downloaded and opened them and they seem to be 2 textfiles and 2 dupplicates. Names: robots.txt (original dupplicate)
          robots.txt-Original (original)
          robots.txt-NEW (other content)
          robots.txt-Working (other content dupplicate) Would really appreciate help and expertise suggestions. Thanks!

          Technical SEO | | mjukhud
          0
        • design_man

          Hosting sitemap on another server

          I was looking into XML sitemap generators and one that seems to be recommended quite a bit on the forums is the xml-sitemaps.com They have a few versions though. I'll need more than 500 pages indexed, so it is just a case of whether I go for their paid for version and install on our server or go for their pro-sitemaps.com offering. For the pro-sitemaps.com they say: "We host your sitemap files on our server and ping search engines automatically" My question is will this be less effective than my installing it on our server from an SEO perspective because it is no longer on our root domain?

          Technical SEO | | design_man
          0
        • Vivamedia

          How does Google find /feed/ at the end of all pages on my site?

          Hi! In Google Webmaster Tools I find *.../feed/ as a 404 page in crawl errors. The problem is that none of these pages exist and they have no inbound links (except the start page). FYI, it´s a wordpress site. Example: www.mysite.com/subpage1/feed/ www.mysite.com/subpage2/feed/ www.mysite.com/subpage3/feed/ etc Does Google search for /feed/ by default or why do I keep getting these 404´s every day?

          Technical SEO | | Vivamedia
          0
        • potpiegirl

          4XX Errors - Adding %5c%5c to Links

          Hi all  😃 Hope someone can help me with this. The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this: site.com/about/hours-of-operation/\\\\\\\\% I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it. My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts. Any insight? Thank you!! Jennifer ~PotPieGirl

          Technical SEO | | potpiegirl
          0
        • Trigun

          How to Redirect all inactive Feed to a specific Wordpress page

          Hi Guys, I've been doing much cleaning on my blog lately and deleted numerous categories including their posts with low quality content. After deleting the categories, Google Webmaster Tools is reporting some 404 errors about the RSS Feeds for the deleted categories. I've created a 404.php file inside my theme and placed the following code header("HTTP/1.1 301 Moved Permanently");
          header("Location: http://www.mysite.com/My404Page/", true, 301);
          exit();
          ?> this have catched all 404 errors and redirected them to the specific page. Unfortunately, it could not catch the inactive feed urls.  Is there a way to do this so that all inactive feeds will be redirected to my 404 page? Thanks in advance....

          Technical SEO | | Trigun
          0
        • anchorwave

          Best 404 Error Checker?

          I have a client with a lot of 404 errors from Web Master Tools, and i have to go through and check each of the links because Some redirect to the correct page Some redirect to another url but its a 404 error Some are just 404 errors Does anyone know of a tool where i can dump all of the urls and it will tell me If the url is redirected, and to where if the page is a 404 or other error Any tips or suggestions will be really appreciated! Thanks SEO Moz'rs

          Technical SEO | | anchorwave
          0

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.