Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
500 Server Error on RSS Feed
-
Hi there,
I am getting multiple 500 errors on my RSS feed. Here is the error:
<dt>Title</dt>
<dd>500 : Error</dd>
<dt>Meta Description</dt>
<dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>
<dt>Meta Robots</dt>
<dd>Not present/empty</dd>
<dt>Meta Refresh</dt>
<dd>Not present/empty</dd>
Any ideas as to why this is happening, they are valid feeds?
-
Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.
If it does, try 644 (reducing permissions for security).
If not, are you using a CMS? -post in their troubleshooting forums
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to get rid of bot verification errors
I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification". My questions are:
Technical SEO | | mfrgolfgti
Are these really errors?
If so, what can I do to fix them?
If not, can I just tell Moz to ignore them or will this cause bigger problems?0 -
Duplicate content and 404 errors
I apologize in advance, but I am an SEO novice and my understanding of code is very limited. Moz has issued a lot (several hundred) of duplicate content and 404 error flags on the ecommerce site my company takes care of. For the duplicate content, some of the pages it says are duplicates don't even seem similar to me. additionally, a lot of them are static pages we embed images of size charts that we use as popups on item pages. it says these issues are high priority but how bad is this? Is this just an issue because if a page has similar content the engine spider won't know which one to index? also, what is the best way to handle these urls bringing back 404 errors? I should probably have a developer look at these issues but I wanted to ask the extremely knowledgeable Moz community before I do 🙂
Technical SEO | | AliMac260 -
Hundreds of 404 errors are showing up for pages that never existed
For our site, Google is suddenly reporting hundreds of 404 errors, but the pages they are reporting never existed. The links Google shows are clearly spam style, but the website hasn't been hacked. This happened a few weeks ago, and after a couple days they disappeared from WMT. What's the deal? Screen-Shot-2016-02-29-at-9.35.18-AM.png
Technical SEO | | MichaelGregory0 -
Yoast SEO. After set up 404 error pages
Hello all, Something strange happened with my blog site. I recently signed to MOZ tools. Initially everything was fine, but during my last crawl I got loads of 404
Technical SEO | | A_Fotografy
pages. Few days ago I was tweaking some settings in SEO plugin according to this post https://moz.com/blog/setup-wordpress-for-seo-success What I noticed was that 404 pages were coming from my blog posts, but for
some reason category was missing in those posts. For example this link is 404
https://a-fotografy.co.uk/inchcolm-island-wedding-photography-bailie The one with category is https://a-fotografy.co.uk/wedding-pictures/inchcolm-island-wedding-photography-bailie/ So basically for some reason category was missing. Please let me know how can I fix this instead of doing hundreds of
redirects now. Thank you,
Regards,
Armands0 -
Server is taking too long to respond - What does this mean?
A client has 3 sites that he would like for me to look at. Whenever I attempt to on my home internet I get this message: The connection has timed out
Technical SEO | | columbiaseo
The server is taking too long to respond. When I take my iphone off wifi and use AT&T, the site comes up fine. What is going on here?0 -
429 Errors?
I have over 500,000 429 errors in webmaster tools. Do I need to be concerned about these errors?
Technical SEO | | TheKrazyCouponLady0 -
Should there be a canonical tag on my 404 error page?
In my crawl diagnostics, I notice some 4xx client errors. They are appearing for pages that no longer exist, so I'm not sure what the problem is. Shouldn't they just be dealt as 404's? Anyway, on closer inspection I noticed that my 404 error page contains a canonical tag which points to the missing page. Could this be the issue? Is it a good idea to remove the canonical tag from this error page? Thanks.
Technical SEO | | Leighm0 -
.htacess file format for Apache Server
Hi, My website having canonical issue for home page, I have written the .htaccess file and upload the root directory. But still I didn't see any changes in the home page. I am copying syntax which one I have written in the .htaccess file. Please review the syntax and let me know the changes. Options +FollowSymlinks RewriteEngine on #RewriteBase / re-direct index.htm to root / ### RewriteCond %{THE_REQUEST} ^./index.htm\ HTTP/ RewriteRule ^(.)index.htm$ /$1 [R=301,L] re-direct IP address to www ### re-direct non-www to www ### re-direct any parked domain to www of main domain RewriteCond %{http_host} !^www.metricstream.com$ [nc] RewriteRule ^(.*)$ http://www.metricstream.com/$1 [r=301,nc,L] Is there any specific htaccess file format for apache server? Thanks, Karthik
Technical SEO | | karthik-1755440