Crawl Test - Taking too long

[MomoMasta]

The last crawl test I invoked seems to be in progress for over 24 hours.  The one before that completed in a few hours.  Wish there was a progress indicator or an option to cancel.

The crawl (from Tool > Crawl Test) should not take this long.  Any ideas or suggestions?

Also, the keyword research tool (plus a few others) have been down ever since I signed up.  Is this a normal?

[Peterli]

Sorry for the long wait, I had to tell Roger that he was a bad boy/girl/thing?  We have resolve the crawler issues and your reports should be updating and reporting as it should. I am very sorry that Roger caused some concerns, it said it won't do it next time.

Thank you very much for your patience

[MomoMasta]

Thanks Peter for the response. Keyword tool start to work but Crawl Test is still pending, it has been over 3 days.  I need it to be stopped/cancelled it so I can re-run it. Not being able to crawl and check the changes that were made on the site brings me to a stopping point.

Looking through some of the other Q/A, one of the suggestions was to stop the crawl was to stop it via robots.txt, which didn't worked.  I don't think it is even doing anything but stuck in the "in progress" state.

-Mo

[Peterli]

Hey MomoMasta,

Thanks for reaching out to us!  I'm sorry for the inordinate amount of time that it took for the crawl to complete (which it should be at the moment).  I will have made a note on the issue so our team can take a look at it.   I like that feature request (to cancel), you should definitely suggest it in features request forum at :https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests.

I am very sorry for the keyword feature being down due to the recent Google search result change. Our company has learned a lot from this last outage and will have contingency plans in next time Google releases another update.  I want to thank you for your patience and hope you will continue being our friend/customer http://screencast.com/t/XaxBDAakziS

~Peter