Rank Tracker report truble
-
Hello,
I am new at SEOmoz, and I am having some troubles setting up my rank tracking report.
Last week I set up e-mail notifications, but it hasn’t been delivered to this day.
Can anybody tell me when do you usually receive the report via e-mail?
Thank you.
-
Thank you for you help, I will wait till next week to see what happens, no problem. Of course I can see them in my campaign.
p.s. danrawk, spam folder is empty
Marko
-
Hi there,
I'm really sorry that you haven't received all of the emails for your rankings updates. We recently switched our emails over to a new server, and it seems the issue you are experiencing is be related to that. Our engineers should be pushing out a fix in the next day or so to correct the bug and they will be monitoring our emailing system closely to make sure this doesn't happen again. I apologize for any inconvenience this caused.
In the meantime, you should be able to view and download your most recent rankings reports from the Rankings tab of your campaigns.
-Chiaryn
-
Check your spam folder. When did you set up the rank tracking report? sometimes it may take the report a couple cycles (a week or so ) to generate the report which would explain why you haven't received anything. If it's been a few weeks, you may want to email into support at SEOMOZ to have them double check.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why are my keyword rankings dramatically changing week to week?
I have a site (actual several) that has been up for many years now. Content is changed monthly - regularly. It would always rank in the top 5 positions for 5 or 6 keywords. Now all of a sudden (without any dramatic changes to the website) my ranking results from my weekly Moz reports are dramatically different from week to week - every week. One Keyword will be #1, then the next week it will drop 49 positions, the 3rd week it might be #5, then Not in the Top 50, then #1 again, and so and so on. This happens to all my keywords on my site. I was waiting for Google to finish it's changes to it's algorithms but it's now been long enough and I can't get a handle on what's happening, why it's happening, and what to do about it, and what direction to take with my SEO. My Traffic has actually improved over last year by approx. 25%, but I have also started a PPC campaign for this client. Any suggestions would be great.
Moz Pro | | SummitCom0 -
Ranking Tool
We are considering purchasing your complete suite. Our question is regarding your Ranking Tool. We currently subscribe to Market Samurai and they provide us with keyword ranking abilities tied to our internal pages. Our domain, www.wklaw.com has hundreds of internal pages. (86 areas of law, each with 5 pages). will your ranking tool match our keywords to our internal pages? or does it only provide us ranks for the main domain? Thank you.
Moz Pro | | Wallin_Klarich0 -
Does anyone know why some keyword rankings go from nowhere in the top 50 to ranking 1st to then nowhere in the top 50 in the space of 3 weeks?
SEOMOZ told me to ask the question here because they say their ranking programme now works correctly and the problems I was having before with keywords changing so dramatically, even though nothing had been changed with regards to optmisation, is now to do with google rather than their ranking tool do google really change their algorithms on a weekly basis so that rankings can go up by more than 50 to ranking 1st to then going down by more than 50? Any hints or tips from anyone on I can keep the rankings more consistent (maybe dropping or increasing by one or two places week by week rather than changing by over 50 positions?)
Moz Pro | | KateNZ0 -
Find out what keywords a site is ranking for
I want to find out what keywords a site is ranking for. In other words, I want to find out how Google is currently seeing a site. I've used Google KW tool - not very accurate when you simply type in the URL. Is there anything in SEOMoz I can use? New to this. thanks
Moz Pro | | goodge0 -
Why is my site not ranking?
I have done various link building strategies, and used all white hat seo methods. SEOMoz even shows that my site is better than all my competition, but yet it doesn't rank ANYWHERE on Google. Can someone point me in the right direction as to why this is happening? I have attached the opensitexplorer screenshot showing my competition. 2013-02-13_1456_zpsb86ab0e1.png
Moz Pro | | locallyrank0 -
SEO moz poor rankings reporting
How are we supposed to send ranking reports to clients if the rankings are constantly reporting false metrics This is not the first time this has happened, but the rankings are WAAAAAAY off. What is the point of reporting rankings that are not accurate? What is the possible cause of this. Is there a solution? What is SEOmoz doing to improve their ranking programs. Our client actually ranked #2 for "northern Virginia HVAC contractors" when moz had us not in the top 50! How are we supposed to bank on information that is so consistently unreliable? northernvirginiahvaccontractors.png northernvirginiahvaccontractorsrank.png
Moz Pro | | imageworks-2612900 -
Page Rank is different from google search
I use the ranking tools to check each page of our site. I use the keyword flora grand and exact url http://www.florahospitality.com/dubai-flora-grand-hotel.aspx . It return page rank 1 in US, UAE, and UK region but when I try to search it in google it doesn't appear.
Moz Pro | | shebinhassan0 -
"Rank Tracker Tool" is not agreeing with "Keyword Difficulty Tool"
I usually don't sweat a lot for ranks and such but last couple of days, our rankings have been moving drastically. 'Rank Tracker' shows 1st position for many keywords and the "keyword difficulty tool" shows 2nd and 3rd positions. Is is just me or this is a common thing?
Moz Pro | | Syed10