When javascript is disabled, does a visit register goal completion in Google Analytics?
-
I'm looking for reasons why Google Analytics goal completions would appear to be fewer than the actual known number of online sales for a company, and I'm wondering if disabled javascript is likely to be the primary cause of a discrepancy. Thanks for any insight you have.
-
To add another reason that this is possible:
GA Goals only count once per session. So in the event that someone purchases twice in one session, that goal will only have registered once.
-
Disabled javascript should not account for more than around 2% of lost conversion stats.
Check to make sure that the conversion page is loading quickly too, and that people aren't clicking a prominent link that takes them off of the page before the page has completely finished loading or it might not register the conversion.
-
Thanks Kyle! Very helpful!
-
If people have javascript turned off then they don't trigger a view so no goal is registered.
There could be other reasons. Check your funnel, namely the page before the Goal conversion page and view navigation summary (content >site content >all pages then search for the page url). Check to see if everyone is going to the URL that your using for the goal and not a strange variation generated by your site. If there is a variation include it in the goal and make sure analytics is installed on it.
Edit: I've also seen cases when orders are processed through the website over the phone by a representative but the I.P address of the office is blocked. So you see the sale as online but that isn't tracked in analytics because of the I.P block. In those cases I would suggest setting up a new profile with a filter to include that I.P only or one to not exclude internal traffic.
Hope that helps
Kyle
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is Local SEO in Google Analytics (Organic Source)
Recently, I saw "Local SEO" is mentioned as the organic source. Can someone please tell what is this and from where Google is fetching data for this source?
Reporting & Analytics | | Kevin.Monks0 -
Google Analytics View Filters
Using the same GA property, I would like to set up three filtered views: 1. Tracking across one subdomain and one primary domain (example: shop.example.com & example.com) 2. Track only primary domain (example.com) 3. Track only subdomain (shop.example.com) Can this be achieved by using view filters? If so, how do they need to be set? Also, according to this article: https://moz.com/blog/cross-domain-subdomain-tracking-in-google-analytics, with cross domain tracking, I need to ignore self-referrals, which can only be done at the property level. If set up to ignore example.com referrals, will this cause problems with filter 2 and 3?
Reporting & Analytics | | Evan340 -
Funnel Problem in Google Analytics - Please help
Hello, I did set up a several funnel steps in my analytics account to get the funnel visualization report. But it's look fishy, something's clearly wrong that it shows only 10 visitors at the first step but actually more than 5k visitors has visited first goal page and followed through the another all steps. Everyday we are receiving 5k to 10k goal conversions but it not showing in the entire funnel steps through first step to last step. Please see the attached screenshot URL for funnel setup (Admin) and funnel visualization report comparing last two months traffic. Total goal conversions received 3,605 in last two months but in funnel chart (report) it showing only 2% conversions in last step. Anybody can tell me what is the problem with that or analytics not tracking properly?si65Y
Reporting & Analytics | | flightcentre200 -
How do I track a primary domain and a subdomain as single site in Google Analytics?
Our website consists of a primary domain (marketing focused) and subdomain (ecommerce platform). The two sites look and function as one site even though they are using different technology. I would like to track the primary domain (example.com) and the subdomain (shop.example.com) as a single site in Google Analytics. The subdomain will be set up with GA ecommerce tracking as well. Can someone provide an example of the GA snippet that each would need?
Reporting & Analytics | | Evan340 -
Solid Place to learn intermediate-adbanced Google Analytics
Hello Everyone, I've been using Google Analytics for some years now, and I never really used it in an advanced way (alerts, goals, conversions, etc...) I was wondering if there was a good place for me to learn GA so I can start using it to it's full potental. Thanks Zach
Reporting & Analytics | | Zachary_Russell0 -
How can I verify if someone is Google Analytics certified?
I am looking to hire an IC to help with analytics. I need to know how I can verify if they are GA certified. They gave me a link to a http://www.starttest.com profile. Is that legit?
Reporting & Analytics | | inhouseseo0 -
Do target underscore blank links adversely effect Google analytics
Good morning from 17 degrees C about to rain again wetherby UK... On this page http://business.leedscityregion.gov.uk/invest/sectors/ there are a number of links that pop open new windows despite being internal links 😞 My question is please... "If an internal link to a site is set to _blank and pops open a new window are there any detrimental affects to google analytics tracking e.g. increased exits etc" Any insights welcome 🙂
Reporting & Analytics | | Nightwing0 -
Google Analytics Title tag vs landing page visitors numbers
Hi folks, Just wondering if anyone has any ideas as to why im getting different results in Google analytics. I'm using the Content Efficiency Analysis Report from http://www.kaushik.net which is absolutely awesome. When I search via my title tag I get 920 Unique Visitors over the month but when I search via the landing page URL with the same title tag I get 28. Any ideas to why their should be such a difference. I've also noticed that on that page i'm also getting a Rel Cononical TRUE using a site crawl. Any ideas are much appreciated
Reporting & Analytics | | acs1110