Issue with 'Crawl Errors' in Webmaster Tools
-
Have an issue with a large number of 'Not Found' webpages being listed in Webmaster Tools. In the 'Detected' column, the dates are recent (May 1st - 15th). However, looking clicking into the 'Linked From' column, all of the link sources are old, many from 2009-10.
Furthermore, I have checked a large number of the source pages to double check that the links don't still exist, and they don't as I expected.
Firstly, I am concerned that Google thinks there is a vast number of broken links on this site when in fact there is not.
Secondly, why if the errors do not actually exist (and never actually have) do they remain listed in Webmaster Tools, which claims they were found again this month?!
Thirdly, what's the best and quickest way of getting rid of these errors? Google advises that using the 'URL Removal Tool' will only remove the pages from the Google index, NOT from the crawl errors. The info is that if they keep getting 404 returns, it will automatically get removed. Well I don't know how many times they need to get that 404 in order to get rid of a URL and link that haven't existed for 18-24 months?!!
Thanks.
-
Thanks both for your responses. It's a strange one and I can only assume that these pages remain in Google's index - I have checked many link sources and found that the links do not exist and therefore haven't done since the page was deleted. It seems ridicilous that you should have to 301 every page you delete, there are literally 500+ of these phantom links to non-existant URLs and the site is changing all the time.
I have opted to add a 'no index' meta to the 404s and also encourage them to delete from index by adding the pages to the robots.txt file.
Let's see if it works - I'll post on here when I know for sure so other people with the same question can see the outcome.
Thanks again, Damien and Steven.
-
Completely agree with Damien. If they don't exist but Webmaster Tools is showing them, 301 them, there has to be a link somewhere on the internet that is causing them to think there is. I would also go through the server logs to see if there is any additional information like a referring page to the non-existent ones.
-
Hey,
I guess if you've exhausted all other possibilities you can either let them return a 404 and leave them be which will most likely do you no harm or 301 that particular URL to another relevant page on your site.
Make sure they are actually returning a 404 first though via header response check.
DD
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Webmaster Tools is saying "Sitemap contains urls which are blocked by robots.txt" after Https move...
Hi Everyone, I really don't see anything wrong with our robots.txt file after our https move that just happened, but Google says all URLs are blocked. The only change I know we need to make is changing the sitemap url to https. Anything you all see wrong with this robots.txt file? robots.txt This file is to prevent the crawling and indexing of certain parts of your site by web crawlers and spiders run by sites like Yahoo! and Google. By telling these "robots" where not to go on your site, you save bandwidth and server resources. This file will be ignored unless it is at the root of your host: Used: http://example.com/robots.txt Ignored: http://example.com/site/robots.txt For more information about the robots.txt standard, see: http://www.robotstxt.org/wc/robots.html For syntax checking, see: http://www.sxw.org.uk/computing/robots/check.html Website Sitemap Sitemap: http://www.bestpricenutrition.com/sitemap.xml Crawlers Setup User-agent: * Allowable Index Allow: /*?p=
Technical SEO | | vetofunk
Allow: /index.php/blog/
Allow: /catalog/seo_sitemap/category/ Directories Disallow: /404/
Disallow: /app/
Disallow: /cgi-bin/
Disallow: /downloader/
Disallow: /includes/
Disallow: /lib/
Disallow: /magento/
Disallow: /pkginfo/
Disallow: /report/
Disallow: /stats/
Disallow: /var/ Paths (clean URLs) Disallow: /index.php/
Disallow: /catalog/product_compare/
Disallow: /catalog/category/view/
Disallow: /catalog/product/view/
Disallow: /catalogsearch/
Disallow: /checkout/
Disallow: /control/
Disallow: /contacts/
Disallow: /customer/
Disallow: /customize/
Disallow: /newsletter/
Disallow: /poll/
Disallow: /review/
Disallow: /sendfriend/
Disallow: /tag/
Disallow: /wishlist/
Disallow: /aitmanufacturers/index/view/
Disallow: /blog/tag/
Disallow: /advancedreviews/abuse/reportajax/
Disallow: /advancedreviews/ajaxproduct/
Disallow: /advancedreviews/proscons/checkbyproscons/
Disallow: /catalog/product/gallery/
Disallow: /productquestions/index/ajaxform/ Files Disallow: /cron.php
Disallow: /cron.sh
Disallow: /error_log
Disallow: /install.php
Disallow: /LICENSE.html
Disallow: /LICENSE.txt
Disallow: /LICENSE_AFL.txt
Disallow: /STATUS.txt Paths (no clean URLs) Disallow: /.php$
Disallow: /?SID=
disallow: /?cat=
disallow: /?price=
disallow: /?flavor=
disallow: /?dir=
disallow: /?mode=
disallow: /?list=
disallow: /?limit=5
disallow: /?limit=10
disallow: /?limit=15
disallow: /?limit=20
disallow: /*?limit=250 -
Google's ability to crawl AJAX rendered content
I would like to make a change to the way our main navigation is currently rendered on our e-commerce site. Currently, all of the content that appears when you click a navigation category is rendering on page load. This is currently a large portion of every page visit’s bandwidth and even the images are downloaded even if a user doesn’t choose to use the navigation. I’d like to change it so the content appears and is downloaded only IF the user clicks on it, I'm planning on using AJAX. As that is the case it wouldn’t not be automatically on the site(which may or may not mean Google would crawl it). As we already provide a sitemap.xml for Google I want to make sure this change would not adversely affect our SEO. As of October this year the Webmaster AJAX crawling doc. suggestions has been depreciated. While the new version does say that its crawlers are smart enough to render AJAX content, something I've tested, I'm not sure if that only applies to content injected on page load as opposed to in click like I'm planning to do.
Technical SEO | | znotes0 -
Will a Robots.txt 'disallow' of a directory, keep Google from seeing 301 redirects for pages/files within the directory?
Hi- I have a client that had thousands of dynamic php pages indexed by Google that shouldn't have been. He has since blocked these php pages via robots.txt disallow. Unfortunately, many of those php pages were linked to by high quality sites mulitiple times (instead of the static urls) before he put up the php 'disallow'. If we create 301 redirects for some of these php URLs that area still showing high value backlinks and send them to the correct static URLs, will Google even see these 301 redirects and pass link value to the proper static URLs? Or will the robots.txt keep Google away and we lose all these high quality backlinks? I guess the same question applies if we use the canonical tag instead of the 301. Will the robots.txt keep Google from seeing the canonical tags on the php pages? Thanks very much, V
Technical SEO | | Voodak0 -
Is there a way to see Crawl Errors older than 90 days in Webmaster Tools?
I had some big errors show up in November, but I can't see them anymore as the history only goes back 90 days. Is there a way to change the dates in Webmaster Tools? If not, is there another place I'd be able to get this information? We migrated our hosting to a new company around this time and the agency that handled it for us never downloaded a copy of all the redirects that were set-up on the old site.
Technical SEO | | b4cab0 -
How do I get my pages to go from "Submitted" to "Indexed" in Google Webmaster Tools?
Background: I recently launched a new site and it's performing much better than the old site in terms of bounce rate, page view, pages per session, session duration, and conversions. As suspected, sessions, users, and % new sessions are all down. Which I'm okay with because the the old site had a lot of low quality traffic going to it. The traffic we have now is much more engaged and targeted. Lastly, the site was built using Squarespace and was launched the middle of August. **Question: **When reviewing Google Webmaster Tools' Sitemaps section, I noticed it says 57 web pages Submitted, but only 5 Indexed! The sitemap that's submitted seems to be all there. I'm not sure if this is a Squarespace thing or what. Anyone have any ideas? Thanks!!
Technical SEO | | Nate_D0 -
Google Webmaster Tools reports 404s for plain text. Should I create those URLs and 301 them to actual pages?
IA few years back I noticed that Google Webmaster Tools returns 404s from regular text containing a URL, but no anchor tag. I came accross this again today. Is it worthwhile to create those URLs and 301 redirect them to proper pages.
Technical SEO | | Svetoslav0 -
Crawl Errors In Webmaster Tools
Hi Guys, Searched the web in an answer to the importance of crawl errors in Webmaster tools but keep coming up with different answers. I have been working on a clients site for the last two months and (just completed one months of link bulding), however seems I have inherited issues I wasn't aware of from the previous guy that did the site. The site is currently at page 6 for the keyphrase 'boiler spares' with a keyword rich domain and a good onpage plan. Over the last couple of weeks he has been as high as page 4, only to be pushed back to page 8 and now settled at page 6. The only issue I can seem to find with the site in webmaster tools is crawl errors here are the stats:- In sitemaps : 123 Not Found : 2,079 Restricted by robots.txt 1 Unreachable: 2 I have read that ecommerce sites can often give off false negatives in terms of crawl errors from Google, however, these not found crawl errors are being linked from pages within the site. How have others solved the issue of crawl errors on ecommerce sites? could this be the reason for the bouncing round in the rankings or is it just a competitive niche and I need to be patient? Kind Regards Neil
Technical SEO | | optimiz10 -
Google crawl index issue with our website...
Hey there. We've run into a mystifying issue with Google's crawl index of one of our sites. When we do a "site:www.burlingtonmortgage.biz" search in Google, we're seeing lots of 404 Errors on pages that don't exist on our site or seemingly on the remote server. In the search results, Google is showing nonsensical folders off the root domain and then the actual page is within that non-existent folder. An example: Google shows this in its index of the site (as a 404 Error page): www.burlingtonmortgage.biz/MQnjO/idaho-mortgage-rates.asp The actual page on the site is: www.burlingtonmortgage.biz/idaho-mortgage-rates.asp Google is showing the folder MQnjO that doesn't exist anywhere on the remote. Other pages they are showing have different folder names that are just as wacky. We called our hosting company who said the problem isn't coming from them... Has anyone had something like this happen to them? Thanks so much for your insight!
Technical SEO | | ILM_Marketing
Megan0