Have you used Reziew or Reevoo?
-
We are looking into companies to work with for customer reviews and ratings on our e-commerce site. We want our customers to see what others think and we want unique and fresh content on our site for Google to see and the rating star rich snippets in the SERPs.
Two companies we're looking at right now are Reziew and Reevoo. Has anyone had any experience working with them? Any advice for choosing one? Or advice in general about choosing a partner for this? Any other companies you recommend?
-
Good to know dogids. Thanks for the update. Since my response above I wrote a post comparing eCommerce review vendors, including Revoo, on SEO best practices. Here's the link if you'd like to read it, but I thought Revoo had a pretty good system overall. They're definitely not like everyone else - http://www.seoverflow.com/ecommerce-product-reviews/
-
Hi Gerard,
We did decide to go with Reevoo and have been quite happy so far. The daily response rate from review requests to recent customers is consistently close to 10% which we feel is the most important metric. Our review response rate was way below 1% prior to this with the BazaarVoice integration on our store.
-
Hi DogiDs,
Any update on whether or not Reziew or Reevoo performed to your standards? We are currently seeking out a review system for our website, as well, and I found this post by searching for info on Reziew. We're also in talks with a company called Pluck from Demand Media. Their system seems very robust, but a little higher on the price point than what we were hoping for. Reziew is priced quite modestly, which makes it a definite contender, but there's always that fear of the product being "cheap" for that same reason.
Please let me know which you decided to go with. Thanks!
-
Hello DogiDs,
I've used BazaarVoice and Power Reviews (now owned by BazaarVoice too) as well as a few others, but not the two you just mentioned. Their representative's reply below seems educated on the SEO-issues to look at when choosing a vendor. If all of the review content is only found in an indexable format on your product pages and they have good customer support, competitive pricing, agreeable contract terms... then they may be worth checking out.
Maybe some others will provide some unbiased, experienced feedback on the service so this thread will be marked as a discussion question.
-
Hi Dogids, we've got of course our own favourite (but you probably guessed that already).
When looking for a reviews and ratings provider you should think about the following:
- true reviews from true customers (look for a solution that proactively reaches out to true customers only to submit reviews).
- volume of reviews generated (higher volume; for better conversion rates, a better customer experience and higher overall ratings).
And of course look for a review vendor that follows the key SEO principles:
- Indexable content: the content is embedded on-page to make it visible to search engines.
- Relevant unique content: publishing each review in only one location to avoid diluting SEO value by duplicating content.
- Fresh content: updating pages automatically and regularly with new reviews.
Happy to continue the discussion privately and answer any questions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is there any use in reducing organic bounce rate if they are going to leave anyway?
Is bounce rate itself an important factor? For example if my page which shows pricing for a service ranks high, people usually come to that page, then go to the contact page to see where I am. Most of them then realise I'm not close enough and exit. Now, I could give these people that info on the pricing page but that would drive my bounce rate up. Does it make a difference from Google POV?
On-Page Optimization | | Cooper10 -
Is there a tool that I can use to scrape and see metatags?
Looking for a tool that allows me to scrape the websites off a page listing of Google and output a spreadsheet with the websites and their related meta-tag details (mainly title tag). Is there a tool out there that can conveniently allow me to do this?
On-Page Optimization | | Gavo0 -
How to re-follow using the WPSEO plugin
Hello, I unindexed numerous blog low quality blog posts and nofollowed them at the same time using the Advanced meta tab for the Yoast WPSEO plugin. I am trying to reindex them, which I figured out and can successfully do, What I cannot figure out is these posts will not return to follow status and remain nofollow. I have been recreating the blog posts, but this is very time consuming. Is there some way to do this without have to reduplicate a new blog post? I Googled this and searched MOZ with no luck. thank you Mike
On-Page Optimization | | crazymikesapps10 -
Is it better to put all your CSS in 1 file or is it no problem to use 10 files or more like on most frameworks?
Is it better to put all your CSS in 1 file or is it no problem to use 10 files or more like on most frameworks?
On-Page Optimization | | conversal0 -
Solve duplicate content issues by using robots.txt
Hi, I have a primary website and beside that I also have some secondary websites with have same contents with primary website. This lead to duplicate content errors. Because of having many URL duplicate contents, so I want to use the robots.txt file to prevent google index the secondary websites to fix the duplicate content issue. Is it ok? Thank for any help!
On-Page Optimization | | JohnHuynh0 -
Trying to SEO a site that used Header Tags for Design
I am trying to SEO a website that was built years ago and uses Header tags for design. The site must have 25 and tags used for design purpose. Is there any way to work around this problem? Perhaps a code that tells Google to ignore these as Headers? The web designers say that they are looking to fix the problem sometime this summer but you never know if that means it a month away or years away. I really want to help this website but I believe that the Header tags are one of the reasons that his site does not show in the top 100 rankings for any keywords. Any help would be great. www.wallybuysell.com Chris.K
On-Page Optimization | | CKerr0 -
Should you use long tail keyword phrases in page names
for example if I was trying to rank for "spokane furnace repair" is it good or bad to name the page something like "spokane-furnace-repair.html"
On-Page Optimization | | Superflys0 -
What URL Should I use in Google Place Page?
Alright, I have a client that has 1 website and 14 locations. We want to create place pages for each of their locations but my question is which URL should I put in the place page and why? I can put in the root domain into each place page, or should I put in the URL that lands on the actual location on the root. example: domain.com/location1 Thanks!
On-Page Optimization | | tcseopro0