Traffic Data Report Error: Anyone else?
-
I included a screenshot of the report. I had a 111 organic visits for last Mondays past week report, this Monday it is telling me I had 0. It's also telling me I have -10 non-branded keywords.
I know the organic search visits isn't 0. Also, (this part I'm not sure about) but I don't see how I could have a negative amount of non-branded keywords. I would think it would just stop at 0.
Has anyone had something like this happen? Or am I just missing something?
Thanks for any help or comments.
-
Hi MrFrisbee
I took a look at your campaigns and I can see the bug you are experiencing. The current fix is to reset your GA profile. You will not lose your history as we are only pulling data from Google. Go into campaign settings, change your profile to another then switch it back. This will refresh your traffic data.
We are working on resolving this and unfortunately I do not have an ETA. I do apologize for any inconvenience may be causing.
Hope that helps!
-
I have the exact same problem with a -178 last week and +604 this week. Perhaps MOZ can explain more clearly what the fix is as it is obviously nonsense.
Looking at this again, the Campaign Overview figures do no match the Full Traffic Data page (Organic Traffic Data) where the numbers above change from -178 to 560 so the Moz reports are not consistent in the data they are reporting between pages.
-
Hey Everyone!
We're seeing a few accounts showing huge discrepancies with traffic data and have found success in re-connecting to Google Analytics.
Let us know if that is not working for you.
Cheers!
David Lee
Moz Help Team -
Last crawl I had the same problem. One of my campaigns dropped from 8000 visits to 0. The other campaigns were fine. According to Google Analytics everything was fine. I'm waiting to see if the current moz crawl happening for me right now fixes that issue.
-
The other option is just hop on your GA and compare data manually. The Moz tools are pulling this data from there anyway.
-
KempRugeLawGroup.
I'm not the expert, but we have seen the same issue, and the best answer we have discovered is that patience is a virtue.
We have seen SEO results all over the board over the past 11 years we have been working SEO. The best thing to do is NOT chase results. After all the information gathered by a spider and then later reported on is automation at its worst. We are subject to automated spiders doing their thing un monitored, left to their means and not 100% supervised.
Its not until after lots of results or non results a supervisor will reset things and set automation back in motion again. By chasing a single bad result or two will throw your SEO efforts into a tail spin.
My advise? Go get a cup of coffee and wait for the next round to happen.
-
I haven't had my data refreshed yet since 5/26 so I couldn't answer this but I would contact support.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Duplicate content error affecting 142 pages
Hello,
Product Support | | EISMarketing
Recently I noticed a new duplicate error notification.
This page: https://www.earley.com/insights/internet-things-and-product-data
is flagged as 'duplicate content' with 142 affected pages.
Here's an example of one of the affected pages:
https://www.earley.com/insights/how-ontologies-drive-digital-transformation
This is not an ecommerce site. The affected pages are blog posts. We are pretty prolific writers and over the years we have produced nearly 300 articles. We are a consulting firm and the articles are about our area of expertise and cover a wide range of topics within that space.
I just don't understand why this would be flagged as duplicate or what I'm supposed to do with this information!
Help!
Thanks!
Sharon0 -
False 5xx Errors for ColdFusion website
For several years month after month MOZ crawl reports 5xx errors on many pages. Almost every time all the pages work fine as fa as i could see. Google webmaster tools does not notice any errors. Could anyone explain how to fix this situation? Should i get a refund from MOZ?
Product Support | | Elchanan0 -
How can we download/save campaign data prior to canceling?
Hi there, We've decided to move to another platform for SEO reporting etc. (sorry! it's been fun!). How can we download or otherwise archive our historical data in Moz - in particular, the history of rank tracking? Thanks much,
Product Support | | Propecta
Nate0 -
Historical ranking report - missing data from before 22 April 2013
Hi. I've pulled a historical ranking report but there is missing data for my site for Google US pre 22nd April 2013. Google UK ranking data is available and so is competitor data. Any ideas?
Product Support | | TranslateMediaLtd0 -
Are these MA dashboard issues errors or ccorrect ?
Hi As you know i had spotted some bugs with the new MA dash and now on a more recent report update for a project see the below messages so pls confirm if they are bugs or genuine so i know to inform clients dev to attend to or not ? (PM me for the client/project name if you need it): Crawl Error Moz was unable to crawl your site during the last campaign update!We encountered the following issue:904 Response from Server Timed out Without Completing Page Request Crawl Issue Found: 500 Errors More than 5% of site pages served 500 errors during the last crawl
Product Support | | Dan-Lawrence0 -
No New Keyword Ranking Reports
I haven't been able to see weekly rankings in the system since my original upload November 6th.
Product Support | | marketing-team
Is this a bug or a settings issue?0 -
Moz Ranking report help
Any way to show the ranking changes comparing a old dates ranking report- like 4 months ago vs the latest update?
Product Support | | DavidKonigsberg0 -
Report is scheduled for next month - need it now
Hi all, I just made a report from Moz pro. After selecting all the reports I wanted clicked finished. My report would send by e-mail to me and my account address. But I still haven't received any report.
Product Support | | StercBV
When I check the 'manage report' page it says that my next report will be created in july. But I need it now 🙂 It has been about 2 hours now since I created the report. Can someone tell my when I've to be more patience or it will take up to july for my first report? My campaign allready is added more then a month ago. First time to export the reports as complete set0