I'm Not Being Charged Unless I Stay After the 30 day Free Trial
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I wanted to be sure, im not being charged right now for signing up for the days days, correct? it says i'll be charged $99 after Dec 19? will i be charged?
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you won´t be charged until that date... moz will also send you a reminder that they will charge you on xx ... so you can decide to close your account or to keep it... very comfortable...
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me: Pretty ironic. I am cancelling my paid subscription because you dropped phone support but you (your company) told me, "oh don't worry, chat support is just as good" ================= And, I waited for ten minutes before giving up and asking here. I hope that at least some other customer can answer this question for me. This is a perfect example of why phone support is important, chat support is ok but not always sufficcient, and why in general it's not satisifactory (to me, at least), to basically tell customers to go ask for help in the Q&A forums because the company won't budget sufficiently to provide customer support with its own personnel. Sad, too, because I've been a moz customer for over 4 years. There just isn't enough difference in value for me to continue, considering the other tools that are available now, some of which do provide satisfactory support. Thanks, for anyone who can answer my question.0