Any idea why ose is so slow in generating reports?
-
Hi Everyone,
Having some real issues when I generate a report from OSE. It's external only links csv and they seem to take forever before I can download them. Is it an OSE issue or something my end?
Thanks In advance
Kevin
-
It's not a regular problem. In this case, it's best to cancel and restart your exports, though it still may take 24 hours due to the backlog. Ugh...gotta love Mondays.
-
Keri, should i cancel the current (8 hour pending) reports and start again? Or?
-
Thanks for the response Keri.
I've been having this issue literally all last week, and again all day today (based in the UK). In the end, I had to create a different account to try to get some to complete while still leaving the problem ones there in case you guys needed to check them out to troubleshoot (some did complete in the new account, BTW, some still haven't).
I've been waiting, basically, over a week for some reports which I eventually gave up on today (I needed them last Thursday and still have had no response back from the ticket I raised via Zendesk).
Is this a regular known problem at your end? It absolutely is at this end.
-
The server got backed up in requests over the weekend. We've given it a swift kick, and things should start working better soon. So sorry for the delays, and thank you for your patience!
Also, thank you for letting us know here and in help desk. The information helps us identify that there is a trend and makes it easier to track down what has happened and get it working again.
-
This seems to be overly slow for me today too, been waiting 4 hours for mine to generate and they still havent...
-
Same for me FWIW.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
OSE 'request CSV' for links blank
After doing the link check on a domain, got 40 or so links. Clicked Request CSV The file that is downloaded contains no links. The column headings are there but no content Did this twice and got same blank file. OSE is showing the 40 links
Link Explorer | | cbpayne0 -
How much time does it take for OSE to recognize backlinks?
Hi, We've ramped up our PR since 2-3 weeks and have been mentioned in a lot of publications including a big name like Forbes. But the OSE moz tool still shows zero backlinks to our domain.
Link Explorer | | ImranZafar7
How much time does it take for it to get updated? Do I have to do something manually to make it happen?
Please let me know0 -
Custom ranking report based on pages
Is it possible to generate a report that shows the keywords and position per page? For example Page xyc ranks for keyword1 - position 5, keyword2 - position 32, keyword3 - position9. I don't want to input the keywords, I want to be told via the report. I am trying to find out what SEO weight certain pages/sections of the website offer and if its OK to pull the content to change it into something else.
Link Explorer | | differentmoney0 -
OSE Says no Contact Information
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
Link Explorer | | OliverNeely0 -
Top Pages Report References URLs from a Different Domain
I am running a Top Pages Report using Open Site Explorer and it's returning that the top pages for examplesiteA.org are examplesiteB.com. Important to note that examplesiteA.org was a dormant domain for a few years. We recently purchased it and are in the process of reviving it. Has anyone experienced this before? Would this suggest that canonical link elements were put in place prior to it going dormant and that the top pages for this site are now assumed to be on examplesiteB.com?
Link Explorer | | seoaustin0 -
SEO report for specific pages (not just based on keyword analysis)
Hi, i am after a report where i can type in a URL nd get SPECIFIC details on how to exactly optimise a SPECIFIC page (not just the home page) for better organic results. A complete overview to everything in relation to tags, images tags, headers etc etc. I am yet to find the ability to get such a report with your service. COudl you please advise how i can do so. Thanks
Link Explorer | | andrewlos0 -
Facebook likes in OSE when there is no Facebook Like button on the web page
In OSE how are page specific facebook likes calculated when the page does not have a Facebook like/share button on it? I have seen many pages with multiple Facebook likes counted against it in OSE but cannot see how people could be liking the page.
Link Explorer | | TheHutGroup0 -
Why are none of the links we've received from press and other sources from the last two months showing on our Inbound Links in OSE???
It's really hard to judge if the DA of our site according to MOZ is 1) up to date and 2) accurate when for example there are SO many inbound links still not recorded, that were published months ago.
Link Explorer | | TVape0