Getting reviews to stick on Yelp & Google
-
Do you have any tricks to getting reviews to stick on yelp?
Whenever we ask out customers to review us on there their reviews end up getting "detected" as fakes.
I have tried it out myself, and the only way i've gotten them to stick is making several reviews of various different local businesses with average ratings and then dropping one in for the client with a better rating.
Perhaps this is a little on the blackhat/greyhat side of things. But if our customers are legitimatly trying to review us and it doesn't stick, i don't feel all that bad taking this route, the only real problem is time consumed.
What about google? has anyone had any luck gaining more reviews for their client on google?
-
I have an account on Yelp with 19 real reviews. The only one that displays is a one star bad review. All the rest of the 18 are five stars and they hide them as "filtered". This is a sham company. There has to be a solution to this.........
-
That's a tough one. As you probably know Google changes the rules constantly. It seems to me that whether or not reviews show up has mostly to do with whether or not Google has crawled the page where the review is and updated it's index to include the info. It usually takes a few weeks from when the review is posted.
As far as ability to choose, sure they could, but they don't. Google like to make algorithmic changes rather than individual moderation, which does make sense given the volume of data they are working with.
-
Hi Ben,
How about getting reviews that google takes from insiderpages.com or yahoo local, for example, and having them show up at all? Does google have the ability to choose which reviews it draws from these sites and to place on Google Places pages?
-
No stars, but they do improve your local seo rankings. A few of my clients have had personal visits from Google local reps who have been able to get reviews re-posted. With Yelp, the user usually has to write more than one review to avoid deletion.
-
Thanks! that was very helpful!
Have you had any luck getting reviews to stick with google and yelp though? I noticed that the only reviews that translate to actual stars on google are google user's reviews. Are you noticing stars apearing from homestars.com and canpages.ca?
Also, i have seen some n49.ca reviews stick btw.
-
These sites are getting reviews indexed by Google for canada local businessess
-
which site? google or yelp? and where? got an example?
-
Personally I haven't experienced this deleted reviews situations. I'm seeing plenty of fake reviews.
-
That seems to be an american only site. doesn't really solve my problem, as i am in canada.
Also, it seems that the only reviews that show stars next to the number of reviews are google reviews.
I'm open to hearing other peoples opinions on the matter.
-
There's really no way around it. Google/Yelp have decided that unless a user is active over a period of time and reviewing several different businesses, the person must be a fake. They can't tell the difference and commonly delete reviews. Many of my local business clients have had legitimate reviews deleted. I've been recommending insiderpages.com since it is easier to get the reviews to stick and they still get indexed by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ranking well for keywords, but not in Google maps
If the search "criminal defense attorney" or any number of variants, is performed from a mobile device, like an iPhone, Google maps seems to be inserting many local map listings ahead of the normal search results in the Tallahassee, Florida area. These are great - as they have the Call button and the Directions button. However, for some reason, my clients aren't ranking well here and competitors who are seemingly doing nothing are higher in the list. I have created the Google+ page for attorney and business page for the firm and completed the profile, uploading pictures etc and verified the address. I have the local address (schema-proper, I believe) on the linking home page and their address is actually closer to downtown/midtown than others. I've even gotten some positive reviews and +1s, at least enough to be competitive in this field. This was about 2 months ago. Any advice? On a (perhaps) related note, the competition has category descriptions outside of the Google-allowed categories. I can't save settings without fitting neatly into their "Criminal Justice Attorney" category. Help here would also be appreciated.
Image & Video Optimization | | DrewR0 -
Business with Google + Business Page not showing with map
Hi I set up a Google + business Page for a client and we claimed their address (it shows in the Google Maps page fine. The page has been created for a while now but when you search for this business it does not show the map to the right? Any thoughts? BTW we have two locations and both have separate pages - thought this could be the issue but then when I added the business name + the location still not showing.
Image & Video Optimization | | AllieMc0 -
Reasons for store not showing up on Google?
Hi my client has a store which is not showing up on Google search results. E.g. if you looked up store name and store location on Google, all the stores in that particular city show up except one. Also even if you click the: More results near CITY, and State the stores listing still doesn't show up. So for some reason Google has excluded the store from Google search. But if you go to Google Maps directly, and type in the same keyword "STORE NAME CITY" the store is displayed and there. Does anyone know any reason why the store has been excluded from Google search results, but is listed successfully on Google Maps.
Image & Video Optimization | | MBASydney0 -
Google Local pulling incorrect business name
A client mistakenly put her business name in one of the directories with "In" after the name for" incorporated". She wants to remove the "In" because it just looks weird, but we cannot figure out how, its showing up in google local too now. She did update her infousa listing but that didn't help.
Image & Video Optimization | | handsun0 -
How to delete Google Places Negative Reviews?
Hi Friend, I have a question and hope you can help me answer. What is the best way to get rid of negative reviews or get the rating higher. Is it possible to get bad reviews removed from Google places? Quality Excellent: 3 Quality Good: 1 Quality Poor to fair: 4 Score Overall 10 out of 30: Poor to fair. Thanks in advance. KLLC
Image & Video Optimization | | KLLC0 -
Optimizing for Google Hotel Finder
Hi! As the Google Hotel Finder was also launched in Europe some days ago I was wondering if there is already some best practices for optimizing the entries. I guess that most of the information is directly integrated from the respective Google Places Page... Any insights or views on this topic?
Image & Video Optimization | | adwordize0 -
301 Redirect affects Google Places Listing?
Hi, A client of ours has a Google Places Listing but over the last few days we noticed that two duplicate listings have appeared with exactly the same information as the original listing. Only difference is the domain names. I did some investigation and my client says that a company cold called them recently and sold them two domain names www.bandbinbanbury.co.uk andwww.accommodationinbanbury.co.uk and it seems these two are redirecting to the main site which sits on www.hanwellhouse.com My question is can this cause that the redirected listing now appear instead of the original google places listing? Any help will be appreciated
Image & Video Optimization | | InTouchMarketing560 -
How far away does your Google Local Listing Show up - and how to improve.
How does google decide if a listing from one city shows up in another? When I do a search for a lawyer in my city my competition from another town shows up - but I don't show up when I search their town. Only 3 listings show up for both searches - so it's not necessarily a rank thing. Any ideas on improving the distance your listings show up for? Thanks!
Image & Video Optimization | | musillawfirm0