Is Google Analytics Connection with Moz broken?
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Hi,
I keep on getting this error on my moz campaigns "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
Everyday i click the reauthorize now and make sure everything is sync properly, but I keep on getting the same error everyday, is there something wrong with GA connection with Moz?
I really need urgent help with this problem as I have more than 15 campaigns on moz and this tool is very important for my reporting. Thanks
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"The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account."
I have the exact same problem!!!
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I'm having this same problem, but I have an additional issue as well.
After I've disconnected the broken Google Analytics account (& UA code)...I go back to the drop-down menu of Google Analytics accounts to reconnect. The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account.
Any thoughts or suggestions?
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Sorry for the trouble James!
Rickus, you are correct.
One way to alleviate that is to disconnect and reconnect the connection:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If this does not work, we will have to try a few more option. Email help@Moz.com in this case if the above fix does not work.
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
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Yes, I have been having the same problem.
[There was another discussion about this recently: http://moz.com/community/q/analytics-account-will-not-stayed-connected-listed-fixes-do-not-work ]
The reply I got from Moz said in part: "We are trying to improve our relationship with Google so this connection can become less finicky." So it does sound like there is an issue there.
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Hi There,
I have had the same problem and what worked every time was to disconnect my GA account and then reconnect. This is not an immediate fix but will sort it out.
Hope this helps
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Moz tells me there's an issue with the GA connection on one of my campaigns, so you're not alone.
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