Google Analytics Real Time Not Working! :(
-
Hello Everyone,
Today, the real time feature in my google analytics stopped working. I am able to see that traffic is visiting my site, but not in real time. The real time count is usually at 0. But, there are some instances where real time will come back online, but there will be only 1 unique visitor. At any given time, our website usually has 20 visitors or so..Has anyone encountered this issue? Where should i start looking for fixes? What are the possible problems? Thanks!
-
Also seen a couple of times that it wasn't updating for a couple of hours and only recording a subset of data from certain regions.
-
Have you added a filtered view to the profile? If so, you may only be looking at the filtered view and there are no users that fall into that filter/report.
Do you use Real time reports often? If you do not frequently visit the real time reports then Google does sometimes suspend real time reports. After viewing the real time reports, the data should return in a couple hours.
Lastly, are you certain the tag is firing properly and you have users on the site? If only users within your network are on the site and you have an IP filter enabled, it would report 0 users. Try and open your site (and remain active on the site) from a computer not on your admin network and see if the report counts the visitors.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is GA Real-Time Locations Broken?
When I look at my real-time site traffic in GA, I'm seeing a lot of direct traffic from Montvale, NJ. However, when I go to the audience tab for today or any day in the past, Montvale doesn't even show up in the list of cities sending traffic. What am I missing here?
Reporting & Analytics | | jimbeaux_slice2 -
Recover/Claim Ownership of a Google Analytics Account in easy steps
Hi All, I just found this useful article on Recover/Claim Ownership of a Google Analytics Account , I've seen same question asked by website owners, webmasters very frequently in many forums so I decided to share the article. **No affiliation, sponsorship, nor any partnerships with ohow.co Thanks
Reporting & Analytics | | Alick3000 -
Google Analytics goals only show unique event triggers
I have some goals in GA which is linked to different event triggers. However I've found out that the goal is only showing the unique event triggers and not the total. I need it to show the total in order to be accurate. Is there any way to switch that option? I can't find any options like that in GA or guides to do so.
Reporting & Analytics | | WebGain0 -
Conflicting data in Google Analytics
Hi Guys I've been looking at the data for a client in Google analytics and I was wondering if anyone knows why some of the data doesn't tally up. In my case its the following: Under Aquisition
Reporting & Analytics | | Relative
No of Sessions for a Keyword shown in Organic Search tab (compared to)
No of Clicks for a Query in the Search Engine Optimisation tab For example, for a brand term, Google are showing 17 Sessions in Organic Search.
For the same term Google are showing 90 Clicks in the Queries section of Search Engine Optimisation OK, we know that Google are a little cloak and dagger regarding keyword data but surely Sessions and Clicks for the same keyword should be identical unless I'm missing something.0 -
How to better track subdomains in Google Analytics?
Hello Everybody! so I am setting up a website that will have several subdomains, based on the language of the site, for example: site.com; es.site.com; fr.site.com... How should I trace this is GA but having attention that I should be able to see visits as a whole and also if I want I should be able to see visits per subdomain, anything on specific I should do when creating the account? And after creating the account, how to separate that accordingly? 🙂 Thank you all!
Reporting & Analytics | | NelsonF0 -
What is the best way to embed Google Analytics charts on our site?
We want to build out this functionality so a client can log into our site and view data. I know its possible but I can't find any articles about the steps so that my team can move forward.
Reporting & Analytics | | appbackr0 -
Google analytics question
Ok so in my traffic sources break down I have 3 sections: direct, organic, and referral. My question is under the referral tab I have recently noticed a new traffic source, my own website.... How is this possible? My top referring site is my own website.... Is this considered direct traffic or how is this being traced?
Reporting & Analytics | | jameswalkerson0 -
How do I best segment tablets on Google Analytics
I would like to find a way to best segment out my tablet traffic to measure performance; however I'm finding that there are road blocks. It doesn't seem that device operating systems or screen resolutions have clear cut differences in the tablet/mobile versions. Has anyone here found a good way to create a "tablet" segment in Google Analytics? Right now I'm having to lean on solely the ipad traffic to get indicators of tablet performance. Thanks!
Reporting & Analytics | | lvstrickland0