How long until an address changes after verification on Google My Business?
-
Started working with a company recently that had a Google My Business with an old address. I went ahead and claimed it and verified it with the postcard, but it still shows the old address if search. How long will that be?
-
Hey there!
Normally, a change of address on a verified Google+ Local page should happen quickly. If it's been a week, I'd suggest phoning Google (https://support.google.com/business/?hl=en&rd=1#topic=4539639). I would also recommend that you use Moz Check Listing to be sure there isn't more than one Google+ Local page in the mix here.
-
I would give it a week+. They have to review the changes.
-
Hi there
According to Google:
We'll send a postcard with a verification code to the business address you provided. Make sure your address complies with our address entry guidelines.
Computer
If you're returning to verify after creating your page, visit Google My Business, choose the business you'd like to verify, and click Verify now.
- On the postcard request screen, make sure your address is displayed accurately. You can also add an Optional contact name to help your postcard reach you.
- _Click Send postcard. _
- _Check the mail for your postcard--it should arrive in one to two weeks. _
- When you receive your postcard, enter your verification code into your dashboard.
This article can help with missing or lost verification codes.
Does the PIN happen to be out of date or expired? You can contact Google either via phone, chat, or email (upper right hand corner).
Hope this helps! Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google listing only appears when I move / zoom in or out of the map
Hi everyone, We are having an issue with this local business. The Google listing isn't immediately appearing on the map. You have to move the map or zoom in and out for the listing to appear. I find this really odd as our competitors - with no reviews and way further in proximity - are appearing with no issues. The listing is only about 4km where I'm doing the search, while competitors with no reviews are about 20km away. We are ranking in the top 5 organically for the search term I used (pool renovations brisbane), but nowhere in local unless the map is moved. When the listing appears, sometimes the pin also looks grey instead of red, while others are red (if that makes sense). On top of this, their organic rankings have also been on a downward trend since June. I'm currently doing a backlink audit to see if it's contributing to the issue. If anyone also has other ideas, could you please let me know? Thanks.
Local Listings | | nhhernandez1 -
Google Beacons - Is it working?
I hooked up our google beacon and I activated per google's instructions...but I can't tell if it is working or not. Does anyone know if there is a way to verify it is transmitting other than the confirmation page I got when I put in the validation code? Thanks! Ruben
Local Listings | | KempRugeLawGroup0 -
I am having an issue with multiple Google local listings.
We assigned separate numbers for each local listing (using Call Tracking Metrics). However, recently our listings were suspended and when I read through terms of service it says the number has to match on the location page. We use dynamic numbers - so of course that number doesn't show up. Would it work to also add the local number to the page in addition to the dynamic number? Or has anyone figured out a work around?
Local Listings | | vjappleyard0 -
GMB best practice for chiropractic office (individual vs. business pages)
For a chiropractic or other doctor's office with multiple doctors, should each have their own personal Google My Business page page AND a business page for the practice? If they just have a business page now, is it worth creating a page for each of the individual doctors? And what if some of them have different focuses (like a acupuncturist and chiropractor), does that mean you should make individual doctor pages when you otherwise wouldn't bother? And IF we should create pages for the individual doctors, should they all have the same address and website since they work in the same practice. Curious if there is a best practice for this... has anyone seen positive or negative results with or without the individual doctor pages? Thanks!
Local Listings | | Mike-i0 -
Where does text in Google business listing description come from?
Had a question from a freelance project I'm working on and have to admit..I was stumped. When you Google the business "Salute Market Palm Beach Gardens", in the right sidebar there is a short description that reads "This patio bar serves small plates, wine & cocktails in a cozy space with an attached upscale deli." I have no idea where that text is coming from or where it is controlled..thoughts? Thanks! Ricky
Local Listings | | RickyShockley0 -
Relocating a Business location on Google My Business
Hello, One of our clinics is moving a couple of miles away from it's current location. Does anyone know the proper steps to take to make the change in Google My Business. I know I can go in and edit all the details, but what becomes of the former listing? If someone were to search by our name and the former street address, is Google going to be smart enough to deliver our new location as the search result? Also, I know there's a Mark Permanently Closed feature, but that's not exactly true. That location didn't "close," it relocated so I'm assuming I should stay away from that feature. Thanks in advance for any insight. Erik
Local Listings | | SmileMoreSEO0 -
Should I use a vanity address when creating local citations?
My client is opening a new location of their business in the Dallas area and has listed the location on their website under Dallas, but their technical address is Farmers Branch. They have not started any citation building efforts, so I will be creating all citations from scratch. Should I create citations using the vanity address containing Dallas or list Farmers Branch as the city?
Local Listings | | CaddisInteractive0 -
Default Local SEO question: Does Google really do improptu check ins?
I have a client who has multiple locations within his state, many of which are satellite offices. Although they don't have anyone working at these satellite offices full time, they have office space available to them their, someone who can take calls/mail and do use the space frequently in person. We've been in the process of cleaning up duplicate and incorrect listings in directories to get on the map in the SERPs in these markets, but the local SEO outfit we've hired has come back with a problem I found surprising. In order to clean up the duplicate & incorrect Google+ profiles that we've got out there for these offices, we evidently need to work with an actual Google moderator. This moderator has said that the satellite offices in question are actually not real business locations and are in violation of G+ guidlines. The local SEO I'm using says that it's not uncommon for Google to actually send someone out to do an in person improptu visit when they are suspicious that a listing might not belong in their listings, and I find this really surprising. Do any of you have any experience with whether this is the case? FWIW, this is a real business that could have someone working remotely in these offices remotely if that's what it took to make Google happy, but they'd rather not and certainly don't need to in order to offer their services in these markets.
Local Listings | | LeeAbrahamson0