Changing LLC to Inc. and seeing Facebook

[BrianAlpert78]

I'm having 2 possibly related issues with a Moz Local listing.

The first is that the company the listing is for was an LLC when we put the listing up, but have since changed a C corporation, so the name needs to change from ________ LLC to _________, Inc. I've updated the name on their validated Google+ local business listing a few weeks ago, and Moz Local sees that listing, but the name on Moz Local hasn't updated yet.

The second issue is that it's not verifying through Facebook, and the Facebook page that Moz Local CAN see is the wrong one. I edited the listing and manually added the URL to the correct Facebook page a few weeks ago, but that still hasn't gone through either. One last thing, if it makes any difference, is that the company's website does have a link directly to the proper Facebook page.

Hopefully there's a quick and/or easy way to resolve this.

Thanks!

[DavidLee]

Hey Brian

Thanks for reaching out. To provide more clarity. Facebook and Google URLs cannot be submitted to Moz Local to verify against. Our verification is a query of the business name and zip code directly to those services and they decide which ones to return as the closest match. If you have duplicate Google and Facebook pages, it is best to make sure those are removed prior to publishing a listing through Moz to avoid being validating against the wrong page. It's much easier when there is only one of each available for Google or Facebook to return. Then you only need to update these pages for any changes or updates to the NAP.

If you can send us details of the listing you are referring to, we can take a look at help@moz.com

If you need the listing to verify against a different Facebook or Google URL, please also include those links in the message as well.

Hope this helps!