Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google does not index UK version of our site, and serves US version instead. Do I need to remove hreflanguage for US?
-
Webmaster tools indicates that only 25% of pages on our UK domain with GBP prices is indexed.
We have another US domain with identical content but USD prices which is indexed fine.When I search in google for site:mydomain I see that most of my pages seem to appear, but then in the rich snippets google shows USD prices instead of the GBP prices which we publish on this page (USD price is not published on the page and I tested with an US proxy and US price is nowhere in the source code).
Then I clicked on the result in google to see cached version of page and google shows me as cached version of the UK product page the US product page.
I use the following hreflang code: rel="alternate" hreflang="en-US" href="https://www.domain.com/product" />
rel="alternate" hreflang="en-GB" href="https://www.domain.co.uk/product" />canonical of UK page is correctly referring to UK page.
Any ideas? Do I need to remove the hreflang for en-US to get the UK domain properly indexed in google?
-
Hi Christy, not yet.
-
Hi there, have you been able to figure out this riddle yet -- or are you still working on it? We'd love an update!
Christy

-
Thanks. Will post an update once we figured out this riddle.
-
Worth a try, specifically since nothing else seems to be working at this point.
Sorry I couldn't be more help. Please let us know what the solution is when ever you figure it out.
-
No.
But in theroy it should not make a difference.
hreflang can be either implemented in sitemap or in page. -
Do your sitemaps indicate the varying languages. See: https://support.google.com/webmasters/answer/2620865?hl=en
-
Thanks for checking. Yes, rich snippets are frequently not showing currently, however this is a different issue and it may be temporary.
My primary concern is rather that google does not index our sitemap for this domain according to search console and related that they show the .com page as cached version of the .uk page.
-
Very odd, when we do a search for "Adorini Firenze - Deluxe" in google UK with a VPN on for the UK it doesn't get any of the price schema markup. Maybe google is having a hard time deciding what to do with the schema so for normal results it doesn't pull any of the schema. What KW are ranking for this page? do you get similar results as us?
-
Happens already for many months.
Good idea to test with VPN. I just gave it a try with a UK proxy and same result.
-
odd, looks to pull the cached schema, the issue might correct itself with time.
It's a bit of a long shot, but have you tried the lang/country codes completely in lower case? I doubt that will fix it but the tool in this Moz article I found (https://moz.com/blog/using-the-correct-hreflang-tag-a-new-generator-tool) generates them in all lower case.
Also out of curiosity are you doing your test searches through a VPN?
https://moz.com/blog/using-the-correct-hreflang-tag-a-new-generator-tool
-
Sure, click on cached version of the first result in the following google search. Also you see here the rich snippets in USD instead of GBP:
-
Well at least we checked off one thing that it is not.

Can you provide a link to the SERP where you are seeing the issue?
-
everything looks fine in google search console.
no hreflang errors, no sitemap errors and google crawls every day basically all our pages for many months already.
-
Odd, are you seeing any errors in Google Search Console (use to be Google webmaster tools) under Search Traffic/International Targeting. It will show any hreflang errors, I would start there and fix any errors.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Setting up international site subdirectories in GSC as separate properties for better geotargeting?
My client has an international website with a subdirectory structure for each country and language version - eg. /en-US. At present, there is a single property set up for the domain in Google Search Console but there are currently various geotargeting issues I’m trying to correct with hreflang tags. My question is, is it still recommended practise and helpful to add each international subdirectory to Google Search Console as an individual property to help with correct language and region tagging? I know there used to be properly sets for this but haven’t found any up to date guidance on whether setting up all the different versions as their own properties might help with targeting. Many thanks in advance!
International SEO | | MMcCalden0 -
Google.ie returning more and more UK based results, why?
I have discovered the most infuriating issue with Google Search for Irish users and it seems to be getting increasingly worse in the last 2 years or so. This is not only frustrating as a business owner (in fact it could bring a business to its knees) but it is rage inducing as a consumer.
International SEO | | Secrets
Google knows the location where I am searching from and I'm using google.ie yet I still get just a small number of Irish websites usually followed by eBay and Amazon results then a never ending list of websites that are based in the United Kingdom. Now, I know the one thing that we all have in common is the use of the English language, however what we don't have in common is shipping costs. In order to slightly increase the number of Irish based companies I need to add in the phrase 'Ireland' to my search (on google.ie in Ireland) and this makes only a small difference. In fact, oftentimes Google seems to throw in the odd American or Australian site just to really wind me up.
It's completely absurd that Google rarely returns results for .ie websites or irish based websites when searching in Ireland. Many UK companies don't ship to Ireland (including many of the eBay and Amazon results). This is killing Irish businesses who have the products and cheaper or free shipping and many how are working damn hard on their SEO are still being passed up for companies that have nothing to do with our economy.... Why oh why is this happening.0 -
Country subfolders showing as sitelinks in Google, country targeting for home page no longer working
Hi There, Just wondering if you can help. Our site has 3 region versions (General .com, /ie/ for Ireland and /gb/ for UK), each submitted to Google Webmaster Tools as seperate sites with hreflang tags in the head section of all pages. Google was showing the correct results for a few weeks, but I resubmitted the home pages with slight text changes last week and something strange happened, though it may have been coincidental timing. When we search for the brand name in google.ie or google.co.uk, the .com now shows as the main site, where the sitelinks still show the correct country versions. However, the country subdirectories are now appearing as sitelinks, which is likely causing the problem. I have demoted these on GWT, but unsure as to whether that will work and it seems to take a while for sitelink demotion to work. Has anyone had anything similar happen? I thought perhaps it was a markup issue breaking the head section so that Google can no longer see the hreflangs pointing to each other as alternates. I checked the source code in w3 validator and it doesn't show any errors. Anyway, any help would be much appreciated - and thanks to anyone who gets back, it's a tricky type of issue to troubleshoot. Thanks, Ro
International SEO | | romh0 -
Is there any reason to get a massive decrease on indexed pages?
Hi, I'm helping on SEO for a big e-commerce in LatAm and one thing we've experienced during the last months is that our search traffic had reduced and the indexed pages had decreased in a terrible way. The site had over 2 Million indexed pages (which was way too much, since we believe that around 10k would be more than enough to hold the over 6K SKUs) but now this number has decreased to less than 3K in less than 2 months. I've also noticed that most of the results in which the site is still appearing are .pdf or .doc files but not actual content on the website. I've checked the following: Robots (there is no block, you can see that on the image as well) Webmaster Tools Penalties Duplicated content I don't know where else to look for. Can anyone help? Thanks in advance! cpLwX1X
International SEO | | mat-relevance0 -
Blocking domestic Google's in Robots.txt
Hey, I want to block Google.co.uk from crawling a site but want Google.de to crawl it. I know how to configure the Robots.txt to block Google and other engines - is there a fix to block certain domestic crawlers? any ideas? Thanks B
International SEO | | Bush_JSM0 -
IP Redirection vs. cloaking: no clear directives from Google
Hi there, Here is our situation:we need to force an IP Redirection for our US users to www.domain.com and at the same time we have different country-specific subfolders with thei own language such as www.domain.com/fr. Our fear is that by forcing an IP redirection for US IP, we will prevent googlebot (which has an US IP) from crawling our country-specific subfolders. I didn't find any clear directives from Google representatives on that matter. In this video Matt Cutts says it's always better to show Googlebot the same content as your users http://www.youtube.com/watch?v=GFf1gwr6HJw&noredirect=1, but on the other hand in that other video he says "Google basically crawls from one IP address range worldwide because (they) have one index worldwide. (They) don't build different indices, one for each country". This seems a contradiction to me... Thank you for your help !! Matteo
International SEO | | H-FARM0 -
What countries does Google crawl from? Is it only US or do they crawl from Europe and Asia, etc.?
Where does Google crawl the web from? Is it in the US only, or do they do it from a European base too? The reason for asking is for GeoIP redirection. For example, if a website is using GeoIP redirection to redirect all US traffic to a .com site and all EU traffic to a .co.uk site, will Google ever see the .co.uk site?
International SEO | | Envoke-Marketing2 -
Targeting Different Countries... One Site or Separate?
I have a client who has 3 ecommerce sites. They are somewhat differentiated but for the most part sell the same stuff. Luckily 2 of them are quite authoritative, old and rank reasonably well. Most of the visitors and sales come from the US. He wants to start targeting Europe, Mexico and Canada. What are your suggestions for doing this? Are we better targeting on the main domains? Not really sure how to do that? Should we use a subdomain and a new store front for each geo? Should we use a .co.uk .co.mx and .co.ca each with a unique storefront? It looks like we are moving to a Magento platform so setting up multiple storefronts on a single database is not a big issue. Anyone have any experience with this?
International SEO | | BlinkWeb0