Open Site Explorer Problem
-
Have been trying to use Open Site Explorer this morning and just returning an error message "There was an error getting your data" or the cog whirring round for ages and not doing anything.
Is it a general problem or is it just my PC?
-
Hello!
Jo here from Moz Support.
We are experiencing some intermittent issues with OSE at the present time - it's not just you!
Sorry for the trouble :(. You can check our health page for any updates: http://health.moz.com/
Alternatively if you'd like to submit a support ticket I'd be happy to reply to you directly when it's all back up and running.
Cheers!
Jo
-
Hmm... I'm getting this issue too. It's not just you.
-
I also experience some issues with OSE at the moment too.
Probably it's related with forthcoming Moz index refresh and will be fixed within few hours.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Moz Link Explorer slow to find external links
I have a site with 48 linking domains and 200 total links showing in Google Search Console. These are legit and good quality links. Since creating a campaign 2 months ago, Moz link explorer for the same site only shows me 2 linking domains and 3 total links. I realise Moz cannot crawl with the same speed and depth as Google but this is poor performance for a premium product and doesn't remotely reflect the link profile of the domain. Is there a way to submit a sitemap or list of links to Moz for the purpose of crawling and adding to Link Explorer?
Link Explorer | | mathewphotohound0 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
No keywords displayed for site in Keywords by Site or in CSV report. Why?
We have a site that we ran in On-Demand Crawl and Keyword Explorer. On-Demand Crawl revealed some information. However Keyword Explorer did not. We know there are ranking keywords for the site but no such keywords were detected by Moz. However, when we ran Link Explorer, 12 ranking keywords were detected and associated with the site. Why is there a discrepancy between these two reports? Thank you in advance.
Link Explorer | | chrisesh0 -
The New Link Explorer (which will replace Open Site Explorer) is Now in Beta
Howdy Moz friends, Today, the Moz team is making a new tool -- Link Explorer -- available in private beta for Moz Pro subscribers (including those taking a free trial). The tool is still a little ways out from public launch, but we wanted to get your feedback to help make it the best product it can be. What's Link Explorer? In essence, it's a replacement for Open Site Explorer (Moz's tool for link discovery, competitive analysis, and link building) that addresses many of its most pernicious challenges, such as: Daily updates - no longer will you need to wait a month or two to see a new DA score or the links you built last week. Link Explorer updates every 24 hours with all the new links we've discovered that day, and gives a new DA score each night. A MUCH bigger index - OSE has always been known for having quality links, but quantity has been an issue. No longer. The new tool's link index is more than 20 times larger than Open Site Explorer's, covering trillions of links across hundreds of billions of pages, while maintaining a focus on high quality domains and pages. Additional functionality - new graphs (like link growth over time), new charts (like gained+lost links), new filters and sorts, and some new kinds of data coming soon. Improved metrics - Domain Authority and Page Authority have both been upgraded to have better correlations with Google's rankings (and they now update every 24 hours) Insanely fast - page load times on the new tool are almost as fast as Google's results 🙂 Less time waiting means more time to dig into results Link Tracking Lists - check a box next to any links of interest and you can build lists in the tool to track them over time, see whether/when they link, prioritize your outreach efforts, and (in the future) get aggregated data and alerts about those links There's much more to come, but we'd love for you to check out Link Explorer, find bugs, report things you love (and don't), and help us make it the best possible product for you and your teams. You can leave feedback here in this Q+A thread, email help@moz.com, or send feedback through the feedback form in Link Explorer.
Link Explorer | | randfish18 -
How Do You Deal With Duplicate Content On A Retail Site
Hi Guys We make custom portfolios and boxes and every time we have a Moz site crawl, Rogerbot always returns a number of Duplicate Content Issues relating to different products. As per the image below (which I hope is visible?!) Rogerbot has flagged duplicate content onto one product that relates to 5 other different products. For instance there is duplicate content for an A4 Leather Portfolio and an A3 Leather Portfolio and an 11"x17" Leather Portfolio. I can't redirect or canonicalise to just the A4 Portfolio as they are all individually different products. The information on each page although similar, is relevant to each of the products, so rewriting a different blurb on each product page, will not be user friendly for our customers. I could ignore the duplicate content issues, but then that isn't good practise (and also makes for a very unsatisfactory looking Dashboard!) Any ideas?? Nick wzQLgBl
Link Explorer | | nick_HandCo1 -
My facebook stats are not showing up in open site explorer when I enter my website
My facebook stats are not showing up in open site explorer when I enter my website (www.transformationstreatment.com). I have over 15k likes on my facebook page but the open site explorer shows zero. If someone could please help me with this I would greatly appreciate it.
Link Explorer | | vrluis9k000 -
Moz & Other Sites Not Showing in Link Profile?
I'm curious to know why Moz, YouTube, G+ and some other links are not showing the OSE link profile as NOFOLLOW or DOFOLLOW for our website whiteboardcreations.com? When doing analysis, we see a lot of companies YouTube pages with their NF link and G+ page links and even see a lot of the Moz community members with their Profile pages showing the NF link or the DF links. I'm confused as to why OSE is not picking up any of our links from those respective sites. Any thoughts? Thank you in advance. - Patrick
Link Explorer | | WhiteboardCreations0 -
Open Site Explorer
Confused by the results displayed in Open Site Explorer. Want to know the Total Links into a site. As such typed in the site address and received the result 28 Total Links from 1 Root Domain. Filter Set to This Page. Therefore, changed the filter to **Pages on This Root Domain. **All other filters set to All (i.e. internal and external links). I would assume this should give me ALL LINKS coming into all pages. I received results of 79 Total Links from 28 root domains. Raven and other tools advise a Total number of links in excess of 2,000. External Backlinks 200+. I have experienced this problem on a number of sites over the past month, in what way am I interpreting the data incorrectly? Why is there such disparity? Please advise. Kind regards
Link Explorer | | Arkix0