4XX client error with email address in URL
-
I have an unusual situation I have never seen before and I did not set up the server for this client. The 4XX error is a string of about 74 URLs similar to this:
http://www.websitename.com/about-us/info@websitename.com
I will be contacting the server host as well to troubleshoot this issue. Any ideas?
Thanks
-
Hi EliteVenu! I'm so glad Ryan pointed you in the right direction.
If that turns out to fix the problem, mind marking one or both of his responses as a "Good Answer?"
-
Great! Glad I could help.
-
That gave me the right direction to look in! A social icon plugin did not require the mailto in the dashboard settings, (as it only said "enter your email address here") and the theme wrote it as href in the theme's code. I looked at the source code, but overlooked this small detail. I removed the social icon email so I will see if it helps.
Thanks for the response!
-
Hi there! Tawny from the Help Team here - I think I can help provide a little bit of insight!
If you take a look at the Site Crawl report for this site's campaign and look at just the 4XX client errors, you'll see a Linking Page column in the table below the graph. That's the page from which our crawler arrived at the 404 page, and is where you can start looking for what went wrong.
I'd recommend taking a peek at that Linking Page's source code and searching for the email address - that's likely where you'll find the issue.
I hope this helps! Feel free to write in to us at help@moz.com if you still have questions and we'll do our best to help you out!
-
If that's what you're seeing it looks like someone used a relative href link instead of a mailto link for emails on the about us page.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Need help fixing a duplicate content issue for my website. The moz crawl is show OMG my website with https:// and https://www. But I have never used the url https:// so I don’t understand why moz is showing this
Moz is showing my url with two different starts. Https:// and then the one I use https://www. The problem is I don’t think I have ever used the url without the www. at the start. How do I fix this?
Moz Bar | | jdp_uk0 -
Site Crawl 1-page 301 status error but httpstatus.io says its 403
I am trying to run a site crawl for my website and MOZ is only resulting in 1 page crawled with the home page URL Status Code of 301. However when I run it in httpstatus.io it is giving me a 403 status error. Im curious as to why MOZ is saying its a 301 and httpstatus.io is saying 403. Is there anything I can do in MOZ first to get the site crawled before asking my developers to look into the 403 error?
Moz Bar | | JohnConover0 -
URL country
My url says we are in Germany but we are actually in the US. We do not have offices Germany either. How can I fix my url so it says US?
Moz Bar | | heidiodonnell0 -
Why do i get multiple variations of my url with ?order=asc and ?view=list at the end of it in my crawl report?
I just did a crawl for one my clients to validate any error in the structure. Next thing I know is that the website have multiple variation of the same url with query like ?order=asc and ?view=list at the end of it. I am wondering why these url variations appears in the crawl I just did since bots aren't suppose to go further thant the ? normally. Just to show you a couple of url's of my crawl test. <colgroup><col width="484"></colgroup>
Moz Bar | | alexrbrg
| https://test.com/exemple/?per_page=9 |
| https://test.com/exemple/?per_page=15 |
| https://test.com/exemple/?per_page=30 |
| https://test.com/exemple/?orderby=popularity |
| https://test.com/exemple/?orderby=date |
| https://test.com/exemple/?orderby=price |
| https://test.com/exemple/?orderby=price-desc |
| https://test.com/exemple/?order=asc |
| https://test.com/exemple/?order=desc |
| https://test.com/exemple/?view=list | Thank you Guys0 -
Different Errors Running 2 Crawls on Effectively the Same Setup
Our developers are moving away from utilising robots.txt files due to security risks, so e have been in the process of removing them from sites. However we, and our clients still want to run Moz crawl reports as they can highlight useful information. The two sites in question sit on the same server with the same settings (in fact running on the same Magento install). We do not have a robots.txt files present (they 404), and as per Chiaryn's response here https://moz.com/community/q/without-robots-txt-no-crawling this should work fine? However for www.iconiclights.co.uk we got: 902 : Network errors prevented crawler from contacting server for page. While for www.valuelights.co.uk we got: 612 : Page banned by error response for robots.txt. These crawls were both run recently, and there was no robots.txt present. Not to mention, they are on the same setup/server etc as mentioned. Now, we have just tested this, by uploading a blank robots.txt file to see if it changed anything - but we get exactly the same errors. I have had a look, but can't find anything that really matches this on here - help would really be appreciated! Thanks!
Moz Bar | | I-COM0 -
Signed up for moz reports - have received Moz error report - need someone who is capable to take report and perform cleanup edits within Joomla site?
Looking for someone in the US - please contact me at Mary@workingwebsolutions.com If available and interested in task. Thanks Mary
Moz Bar | | PortlandWebDesign0 -
Moz Crawler URL paramaters & duplicate content
Hi all, this is my first post on Moz Q&A 🙂 Questions: Does the Moz Crawler take into account rel="canonical" for search results pages with sorting / filtering URL parameters? How much time does it take for an issue to disappear from the issues list after it's been corrected? Does it come op in the next weekly report? I'm asking because the crawler is reporting 50k+ pages crawled, when in reality, this number should be closer to 1000. All pages with query parameters have the correct canonical tag pointing to the root URL, so I'm wondering whether I need to noindex the other pages for the crawler to report correct data?: Original (canonical URL): DOMAIN.COM/charters/search/mx/BS?search_location=cabo-san-lucas Filter active URL: DOMAIN.COM/charters/search/mx/BS?search_location=cabo-san-lucas&booking_date=&booking_days=1&booking_persons=1&priceFilter%5B%5D=0%2C500&includedPriceFilter%5B%5D=drinks-soft Also, if noindex is the only solution, will it impact the ranking of the pages involved? Note: Google and Bing are semi-successful in reporting index page count, each reporting around 2.5k result pages when using the site:DOMAIN.com query. The rel canonical tag was missing for a short period of time about 4 weeks ago, but since fixing the issue these pages still haven't been deindexed. Appreciate any suggestions regarding Moz Crawler & Google / Bing index count!
Moz Bar | | Vukan_Simic0