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    5. Do people receive notifications when you respond to their Google reviews?

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    Do people receive notifications when you respond to their Google reviews?

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    • BlueCorona
      BlueCorona last edited by

      If someone leaves a review of your business on your Google My Business listing, and you respond to that review, will they receive an email notification of your response to their review?

      We are working with a client who has unanswered reviews from several years ago, and though it's best practice to respond to all reviews, we didn't want to respond to reviews from 2013 if the person (who has likely forgot about their experience with the business in question) is going to get an email notifying them of our late response to their review.

      Thank you!

      1 Reply Last reply Reply Quote 1
      • Linda-Vassily
        Linda-Vassily @BlueCorona last edited by

        Just curious--did you end up responding to the reviews, and if you did did you get any feedback from the original reviewers?

        1 Reply Last reply Reply Quote 0
        • BlueCorona
          BlueCorona @Linda-Vassily last edited by

          Thank you for the response, Linda! We really appreciate it.

          Linda-Vassily 1 Reply Last reply Reply Quote 0
          • Linda-Vassily
            Linda-Vassily last edited by

            You'd think there would be a straightforward answer out there. I did find this thread that says that they do, with some disagreement. I have gotten notifications from Google forums long after I have posted something, so I'd tend to think the answer is yes.

            BlueCorona 1 Reply Last reply Reply Quote 0
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