Fresh Web Explorer
-
I'm constantly getting the 'Oops something went wrong!" notification when using fresh web explorer - I can usually get a handful of searches before this error pops up but when it does I find I can't search for anything for a couple of hours. This happens more frequently when I use "keyword".
Any suggestions on how to resolve?
-
Sorry for the trouble! This is an intermittent error we sometimes see. If you are still experiencing trouble, feel free to write in to help@moz.com with details about the circumstances of the error, and we can check it out! Thanks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keyword Explorer
On Keyword Explorer - I added several keywords back in May. How after do you go back to re-analyze? I thought it was updated..but many keywords show it was last analyzed last May?
Moz Bar | | WalkieTalkie2 -
Keyword explorer tool - keywords by domain functionality
Hi, We have issues with the new searching for keywords by root domain functionality in keyword explorer. We are based in Australia and need rankings for google.com.au, which is what we have set up within our MOZ campaign ranking reports. The explorer tool rankings are way off and not accurate for our site's actual rankings. Also, many of the top, high volume keywords that we are tracking and for which we rank on first page for are not even appearing when I do an explorer search using our root domain. Is the root domain functionality within keyword explorer providing results based on google.com rather than google.com.au? Does this mean that if we are outside the US that we can't use the tool as it is not accurate? Cheers, Damien
Moz Bar | | Devenish0 -
Why doesn't the Keyword Explorer "Explore By Site" work?
Whatever page/domain url I put in here, I get a message coming up saying ""Getting rankings counts failed" Why does his happen? I can't find anything in the Help about this.
Moz Bar | | mfrgolfgti0 -
Tracked Ranking Keywords in Campaign and Ranking Keywords in Keyword Explorer are coming up with very different results - does anybody know why?
We have a campaign set up that is tracking keywords with varying monthly volumes and the website is ranking for them. I have gone into the new Keyword Explorer Feature (looks great!) and I have tested it by putting in the root domain address mentioned above. My problem is that none of the keywords that I am tracking and ranking for are appearing in the "ranking keywords" report in Keyword Explorer. Does anybody know why this might be happening?
Moz Bar | | RedAntSolutions0 -
Turn off Pagination in Keyword Explorer results?
In the keyword suggestions of Keyword Explorer, is there a way to switch from paginated results back to results loading on one page? I used to be able to scroll down and have additional results load when I reached the end of the page.
Moz Bar | | watchandlearn0 -
KW Explorer is Working to Disambiguate Keywords Google Merges Together
Hey gang, Russ Jones from Moz has been doing a ton of heavy lifting work to try to get around the new problem posed by Google AdWords recent change to merged-keyword volume data. But, we're fighting back against this obfuscation in Keyword Explorer. I'm sharing two emails (slightly edited) from Russ about what we're doing here: Introduction to the Problem: Google Adwords Keyword Planner is the primary source for keyword search volume (how often a keyword is searched monthly on Google) for much of the search marketing industry. While Google has grouped together highly-similar terms for a while (especially misspellings), in June of 2016 they dramatically increased this keyword-grouping. This means similar phrases like "keyword rank", "keyword ranking" and "keyword rankings" would all be reported as having the same, combined search volume, rather than their individual search volumes. If you were to take Google's numbers at face value, you might think there are 3,000 searches per month for these 3 terms, when in reality there is only 1,000, divided amongst the 3 terms. How we are addressing it: Moz's Keyword Explorer uses a blend of data sources, not just Keyword Planner, to build our volume metrics. This gives us a distinct advantage in that we can adjust the volume of words that deviate dramatically in one data set verses another. Take for example the phrases "keyword rank", "keyword ranking", and "keyword rankings". While Google Keyword Planner might report all of these as having 1,000 searches per month, Moz Keyword Explorer can detect that these numbers are significantly higher than what our models would predict given our other data sets. We can then adjust the volume accordingly. Moreover, given our huge keyword data set, we can also identify grouped phrases (like these 3) and divide the volume proportionally to what we see in our other data sets. Thus, we address the grouping problem from multiple directions. Here's email #2 from Russ, detailing more of how we're attacking this: I have been working pretty much non-stop on this keyword volume disambiguation problem (finding the real search volume of individual keywords when Google clumps several together). I think I have settled on a pretty good solution and am working on getting it all in. For example... Google Keyword Volume for the phrases "briefcase for women" and "briefcases for women" are both at 3600 because they have been lumped together. My disambiguation script says the singular (briefcase for women) should be 2731 and the plural should be 869. Google Trends roughly agrees with this, showing that the singular is searched more than 2x the plural: https://www.google.com/trends/explore#q=briefcase%20for%20women%2C%20briefcases%20for%20women&cmpt=q&tz=Etc%2FGMT%2B4 Basically, Keyword Explorer should already be providing some more accurate/segmented numbers than AdWords, and in the future, we'll get even better thanks to our clickstream data and our evolving models. Any questions, let us know!
Moz Bar | | randfish15 -
Keyword Explorer is Now Live; Ask Me Anything About It!
Howdy gang - as you probably saw, we launched our biggest new tool in Pro in many years today: https://moz.com/explorer If you're a Moz Pro subscriber, you've already got access. We went ahead and gave folks who were at $99/month before today 300 queries/month. If you're signing up new, $99/month doesn't have KW Explorer access, but the other levels - at $149/month and above, do (5,000+ queries/month). You can read the blog post here for lots of details, but if you have questions or product suggestions, please don't hesitate to ask!
Moz Bar | | randfish14 -
Open Site Explorer classic view is gone??! where is it?
I used to use open site explorer classic view a lot for pitching clients - it was great for comparing a few competitors at once. Now it seems to have disappeared - any idea where i can find it, or find similar functionality?
Moz Bar | | miguelitomana0