Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google Indexed a version of my site w/ MX record subdomain

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google Indexed a version of my site w/ MX record subdomain

    Technical SEO
    3
    4
    876
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • SS.Digital
      SS.Digital last edited by

      We're doing a site audit and found "internal" links to a page in search console that appear to be from a subdomain of our site based on our MX record.  We use Google Mail internally.  The links ultimately redirect to our correct preferred subdomain "www", but I am concerned as to why this is happening and if it can have any negative SEO implications.

      Example of one of the links:

      Links
      aspmx3.googlemail.com.sullivansolarpower.com/about/solar-power-blog/daniel-sullivan/renewable-energy-and-electric-cars-are-not-political-footballs

      I did a site operator search, site:aspmx3.googlemail.com.sullivansolarpower.com on google and it returns several results.

      1 Reply Last reply Reply Quote 0
      • willcritchlow
        willcritchlow last edited by

        You appear to have the MX sub-domain also set up as an A record.

        If you have a mac / linux you can run the command: host aspmx3.googlemail.com.sullivansolarpower.com

        You get the result aspmx3.googlemail.com.sullivansolarpower.com has address 72.10.48.198

        Where you should get the result "not found".

        I think you want to delete the A record (though check the documentation of your email provider first). You should only need them set up as MX records and shouldn't need the A record.

        You've done the right thing by setting up the redirect - which should mean that the pages drop out of the index and those links disappear. (Note that there is also an https error on the aspmx3 sub-domain - but given that you don't actually want it, I don't suppose that matters that much).

        Hope that helps.

        1 Reply Last reply Reply Quote 0
        • SS.Digital
          SS.Digital @Tenlo last edited by

          I did not explain the problem thoroughly.  The problem is, the link does not actually exist anywhere.  To make a very long story short.  There was an issue with server configuration for a period of a couple months.  During that time, an unknown number of non-existent subdomains got indexed.   Basically, if anyone had a typo in the subdomain when accessing our site, it would get cached and if Google crawled our site before we cleared the cache, the typo subdomain would get indexed.  Over a period of a couple months, many bad subdomains were accidentally created and indexed by Google.  We do not have any way of finding a comprehensive list of all of them.  This problem has been resolved so we are not getting new bad subdomains created and indexed, but the damage has been done.

          The way our site is setup currently, any attempt to reach our site with any subdomain other than "www" gets redirected to "www.sullivan..."  Also, any nonsecure protocol gets resolved to https://

          The actual problem, simply put is this:  Google has an index which includes some number of unknown, non existent subdomains.  We need to get rid of them and cannot figure out how.

          Example:  Copy and paste the following into google and search it:

          site:aspmx3.googlemail.com.sullivansolarpower.com

          Google will return two results.  If you click on either, it resolves to the "https://www. version of the page.

          I know it is confusing, but does that make sense? I have searched everywhere, but the reason this happened was because of a perfect storm of server configuration issues and I cannot find anyone else who has had the same problem.

          If it were one or two bad subdomains, we would just put them into search console and then get "remove URL" for the entire subdomain.  But it is not 1 or 2.  It is at least 10 that I know of and could be hundreds for all I know.

          Does anyone have any ideas?  Any and all would be welcome.

          Thank you.

          1 Reply Last reply Reply Quote 1
          • Tenlo
            Tenlo last edited by

            You should find the locations of those links and correct them to point to the proper URL. I find that Screaming Frog's crawl is the easiest for this, you can find every link and see where they are located.

            SS.Digital 1 Reply Last reply Reply Quote 1
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • 21centuryweb

              Why images are not getting indexed and showing in Google webmaster

              Hi, I would like to ask why our website images not indexing in Google. I have shared the following screenshot of the search console.  https://www.screencast.com/t/yKoCBT6Q8Upw Last week (Friday 14 Sept 2018) it was showing 23.5K out 31K were submitted and indexed by Google. But now, it is showing only 1K 😞 Can you please let me know why might this happen, why images are not getting indexed and showing in Google webmaster.

              Technical SEO | | 21centuryweb
              0
            • Editor-FabiusMaximus_Website

              Google stopped crawling my site. Everybody is stumped.

              This has stumped the Wordpress staff and people in the Google Webmasters forum. We are in Google News (have been for years), and so new posts are crawled immediately. On Feb 17-18 Crawl Stats dropped 85%, and new posts were no longer indexed (not appearing on News or search). Data highlighter attempts return "This URL could not be found in Google's index." No manual actions by Google. No changes to the website; no custom CSS. No Site Errors or new URL errors. No sitemap problems (resubmitting didn't help). We're on wordpress.com, so no odd code. We can see the robot.txt file. Other search engines can see us, as can social media websites. Older posts still index, but loss of News is a big hit. Also, I think overall Google referrals are dropping. We can Fetch the URL for a new post, and many hours later it appears on Google and News, and we can then use Data Highlighter. It's now 6 days and no recovery. Everybody is stumped. Any ideas? I just joined, so this might be the wrong venue. If so, apologies.

              Technical SEO | | Editor-FabiusMaximus_Website
              0
            • CommercePundit

              Image Indexing Issue by Google

              Hello All,My URL is: www.thesalebox.comI have Submitted my image Sitemap in google webmaster tool on 10th Oct 2013,Still google could not indexing any of my web images,Please refer my sitemap - www.thesalebox.com/AppliancesHomeEntertainment.xml and www.thesalebox.com/Hardware.xmland my webmaster status and image indexing status are below, Can you please help me, why my images are not indexing in google yet? is there any issue? please give me suggestions?Thanks!

              Technical SEO | | CommercePundit
              0
            • TomLondon

              Pages removed from Google index?

              Hi All, I had around 2,300 pages in the google index until a week ago. The index removed a load and left me with 152 submitted, 152 indexed? I have just re-submitted my sitemap and will wait to see what happens. Any idea why it has done this? I have seen a drop in my rankings since. Thanks

              Technical SEO | | TomLondon
              0
            • lemonz

              How does Google Crawl Multi-Regional Sites?

              I've been reading up on this on Webmaster Tools but just wanted to see if anyone could explain it a bit better. I have a website which is going live soon which is going to be set up to redirect to a localised URL based on the IP address i.e. NZ IP ranges will go to .co.nz, Aus IP addresses would go to .com.au and then USA or other non-specified IP addresses will go to the .com address. There is a single CMS installation for the website. Does this impact the way in which Google is able to search the site? Will all domains be crawled or just one? Any help would be great - thanks!

              Technical SEO | | lemonz
              0
            • Petersen11

              How to get Google to index another page

              Hi, I will try to make my question clear, although it is a bit complex. For my site the most important keyword is "Insurance" or at least the danish variation of this. My problem is that Google are'nt indexing my frontpage on this, but are indexing a subpage - www.mydomain.dk/insurance instead of www.mydomain.dk. My link bulding will be to subpages and to my main domain, but i wont be able to get that many links to www.mydomain.dk/insurance. So im interested in making my frontpage the page that is my main page for the keyword insurance, but without just blowing the traffic im getting from the subpage at the moment. Is there any solutions to do this? Thanks in advance.

              Technical SEO | | Petersen11
              0
            • travelocitysearch

              Google.ca is showing our US site instead of our Canada Site

              When our Canadian users who search on google.ca for our brand (e.g. Travelocity, Travelocity hotels, etc.), the first few results our from our US site (travelocity.com) rather than our Canadian site (travelocity.ca). In Google Webmaster Tools, we've adjusted the geotargeting settings to focus on the appropriate locale, but the wrong country TLD is still coming up at the top via google.ca. What's the best way to ensure our Canadian site comes up instead of the US site on google.ca? Thanks, Tory Smith
              Travelocity

              Technical SEO | | travelocitysearch
              0
            • DarwinChinaSEO

              Why google index my IP URL

              hi guys, a question please. if site:112.65.247.14 , you can see google index our website IP address, this could duplicate with our darwinmarketing.com content pages. i am not quite sure why google index my IP pages while index domain pages, i understand this could because of backlink, internal link and etc, but i don't see obvious issues there, also i have submit request to google team to remove ip address index, but seems no luck. Please do you have any other suggestion on this? i was trying to do change of address setting in Google Webmaster Tools, but didn't allow as it said "Restricted to root level domains only", any ideas? Thank you! boson

              Technical SEO | | DarwinChinaSEO
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.