Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz was unable to crawl your site? Redirect Loop issue
-
Moz was unable to crawl your site on Jul 25, 2017. I am getting this message for my site: It says "unable to access your homepage due to a redirect loop.
Site is working fine and last crawled on 22nd July. I am not sure why this issue is coming.
When I checked the website in Chrome extension it saysThe server has previously indicated this domain should always be accessed via HTTPS (HSTS Protocol). Chrome has cached this internally, and did not connect to any server for this redirect. Chrome reports this redirect as a "307 Internal Redirect" however this probably would have been a "301 Permanent redirect" originally. You can verify this by clearing your browser cache and visiting the original URL again.
Not sure if this is actual issue, This is migrated on Https just 5 days ago so may be it will resolved automatically. Not sure, can anybody from Moz team help me with this?
-
HI,just checking if anyone figured out the issue with this?
-
Yes, this is actually very confusing.
I don't know on which metrics Moz is crawling the websites and providing the issues report. Few days back when I put the query I also got this issue on my website and now this issue is removed automatically.
Nothing is alarming in Google Webmasters too and when I checked manually everything seems fine. So, can't say much about this issue
So, if you will get some solution then just let me know also so that I can also work on this
Thanks anyways.
-
Hey Guys
I'm getting the same redirect loop error today for one of my client's sites. We have not changed anything on the site recently and it worked perfectly in Moz Pro Campaign for several weeks, so what's happened? The same thing happened to another client of mine a week ago. Their site crawled perfectly in Moz for weeks, but all of a sudden Moz could not crawl it because of a redirect loop issue.
The site is http://aprilrandlelaw.com/
FULL ERROR MESSAGE
We were unable to access your homepage due to a redirect loop, which prevented us from crawling the rest of your site. Your homepage is likely redirecting to itself. Because we can only crawl if we find unique pages, the redirect on your homepage is stopping us from crawling past that page. It is possible that other browsers and search engines are encountering this problem and aborting their sessions as well. We recommend eliminating any unnecessary, circular or indefinite redirects on your homepage. Also, make sure your site is not mandating cookies, which can cause circular redirects and make crawling more difficult. Typically errors like this should be investigated and fixed by the site webmaster.
-
Hi Rahul. You can run your site through Goodle's Pagespeed Insights tool and also see the redirects. Also there are many other things reported by Pagespeed that could be fixed. I have found optimizing images and minification to be pretty simple and Pagespeed will provide the optimized files for download.
Best!
-
Thanks Chris for your reply.
No, not plugin.
we used 301 but redirect path in Chrome is showing 302 on www and 301 then on https://kuzyklaw.com
May be this is why we are getting this issue, I will check with my developers to fix this. Thanks anyways.
-
Hi. Hopefully MOZ team will respond but I noticed if I type "http://www.kuzyklaw.com" I get a 301 to "https://www.kuzyklaw.com" and then another 301 to "https://kuzyklaw.com/".
One to many redirects I think. Noticed you are WP. Did you use a plugin for the https change?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Spam Score & Redirecting Inbound Links
Hi, I recently downloaded a spreadsheet of inbound links to my client sites and am trying to 301 redirect the ones that are formatted incorrectly or just bad links in general (they all link to the site domain, but they used to have differently formatted urls on their old site, or the link URL in general has strange stuff on it). My question is, should I even bother redirecting these links if their spam score is a little high (i.e. 20-40%)? it already links to the existing domain, just with a differently formatted URL. I just want to make sure it goes to a valid URL on the site, but I don't want to redirect to a valid URL if it's going to harm the client's SEO. Also not sure what to do about the links with the --% spam score. I really appreciate any input as I don't have a lot of experience with how to deal with spammy links.
White Hat / Black Hat SEO | | AliMac260 -
Is this campaign of spammy links to non-existent pages damaging my site?
My site is built in Wordpress. Somebody has built spammy pharma links to hundreds of non-existent pages. I don't know whether this was inspired by malice or an attempt to inject spammy content. Many of the non-existent pages have the suffix .pptx. These now all return 403s. Example: https://www.101holidays.co.uk/tazalis-10mg.pptx A smaller number of spammy links point to regular non-existent URLs (not ending in .pptx). These are given 302s by Wordpress to my homepage. I've disavowed all domains linking to these URLs. I have not had a manual action or seen a dramatic fall in Google rankings or traffic. The campaign of spammy links appears to be historical and not ongoing. Questions: 1. Do you think these links could be damaging search performance? If so, what can be done? Disavowing each linking domain would be a huge task. 2. Is 403 the best response? Would 404 be better? 3. Any other thoughts or suggestions? Thank you for taking the time to read and consider this question. Mark
White Hat / Black Hat SEO | | MarkHodson0 -
The use of a ghost site for SEO purposes
Hi Guys, Have just taken on a new client (.co.uk domain) and during our research have identified they also have a .com domain which is a replica of the existing site but all links lead to the .co.uk domain. As a result of this, the .com replica is pushing 5,000,000+ links to the .co.uk site. After speaking to the client, it appears they were approached by a company who said that they could get the .com site ranking for local search queries and then push all that traffic to .co.uk. From analytics we can see that very little referrer traffic is coming from the .com. It sounds remarkably dodgy to us - surely the duplicate site is an issue anyway for obvious reasons, these links could also be deemed as being created for SEO gain? Does anyone have any experience of this as a tactic? Thanks, Dan
White Hat / Black Hat SEO | | SEOBirmingham810 -
Forcing Google to Crawl a Backlink URL
I was surprised that I couldn't find much info on this topic, considering that Googlebot must crawl a backlink url in order to process a disavow request (ie Penguin recovery and reconsideration requests). My trouble is that we recently received a great backlink from a buried page on a .gov domain and the page has yet to be crawled after 4 months. What is the best way to nudge Googlebot into crawling the url and discovering our link?
White Hat / Black Hat SEO | | Choice0 -
Remedies, Cure, and Precautions for 302 redirect Hijacking.
Hi Moz Guys, I hope all of you are good out there. I am here to discuss remedies, cure, and precautions for 302 redirect hijacking. Although it is quite old and whenever I searched in Google, it looks like a long gone glitch of Google serps but it just happened to one of my customers' site. The site in question is www(dot)solidswiss(dot)cd. If you check the cache(cache:site) then you can see a hijacked site in the urls of the cached page. As a result all my customer's listing in the serps are replaced with this site. This hacked site then is redirecting to a competitor's site. I did many things to cop with the problem, site came back in the serps but hackers are doing this on lots of domains so when it recovered from one site then another site catches it. I am doing lots of reporting on submit spam site. I am doing lots of feedback on the serps page. I have switched to https . But seems like nothing is working. This community is full of experts and technical people. I am wondering that what are your views and suggestions to handle the problem permanently?
White Hat / Black Hat SEO | | adqas0 -
Website not listing in google - screaming frog shows 500 error? What could the issue be?
Hey, http://www.interconnect.org.uk/ - the site seems to load fine, but for some reason the site is not getting indexed. I tried running the site on screaming frog, and it gives a 500 error code, which suggests it can't access the site? I'm guessing this is the same problem google is having, do you have any ideas as to why this may be and how I can rectify this? Thanks, Andrew
White Hat / Black Hat SEO | | Heehaw0 -
Thousands of 301 redirections - .htaccess alternatives?
Hi guys, I just want to ask if there are other possible issues/problems (other than server load) once we implement 301 redirections for 10,000+ URLs using .htaccess. Are there other alternatives?
White Hat / Black Hat SEO | | esiow20130