612 : Page banned by error response for robots.txt
-
Hi all,
I ran a crawl on my site https://www.drbillsukala.com.au and received the following error "612 : Page banned by error response for robots.txt."Before anyone mentions it, yes, I have been through all the other threads but they did not help me resolve this issue.
I am able to view my robots.txt file in a browser https://www.drbillsukala.com.au/robots.txt.
The permissions are set to 644 on the robots.txt file so it should be accessible
My Google Search Console does not show any issues with my robots.txt file
I am running my site through StackPath CDN but I'm not inclined to think that's the culpritOne thing I did find odd is that even though I put in my website with https protocol (I double checked), on the Moz spreadsheet it listed my site with http protocol.
I'd welcome any feedback you might have. Thanks in advance for your help.
Kind regards -
Hey there! Tawny from Moz's Help Team here.
After doing some quick searching, it looks like how you configure the rules for WAFs depends on what service you're using to host those firewalls. You may need to speak to their support team to ask how to configure things to allow our user-agents.
Sorry I can't be more help here! If you still have questions we can help with, feel free to reach out to us at help@moz.com and we'll do our best to assist you.
-
Hi, I am having the same issue.
Can you please tell me how you have created rule in Web Application Firewall to allow user agents rogerbot and dotbot.
Thanks!!
-
Hi Federico,
Thanks for the prompt. Yes, this solution worked. I'm hopeful that this thread helps others too because when I was troubleshooting the problem, the other threads were not helpful for my particular situation.
Cheers
-
Hi, did the solution work?
-
Hi Federico,
I think I have found the solution for this problem and am hopeful the crawl will be successful this time around. Based on further digging and speaking to the team at StackPath CDN, I have done the following:
- I added the following to my robots.txt file
User-agent: rogerbot
Disallow:User-agent: dotbot
Disallow:- I added a custom robots.txt file in my CDN which includes the above and then created a rule in my Web Application Firewall which allows user agents rogerbot and dotbot.
I'll let you know if the crawl was successful or not.
Kind regards
-
Thanks for your response Federico. I have checked my robots.txt tester in my Google Search Console and it said "allowed."
Oddly, it also happened on another site of mine that I'm also running through StackPath CDN with a web application firewall in place. This makes me wonder if perhaps the CDN/WAF are the culprits (?).
I'll keep poking around to see what I find.
Cheers -
Seems like an issue with the Moz crawler, as the robots.txt has no issues and the site loads just fine.
If you already tested your robots.txt using the Google Webmaster Tools "robots.txt Tester" just to be sure, then you should contact Moz here: https://moz.com/help/contact/pro
Hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Help with my 4xx Errors
Site Crawler has found a range of 4xx errors on my website. But, the urls aren't ones I've created and instead have the handle of my social channels attached to the end - and I've no idea how this has happened. Any tips or insights on how to fix this would be greatly appreciated.! I've attached a screenshot below:
Link Explorer | | Nathantimothy
Screenshot 2024-04-29 at 14.06.32.png0 -
Is there a way to download a report showing all meta descriptions for our web pages?
I see how to look at data for web pages with meta descriptions that have been flagged as being less than optimal. Is there a way to do a complete download of the meta descriptions on all our pages? (good meta as well as not so good) Thanks! Lydia
Link Explorer | | Lifespan-Moz0 -
Why are recently deleted pages still appearing in the latest MOZ crawl?
Newbie, so please forgive!! OK, so I'm doing my 1st site optimization. It is reporting errors from pages that were deleted a couple of days ago. And I JUST signed up today. Where is this info coming from? Thanks, Billy
Link Explorer | | NewSEOguy0 -
Open Site Explore page titles show as "No Title"
This has been asked many times but I cannot find an answer. On Open Site Explorer, most URLs I enter show as "No title" which means you have to hover over the URL to see which page is being referred to. I know you'd want an example, so here's your own site Moz.com 🙂 CWrkxZQ
Link Explorer | | clifra0 -
Sudden Spike in 404 Pages Not Found in Moz Crawl But No Errors in WMT
Recently I received a spike in errors from the Moz crawler. When I looked into the matter I noticed that all the URI's looked right but then I looked a little closer and there was a /page/2 and /page/3 in front of the URI's. I'm running a WordPress website. Immediately I thought to myself this must be some kind of caching or permalinks error. So I disabled all my plugins including W3 Total Cache and ran the Integrity Link Crawler for the Mac and found that the errors were still popping up. 404-errors-ncworkercomp.png?dl=0
Link Explorer | | NCCompLawyer0 -
Error message coming up for Open Site Explorer
When in Open Site Explorer there seems to be an error getting the data for http://vagabondtoursofireland.ie/ or www.vagabondtoursofireland.ie I have used this with other websites and have never had a problem. Thanks.
Link Explorer | | Johnny_AppleSeed0 -
Clicking on "Filter" on "Just discovered"tab errors out
IF you click on the "fiter" button on the "just discovered" tab in OSE, page returns message "no links found." This is weird because that message displays even when you didn't actually filter for anything, but just clicked on the button.
Link Explorer | | ALLee0 -
I want to do a Keyword Difficulty and SERP Analysis for a core keyword and compare the top 10 ranking pages againt my page. How can I do that? Running a full report? Thanks!
I want to do a Keyword Difficulty and SERP Analysis for a core keyword and compare the top 10 ranking pages againt my page. How can I do that? Running a full report? Thanks!
Link Explorer | | estebancitus0