I have had a huge increase in direct traffic to our website but not sure why this suddenly happened? (no promos during this time period)
-
I have had a huge increase in direct traffic to our website but not sure why this suddenly happened? (no promos during this time period), traffic up 200%+ according to Google Analytics
-
Finding out why you see a sudden spike in direct traffic sessions on your GA can be a bit tricky due to the lack of source information. However, we can make some safe assumptions by looking at the other metrics. Easiest way to analyze the direct traffic is by grouping the data into two categories:
1. Relevant Traffic
-Direct, relevant traffic are the loyal readers/visitors who are going straight to your website by typing in your URL or have your site bookmarked. This is the ideal scenario all of us would love to achieve. This type of traffic would have a low bounce rate and spend a considerable amount of time on your website (good avg time on page/multiple page sessions).
2. Irrelevant Traffic
-Internal traffic that is not being filtered, especially if you recently did heavy testing on the site. To avoid this install IP filters for you and your team or block internal traffic with GTM and cookies.
-Bot direct traffic, this the most common scenario and also the most complex to solve. Real user and bot traffic can share some characteristics so it is important to narrow down the one that comes only from spiders before filtering or segmenting out this traffic.
Common characteristics of bot traffic:
- A sudden spike in direct visits.
- Default Channel Grouping: Direct
- Landing Page: most of the time is your home page usually represented by a backslash / or /index.html
- Bounce Rate is usually really high close to 100%
- Average Session Time is very low: close to 0 seconds
- Page views average 1 per session
To find the bot trail, go to the Direct traffic report on Analytics select the home page (/) and start adding different secondary dimensions to find common patterns. The more you find the better!
Dimensions recommended to check:
- Browser/Browser version
- Operative system/ OS versions
- Browser size
- ISP or Network domain
- City
- Flash version
Once you find 1 or more patterns from the previous step, you can use them to create an advanced segment to exclude this traffic. This way you are able to analyze true data that isn't skewed from bots to get an actual representation of your visitors behavior.
There are thousands of bots crawling the web for different purposes; there are good and bad bots. In extreme cases you will need to block them from your server, the hosting services are usually very helpful with this type of stuff.
I hope this helps!
-
There may be many reasons for it. Have you checked the bounce rate? If the bounce rate is high it might be bot traffic. As you said direct traffic there are chances you might get a visitor from referrals.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytics direct traffic dropped by 50% after switching to https
Hi, everyone, have a little dilemma and was hoping to get some advice here. I recently installed a new SSL (3 months ago) to force our URL to start with https://. The site was earlier accessible through https:// and http:// prefix however now I have made it so that all urls are redirected to the correct https:// version. The problem is that direct traffic has dropped by more than 50% after implementing these changes and I can for the life of me figure out why. Why would the direct traffic drop all of sudden after making these changes? I am starting to suspect that the earlier data was inflated and that Google analytics was counting users coming from a http:// version of the URL to a https:// version of the URL was counted as direct traffic. Could that be it? Any other possible causes? Would really appreciate any guidance on this problem. Thanks
Reporting & Analytics | | nsereke0 -
Huge Traffic Drop after 301, Keyword and Schema.org Fixes
Hello there, I'm first gonna explain what I did to my website: I was using a 302 redirect to send from http to https, fixed it to a 301. My url has a keyword and I was using many pages with keywords as well. ex) www.keywordhaha.com/keyword-the-best , www.keywordhaha.com/keyword-easiest-on-keyword-market Changed it to : www.keywordhaha.com/app , www.keywordhaha.com/games, etc... I was not using any crawler tools, so I added Schema.org, Json-LD and rdfa-node, which are all working properly. Synced my page with our Google+ page, which was recognised by Google Added a proper logo and fb:admins, and was recognised by facebook. After I did all this optimisations, I experienced an immediate traffic drop (10%) and my impressions/clicks according to the webmaster tools dropped 75%, in a 2 day period. Any ideas where there could have been a mistake? mPdhFdG.png
Reporting & Analytics | | jancpc0 -
Google analytics : exclude traffic to a subdomain
Hi, I have a website with a client access on a subdomain. I want to exclude the traffic to that subdomain because it messes up my conversion goal for the main site. Per example, 2 out of 10 visitors are existing clients that want to access to my SaaS product. The 8 other are potential clients. I want to exclude the 2 clients from my stats so I could have the good conversion percentage for my free trial for the other 8 potential clients. Thanks in advance for your help!
Reporting & Analytics | | slestage0 -
Find Pages with 0 traffic
Hi, We are trying to consolidate the amount of landing pages on our site, is there any way to find landing pages with a particular URL substring which have had 0 traffic? The minimum which appears in google analytics is 1 visit.
Reporting & Analytics | | driveawayholidays0 -
Dip in traffic from Pune for our sites in Google Analytics
Hi, We have noticed dip in traffic from Pune after 6th May'14 in our Google Analytics account for few of our sites. Did anyone noticed the same for your site. Kindly let me know if you have any idea. Thank and Regards
Reporting & Analytics | | vivekrathore0 -
Site Crash Effect On Traffic
All, I manage a site that unfortunately crashed due to a server issue in late October for about 3 hours. Prior to the crash, traffic was the best it had ever been in the 3+ year history of the site. As you might expect, since the crash traffic has gone gradually down and is now about 15% off pre-crash numbers. I understand that when a site crashes, it disrupts the crawling process and can disrupt traffic (in my case rich snippets were thrown off for days) but would love to hear experiences any of you have had in similar situations. How much did traffic drop after a crash? When did it recover? Other thoughts? Thanks, John
Reporting & Analytics | | JSOC0 -
What's the best enterprise analytic solution for a website with 100+ Million Visits/Month
Hi Guys, I'm looking for an enterprise solution for my companies website that currently gets 100+ Million visits a month? We use the free version of Google Analytic but the sampling levels we get are just too small. We have the budget to get something substantial -- the question is what solution should we go with? Thanks, Nicolas
Reporting & Analytics | | Nicolas_Seattle0 -
Search Traffic Drops Before It Improves?
I'm working on a site with tons of great, useful content....the owners of the site implemented a new site layout and design (complete overhaul) and they were lacking basics such as meta descriptions, 301 redirects, and, shockingly, they had the same Title tag for every single page on a site with thousands of unique how-to articles. Unsurprisingly their traffic dropped by about 300%. They generate most of their traffic from people learning how to build stairs, how to install crown molding, and other related matters. Beginning last Thursday I've been performing basic on-site SEO, things like having unique titles for each page and similar tasks. The week from Thursday when I began until yesterday (Wednesday), Google traffic dropped -29.73% - 17,715 vs 25,210 I believe this is a normal part of the "Google Shuffle" -- does anyone have a Matt Cutts link or similar proof that this is a normal part of the process?
Reporting & Analytics | | wattssw0