Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz crawler is not able to crawl my website
-
Hi, i need help regarding Moz Can't Crawl Your Site i also share screenshot that Moz was unable to crawl your site on Mar 26, 2022. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
my robts.txt also ok i checked it
Here is my website https://whiskcreative.com.au
just check it please as soon as possibe -
@jasontorney Hi, I had the same problem after moving several of my websites to a Virtual Private Server that had enhanced security features.
One of these features was specifically to stop the Moz bot from crawling websites, and the hosting engineers advised they had done this because it was particularly aggressive in nature.
With my VPS control panel I have found the switch that allows me to disable bot blocking, and I occasionally do this if I'm grading a page with Moz, but advice from hosting support was to otherwise leave it active to protect the websites from attached (which means I don't get feedback from Moz crawls).
If you check with your hosting company you may find that they have a similar bot blocker configured for security purposes.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved The Moz.com bot is overloading my server
0 -
520 Error from crawl report with Cloudflare
I am getting a lot of 520 Server Error in crawl reports. I see this is related to Cloudflare. We know 520 is Cloudflare so maybe the Moz team can change this from "unknown" to "Cloudflare 520". Perhaps the Moz team can update the "how to fix" section in the reporting, if they have some possible suggestions on how to avoid seeing these in the report of if there is a real issue that needs to be addressed. At this point I don't know. There must be a solution that Moz can provide like a setting in Cloudflare that will permit the Rogerbot if Cloudflare is blocking it because it does not like its behavior or something. It could be that Rogerbot is crawling my site on a bad day or at a time when we were deploying a massive site change. If I know when my site will be down can I pause Rogerbot? I found this https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/
Technical SEO | | awilliams_kingston0 -
Website ranking declined after connecting to CDN
Hi! We are trying to rank https://windowmart.ca for various local search terms. Our head office is in Edmonton where we try to rank https://windowmart.ca/edmonton-windows-doors/ for such terms as "windows Edmonton", "replacement windows Edmonton", "windows and doors Edmonton" as well as others. The website was the leader in its niche for around 2 years. Then we've got some server related issues, moved to a new server and connected CDN Nitropack that really improved our google speed test results. Recently we noticed that our rankings started to drop. Do you know if Nitropack can negatively effect local SEO rankings? Thank you!
Technical SEO | | vaskrupp0 -
Any crawl issues with TLS 1.3?
Not a techie here...maybe this is to be expected, but ever since one of my client sites has switched to TLS 1.3, I've had a couple of crawl issues and other hiccups. First, I noticed that I can't use HTTPSTATUS.io any more...it renders an error message for URLs on the site in question. I wrote to their support desk and they said they haven't updated to 1.3 yet. Bummer, because I loved httpstatus.io's functionality, esp. getting bulk reports. Also, my Moz campaign crawls were failing. We are setting up a robots.txt directive to allow rogerbot (and the other bot), and will see if that works. These fails are consistent with the date we switched to 1.3, and some testing confirmed it. Anyone else seeing these types of issues, and can suggest any workarounds, solves, hacks to make my life easier? (including an alternative to httpstatus.io...I have and use screaming frog...not as slick, I'm afraid!) Do you think there was a configuration error with the client's TLS 1.3 upgrade, or maybe they're using a problematic/older version of 1.3?? Thanks -
Technical SEO | | TimDickey0 -
How preproduction website is getting indexed in Google.
Hi team, Can anybody please help me to find how my preproduction website and urls are getting indexed in Google.
Technical SEO | | nlogix0 -
403 forbidden error website
Hi Mozzers, I got a question about new website from a new costumer http://www.eindexamensite.nl/. There is a 403 forbidden error on it, and I can't find what the problem is. I have checked on: http://gsitecrawler.com/tools/Server-Status.aspx
Technical SEO | | MaartenvandenBos
result:
URL=http://www.eindexamensite.nl/ **Result code: 403 (Forbidden / Forbidden)** When I delete the .htaccess from the server there is a 200 OK :-). So it is in the .htaccess. .htaccess code: ErrorDocument 404 /error.html RewriteEngine On
RewriteRule ^home$ / [L]
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.$ - [L]
RewriteRule ^uploads/.$ - [L]
RewriteRule ^fileadmin/.$ - [L]
RewriteRule ^typo3conf/.$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php Start rewrites for Static file caching RewriteRule ^(typo3|typo3temp|typo3conf|t3lib|tslib|fileadmin|uploads|screens|showpic.php)/ - [L]
RewriteRule ^home$ / [L] Don't pull *.xml, *.css etc. from the cache RewriteCond %{REQUEST_FILENAME} !^..xml$
RewriteCond %{REQUEST_FILENAME} !^..css$
RewriteCond %{REQUEST_FILENAME} !^.*.php$ Check for Ctrl Shift reload RewriteCond %{HTTP:Pragma} !no-cache
RewriteCond %{HTTP:Cache-Control} !no-cache NO backend user is logged in. RewriteCond %{HTTP_COOKIE} !be_typo_user [NC] NO frontend user is logged in. RewriteCond %{HTTP_COOKIE} !nc_staticfilecache [NC] We only redirect GET requests RewriteCond %{REQUEST_METHOD} GET We only redirect URI's without query strings RewriteCond %{QUERY_STRING} ^$ We only redirect if a cache file actually exists RewriteCond %{DOCUMENT_ROOT}/typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html -f
RewriteRule .* typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html [L] End static file caching DirectoryIndex index.html CMS is typo3. any ideas? Thanks!
Maarten0 -
How to search HTML source for an entire website
Is there a way for me to do a "view source" for an entire website without having to right-click every page and select "view source" for each of them?
Technical SEO | | SmartWebPros0 -
Does using parentheses affect the crawlers?
Quick question: if you using a parantheses around a keyword, do search bots still recognize the keyword? Fox ex: Welcome to a website about the National Basketball Association (NBA). Will the bots recognize that I'm trying to optimize to NBA and not (NBA)? Is this different for tags vs. actual body copy?
Technical SEO | | BPIAnalytics2