Two Brands One Site (Duplicate Content Issues)
-
Say your client has a national product, that's known by different brand names in different parts of the country.
Unilever owns a mayonnaise sold East of the Rockies as "Hellmanns" and West of the Rockies as "Best Foods". It's marketed the same way, same slogan, graphics, etc... only the logo/brand is different.
The websites are near identical with different logos, especially the interior pages. The Hellmanns version of the site has earned slightly more domain authority. Here is an example recipe page for some "WALDORF SALAD WRAPS by Bobby Flay Recipe"
http://www.bestfoods.com/recipe_detail.aspx?RecipeID=12497&version=1
http://www.hellmanns.us/recipe_detail.aspx?RecipeID=12497&version=1
Both recipie pages are identical except for one logo. Neither pages ranks very well, neither has earned any backlinks, etc... Oddly the bestfood version does rank better (even though everything is the same, same backlinks, and hellmanns.us having more authority).
If you were advising the client, what would you do. You would ideally like the Hellmann version to rank well for East Coast searches, and the Best Foods version for West Coast searches.
So do you:
- Keep both versions with duplicate content, and focus on earning location relevant links. I.E. Earn Yelp reviews from east coast users for Hellmanns and West Coast users for Best foods?
- Cross Domain Canonical to give more of the link juice to only one brand so that only one of the pages ranks well for non-branded keywords? (but both sites would still rank for their branded keyworkds).
- No Index one of the brands so that only one version gets in the index and ranks at all. The other brand wouldn't even rank for it's branded keywords.
Assume it's not practical to create unique content for each brand (the obvious answer).
Note: I don't work for Unilver, but I have a client in a similar position. I lean towards #2, but the social media firm on the account wants to do #1. (obviously some functionally based bias in both our opinions, but we both just want to do what will work best for client).
Any thoughts?
-
it is like selling ice to eskimos in terms of convincing the brand managers who are convienced that they have too much equity in their existing brands to dillute/consolidate
I understand your situation as I have been there myself on more then one occasion. Having worked with eskimos I have learned they like money, so perhaps speak to them in financial terms. I would request a meeting with those who have the authority and ability to make a change and share the following ideas:
-
combining the two brands into one would be a significant cost savings. Product labels, designs, two websites, all aspects of branding from commercials, ads, promotional material, etc. can be condensed into one yielding savings.
-
sales can be increased. Why does a mayo company maintain a website? They probably aren't selling their product online so they recognize supporting their customer based with recipes and other information is helpful. By combining their sites their rankings in SERPs should noticeably improve. Rather then having the #5 and #7 results perhaps they could be closer to #1.
-
as Sha suggested, they can wrap a promotion around the name change. Engage your customer base in a tweet-fest and otherwise ask them for input. Ask your customers to vote for their favorite brand name.
-
if they established a single brand name their advertising dollars should work more effectively. Creating a single commercial/ad that runs nationwide is going to be more effective then splitting the country up. From personal experience I had never heard of "Best Foods" until I moved to California. When I watch tv and see a "Best Foods" ad because I am seeing a West Coast feed, the "Best Foods" ad is wasted on me. With a single brand, it would be more effective.
Almost every piece of logic involved indicates a brand merger. The only legitimate concern is how to handle the transition, and that is a management/marketing decision. A label can be produced with both the Hellman's and Best Food's logo on it then after ?a year one logo can be dropped.
We live in a time where we have seen industry giants well known throughout the country fail and close their doors forever. In most cases, these companies developed a successful strategy but failed to adjust. New businesses who weren't held down by past thinking flew past the old companies. It's up to your client whether that analogy applies to their situation.
As an SEO, your role isn't to force them into making a change they don't want to make. Instead I would recommend educating the client on the benefits of making the change, and ensuring they are aware of the negative issues and costs of not following your advice. If the client understands and makes the decision, you've done your part and can move on to other tactics to improve their SEO.
-
-
While I like Ryan and Sha's approach, it is like selling ice to eskamo's in terms of convincing the brand managers who are convienced that they have too much equity in their existing brands to dillute/consolidate.
When a browser does a branded keyword search, the brand managers aren't going to want a "http://story_of_Best_Foods_and_Hellmanns.com" url to be the top hit. They are going to want the branded URL that already has mindshare with the consumer. And of course if you do a search on Hellmanns Recipeis and get a hit like "http://hellmanns.com/recipie/bobbyflay.html" it's going to have much higher click through than "http://mayonnaise.com/recipie/bobbyfly.html" would get. The branded keyword in the URL just imply's relavance.
-
Another company in a similar situation (and maybe this is the company in question) is Dreyer's/Edy's. In case it's not your company, you can look and see if you can gain any insights into how they do their social media. Their websites look to be identical in code, and I don't see any canonical tags. I haven't examined how they have done their social media, but it's a thought of another place to look.
Thanks for your great answers Ryan and Sha!
-
I would agree with Ryan's approach and take it a step further ... in this case the company is missing out by just trying to be different things to different people!
I see some great opportunities to create new content that can interest and engage people, not to mention help retain customers they are in danger of losing because of a simple geographic relocation.
Some suggestions:
- Tell the Story
Create a page that cleverly explains how your product came to have two identities. Did it assume another as part of some global mayonnaise espionage effort....? or was it the result of a company merger? Make it interesting. write it as an example for other companies, create a "dueling logos" video presentation ...the list goes on.
- Create answer pages designed to help out the people who are missing their favorite product because they don't know it is there.
-
The "can't find Hellmanns" page
-
The "where to buy bestfoods mayo" page etc
There are lots of ways you can turn the potential disadvantage into a marketing advantage and all the while creating new content which could provide good opportunities for links and traffic.
BTW - Great to hear that you are all working together to get the best result for your client.
-
I was born and raised in Florida where most people used Hellmann's mayo. When I moved to California I couldn't understand why no one carried Hellmenn's mayo, then I noticed the Best Food's product had the same logo. I read the container and it said "known as Hellmenn's east of the Rockies".
I would recommend the same idea for the site. Present one site which shows either a rotating logo or other means to inform visitors it is the identical site but known as Hellman's in half the country, and Best Foods in the other half. This would allow your client to consolidate their DA which would benefit overall ranking. Additionally it is easier and cheaper to maintain one website instead of several. I noticed there are 4 separate sites: bestfoods.us, bestfoods.com, hellmanns.us and hellmanns.com. All sites have the same IP.
The BestFoods site ranking better for the given search is not really odd. The Hellmann's site has a page ranked at #7 and #19 for the given term, so it's strength is divided in the results.
There are odd anomolies such as neither page has a page title other then the site name. Google decided to help the BestFoods page by giving it's page a title of "Waldorf Salad Wraps - Best Foods". The difference of a clear page title is definitely helpful in rankings. It's odd the identical page from the other site wasn't helped with a page title in a similar manner.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicating content from manufacturer for client site and using canonical reference.
We manage content for many clients in the same industry, and many of them wish to keep their customers on their individualized websites (understandably). In order to do this, we have duplicated content in part from the manufacturers' pages for several "models" on the client's sites. We have put in a Canonical reference at the start of the content directing back to the manufacturer's page where we duplicated some of the content. We have only done a handful of pages while we figure out the canonical reference potential issue. So, my questions are: Is this necessary? Does this hurt, help or not do anything SEO-wise for our ranking of the site? Thanks!
Intermediate & Advanced SEO | | moz1admin1 -
Transferring Domain and redirecting old site to new site and Having Issues - Please help
I have just completed a site redesign under a different domain and new wordpress woo commerce platform. The typical protocol is to just submit all the redirects via the .htaccess file on the current site and thereby tell google the new home of all your current pages on the new site so you maintain your link juice. This problem is my current site is hosted with network solutions and they do not allow access to the .htaccess file and there is no way to redirect the pages they say other than a script they can employ to push all pages of the old site to the new home page of the new site. This is of course bad for seo so not a solution. They did mention they could also write a script for the home page to redirect just it to the new home page then place a script of every individual page redirecting each of those. Does this sound like something plausible? Noone at network solutions has really been able to give me a straight answer. That being said i have discussed with a few developers and they mentioned a workaround process to avoid the above: “The only thing I can think of is.. point both domains (www.islesurfboards.com & www.islesurfandsup.com) to the new store, and 301 there? If you kept WooCommerce, Wordpress has plugins to 301 pages. So maybe use A record or CName for the old URL to the new URL/IP, then use htaccess to redirect the old domain to the new domain, then when that comes through to the new store, setup 301's there for pages? Example ... http://www.islesurfboards.com points to http://www.islesurfandsup.com ... then when the site sees http://www.islesurfboards.com, htaccess 301's to http://www.islesurfandsup.com.. then wordpress uses 301 plugin for the pages? Not 100% sure if this is the best way... but might work." Can anyone confirm this process will work or suggest anything else to redirect my current site on network solutions to my new site withe new domain and maintain the redirects and seo power. My domain www.islesurfboards.com has been around for 10 years so dont just want to flush the link juice down the toilet and want to redirect everything correctly.
Intermediate & Advanced SEO | | isle_surf0 -
Consolidate Local sites to one larger site
I am a partner in a real estate company that operates in 10 different markets across the country. Each of these markets has it's own individual domain. My question is should we consolidate each of these markets into one domain that services all markets? What would we possibly gain or lose from an organic traffic standpoint? In some of our more established markets (Indianapolis, Las Vegas, Tampa, Orlando and Charlotte) our organic traffic accounts for 50-60% of our total traffic. In some of our newer markets (Denver, Phoenix, San Diego) it accounts for less than 15%. We do operate under two different brand names. EasyStreet Realty and Highgarden Real Estate. EasyStreet has been around since 2000 with most of our Highgarden sites only up for 6-24 months. Another question is we are considering converting all EasyStreet divisions to Highgarden. I am a little reluctant to do so, since most of our organic traffic is coming from our EasyStreet sites. Thoughts? You can find links to all our sites at www.easystreetrealty.com or www.highgarden.com Thank you in advance for your insight.
Intermediate & Advanced SEO | | EasyStreet0 -
Duplicate content within sections of a page but not full page duplicate content
Hi, I am working on a website redesign and the client offers several services and within those services some elements of the services crossover with one another. For example, they offer a service called Modelling and when you click onto that page several elements that build up that service are featured, so in this case 'mentoring'. Now mentoring is common to other services therefore will feature on other service pages. The page will feature a mixture of unique content to that service and small sections of duplicate content and I'm not sure how to treat this. One thing we have come up with is take the user through to a unique page to host all the content however some features do not warrant a page being created for this. Another idea is to have the feature pop up with inline content. Any thoughts/experience on this would be much appreciated.
Intermediate & Advanced SEO | | J_Sinclair0 -
Merging Sites: Will redirecting the old homepage to an internal page on the new site cause issues?
I've ended up with two sites which have similar content (but not duplicate) and target similar keywords, rather than trying to maintain two sites I would like to merge the sites together. The old site is more of a traditional niche site and targets a particular set of keywords on its homepage, the new site is more of an authority site with a magazine type homepage and targets the same set of keywords from an internal page. My question is: Should I redirect the old site's homepage to the relevant internal page on the new website...
Intermediate & Advanced SEO | | lara_dar
...or should I redirect the old site's homepage to the new site's homepage? (the old site's homepage backlinks are a mixture of partial match keyword anchor text, naked URLs and branded anchor text) I am in two minds (a & b!) (a) Redirecting to the internal page would be great for ranking as there are some decent backlinks and the content is similar (b) But usually when you do a 301 redirect the homepage usually directs to the new homepage and some of the old site's links are related to the domain rather than the keyword (e.g. http://www.site.com) and some people will be looking for the site's homepage. What do you think? Your help is much appreciated (and hope this makes sense...!)0 -
International SEO - cannibalisation and duplicate content
Hello all, I look after (in house) 3 domains for one niche travel business across three TLDs: .com .com.au and co.uk and a fourth domain on a co.nz TLD which was recently removed from Googles index. Symptoms: For the past 12 months we have been experiencing canibalisation in the SERPs (namely .com.au being rendered in .com) and Panda related ranking devaluations between our .com site and com.au site. Around 12 months ago the .com TLD was hit hard (80% drop in target KWs) by Panda (probably) and we began to action the below changes. Around 6 weeks ago our .com TLD saw big overnight increases in rankings (to date a 70% averaged increase). However, almost to the same percentage we saw in the .com TLD we suffered significant drops in our .com.au rankings. Basically Google seemed to switch its attention from .com TLD to the .com.au TLD. Note: Each TLD is over 6 years old, we've never proactively gone after links (Penguin) and have always aimed for quality in an often spammy industry. **Have done: ** Adding HREF LANG markup to all pages on all domain Each TLD uses local vernacular e.g for the .com site is American Each TLD has pricing in the regional currency Each TLD has details of the respective local offices, the copy references the lacation, we have significant press coverage in each country like The Guardian for our .co.uk site and Sydney Morning Herlad for our Australia site Targeting each site to its respective market in WMT Each TLDs core-pages (within 3 clicks of the primary nav) are 100% unique We're continuing to re-write and publish unique content to each TLD on a weekly basis As the .co.nz site drove such little traffic re-wrting we added no-idex and the TLD has almost compelte dissapread (16% of pages remain) from the SERPs. XML sitemaps Google + profile for each TLD **Have not done: ** Hosted each TLD on a local server Around 600 pages per TLD are duplicated across all TLDs (roughly 50% of all content). These are way down the IA but still duplicated. Images/video sources from local servers Added address and contact details using SCHEMA markup Any help, advice or just validation on this subject would be appreciated! Kian
Intermediate & Advanced SEO | | team_tic1 -
Adding a huge new product range to eCommerce site and worried about Duplicate Content
Hey all, We currently run a large eCommerce site that has around 5000 pages of content and ranks quite strongly for a lot of key search terms. We have just recently finalised a business agreement to incorporate a new product line that compliments our existing catalogue, but I am concerned about dumping this huge amount of content (that is sourced via an API) onto our site and the effect it might have dragging us down for our existing type of product. In regards to the best way to handle it, we are looking at a few ideas and wondered what SEOMoz thought was the best. Some approaches we are tossing around include: making each page point to the original API the data comes from as the canonical source (not ideal as I don't want to pass link juice from our site to theirs) adding "noindex" to all the new pages so Google simply ignores them and hoping we get side sales onto our existing product instead of trying to rank as the new range is highly competitive (again not ideal as we would like to get whatever organic traffic we can) manually rewriting each and every new product page's descriptions, tags etc. (a huge undertaking in terms of working hours given it will be around 4,400 new items added to our catalogue). Currently the industry standard seems to just be to pull the text from the API and leave it, but doing exact text searches shows that there are literally hundreds of other sites using the exact same duplicate content... I would like to persuade higher management to invest the time into rewriting each individual page but it would be a huge task and be difficult to maintain as changes continually happen. Sorry for the wordy post but this is a big decision that potentially has drastic effects on our business as the vast majority of it is conducted online. Thanks in advance for any helpful replies!
Intermediate & Advanced SEO | | ExperienceOz0 -
Should I do something about this duplicate content? If so, what?
On our real estate site we have our office listings displayed. The listings are generated from a scraping script that I wrote. As such, all of our listings have the exact same description snippet as every other agent in our office. The rest of the page consists of site-wide sidebars and a contact form. The title of the page is the address of the house and so is the H1 tag. Manually changing the descriptions is not an option. Do you think it would help to have some randomly generated stuff on the page such as "similar listings"? Any other ideas? Thanks!
Intermediate & Advanced SEO | | MarieHaynes0