Google Places: "this place is permanently closed" what next?
-
All,
I'm working on a duplicate Google places listing issue. One of the listings is accurate, verified and has been reviewed by quite a few customers. However, we have a problem with an old address that still shows up in Google maps and seems to be the cause of poor performance for the accurate listing. The old address listing was deleted but may not have been removed using best practices based on what I've been able to read here at SEO Moz.
The old address listing has been flagged by Google with a notation: “this place is permanently closed.” My question is what happens next? Do listings that have been flagged as permanently closed eventually drop out of the search results Or do I need to take additional action?
It appears that once a listing has been flagged as permanently close you can no longer report a problem so that route seems to be unavailable.
-
You are very welcome, John!
-
Thanks for the great answer Miriam!
-
Hi John,
Thanks for coming to Q&A to ask your question. In my personal experience, I have seen listings marked as 'personally closed' eventually drop out of the index if no further changes are made to them, but as to how long this takes, I can't give you a firm answer. Mike Blumenthal's in depth post on this topic comes to the same conclusion regarding unknown length of time, and you might like to read it:
The alternate route to sitting around waiting to see when this would happen would be to reclaim the business back into the client's account and then follow the steps for reporting the problem of the business having moved and having another, authoritative Place Page.
At the beginning of 2011, I wrote a post about experimenting with reporting a closed business:
http://www.solaswebdesign.net/wordpress/?p=926
4 weeks later I heard from Google and wrote about their marking the business as closed and emailing me
http://www.solaswebdesign.net/wordpress/?p=958
At that point, I could still find the flagged-as-closed business in the index. Your question here prompted me to go and see if this was still the case. I discovered that the shop I reported as closed now appears to have disappeared from the organic and Places results, a year later. Wish I could tell you exactly when this happened, but I didn't keep following up on this. At any rate, it did happen eventually.
Hope this helps, John!
Miriam
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local SEO: Google Places and Google+
Hello, I'm a little confused by Google+ for business. I set up a Google Places page in 2010 and recently changed my address to incorporate my suite number and to spell out "Street" instead of abbreviating. I'm planning on carefully changing all citations to match. Next I started a Google+ page for my business. But I couldn't fill out the address and ended up requesting a postcard for verification to continue. The postcard was sent to the right address but no suite number. I'll still get the postcard, but I can't finish my page yet. Also, I don't know if I have to re-verify my Places page with the slight changes. Am I on the right track?
Image & Video Optimization | | BobGW0 -
Google Review requirements
I'm considering asking some of our clients to leave a Google review on places page. Currently we've focused more on LinkedIn recommendations but this has not impact on local search results. So my questions is what do our clients require to leave a Google review? Do they need a Google + profile? Do they need a Google + business page? Or would a personal gmail account suffice? Appreciate any feedback you have!
Image & Video Optimization | | Nick_Johansson0 -
Google Places: "We currently do not support the location"
Does anybody know what is going on with this message? Instead of our Google Places page, we get the above message. 😞 To be mentioned that Google representatives called our business to verify this listing 2 times this week... Anybody got the same problem? Thanks!
Image & Video Optimization | | echo10 -
Url in Google Places bulk upload
Hi, I'm preparing a bulk upload for Google Places and have a question about the url of every individual place. The website is structured this was: www.website.com/entrepreneur-X
Image & Video Optimization | | nvs.nim
www.website.com/entrepreneur-Y
... But you can reach every individual entrepreneur like this as well: www.entrepreneur-x.com
www.entrepreneur-y.com
...these URL's redirect to the pages listed above and they use the e-mail address info@entrepreneur-y.com Should I use www.website.com/entrepreneur-X or www.entrepreneur-x.com in the bulk upload? I think it's best using www.website.com/entrepreneur-x because the other url is a redirect. What do you guys think??1 -
Google Local Result - wrong decription
A client's description in their Google Places result is incorrect. It looks as though it may have been cached several months ago with incorrect data. Note: By description I am referring to the text that appears directly under the URL and directly above the "places page" link on a results page, not the local listing "description". Any suggestions as to how this can be fixed? All the information on their local page is correct. The website's meta-description is correct. The organic results listing has the correct description. Any tips would be awesome. Thanks,
Image & Video Optimization | | OptioPublishing
Jason0 -
Question Regarding Multiple Google Places Pages
Hello, One of my clients has about 20 different google places pages at locations that are not real. The previous SEO company thought that would help with local search. My problem is that several great reviews have been written on each page by real customers. I want to close the places pages for locations that don't exist, but I don't want to lose the reviews. Is anyone aware of a solution for this? I have searched Google's forums and have not found anything.
Image & Video Optimization | | Bjolley0 -
Anyone else had this problem - Google Places?
I have putting to use some great advice I have gotten on here for my Google Places page. I just noticed, however, that my page isn't showing almost all of the information that I have submitted directly in Google Places. http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1416&bih=744&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899&ei=uykmTpDtPIfGsAPD75jmCA&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CB4Q4gkwAA Description not showing Reviews from 3rd party sites not updating Details are only from Dex Knows - NONE I have written within Google Places are showing up More About This Place section has not been updated since I took over the page 3 months ago (still showing old URL for our website as a citation and not our new one) What is going on? Any ideas? -Brant
Image & Video Optimization | | PMC-3120870 -
Placing video testimonials on website vs. YouTube
We have produced a number of video guest testimonials. Any SEO considerations or other hosting it on our website (what software to use?) vs. YouTube (and just embedding it on the webpage)? Are there certain situation or circumstances when YouTube is not the best choice for placing video on a website? Thanks.
Image & Video Optimization | | ahw0