Open Site Exporer Social Media Data Accuracy. Anyone notice this?
-
On my homepage http://www.shipoverseas.com, I have 142 FB Likes, 9 Tweets, 3 +1s. In OSE it shows, FB Likes 86, Tweets 4, and 3 +1s.
Does anyone know why there is a discrepancy? I am using AddThis.
-
Hi, one Q in regards to this - over what timeframe are the stats pulled in for? Is it in total or for that day/week?
-
PPPFFfffff! What? So my FB "Likes" = Regular Likes, Shares, & Comments. Okay, this is making more sense. Those numbers are a little closer.
On my home page, I have 145 "Likes" (FB defined "likes"). OSE shows 51 Shares + 81 Likes = 140. I know for sure I have than 5 comments though. But it's fine. I'm not counting comments. Besides, I have Facebook Comments as well as my Wall comments.
Hmmm, looks like someone fixed my FB re-authorization problem. hehe
THANKS JENN! Keep Rockin it!
-
Hi Francisco,
Ok first, you should send an email to help at seomoz.org about the reauthorization problem. That shouldn't be happening and the Help team can help you out with that.
As for how the social numbers are calculated, here is a response from the engineering team:
"For the social metrics in OSE, first - they're not part of our Linkscape index. We compile those metrics from different APIs. The Twitter metrics are coming from Tweetmeme and they are page specific - not domain specific. So it's not how many people have tweeted his domain - it's how many times someone has tweeted that exact URL.
Facebook is a bit more confusing. The metric in OSE breaks out FB Likes and FB shares - however, on Facebook, when you see the number of Likes, that is a metric that combines shares, likes, and comments. It is confusing when we use Likes, because in OSE we are strictly counting Likes (like someone_liked_ it) which is not the same definition of Like on actual Facebook."It sounds like we're looking into fixing the way FB numbers work though, but it's a lower priority.I hope this helps!Jen -
No problem! I have an email out and will get back to you soon. Thanks for asking the question!
-
That Social Tab gives me problems when I try to "Add the Facebook Page". I am reauthorizing it now for the 5th time. I just checked OSE and my FB Likes increased by one. So it's basically the same thing. Thanks Jenn for checking into this for me as well as for all Mozzers.
-
Hi Francisco!
I've noticed also on my personal site that the numbers aren't quite accurate. I'll ask the dev team and find out how those numbers are calculated. But you might want to try getting those numbers from the Social tab in campaigns now instead? I'll let you know when I hear back!
Thanks,
Jen
-
Linkscape updates tomorrow. Perhaps the the social statistics will update then too.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why can't anyone check in on my Facebook Page?
Once upon a time, we were able to check in at our office on Facebook. Then, one day, we just...couldn't. I didn't (at least intentionally) change any settings on the page. I can't seem to even find a setting for this. What happened, and how do I fix it? Thank you so much in advance. (Edited to include the Facebook URL) https://www.facebook.com/LegacyTravel
Social Media | | cathibanks0 -
Did anyone's +1s disappear?
I recently noticed that all the plus ones on our company Google+ page disappeared. Now there's only Followers and Views. Does anyone know what happens to the plus ones?
Social Media | | TMI.com0 -
Do having social sharing icons such as Twitter and Pinterest slow down site speed?
We are debating a redesign of a travel site and wondering whether having social sharing buttons including Pinterest and Facebook above each image would slow down site speed and therefore have a negative impact on our rankings. We are deciding between having the icons above each image or just in the side bar of all pages. Many thanks, Penny
Social Media | | Pday0 -
Remove Social Side Bar?
We recently had a site-redesign and since have lost traffic. We’re currently trying to clean up our code and improve site speed (which we know has become a very big problem). One of the things we tested was removing the social side bar. With that gone, our page speed, file size and requests to the page all improved greatly. And other than the homepage, we don’t see a lot of action on the social side bar with our internal category and subcategory pages. With side bar: http://www.motivators.com/ Without: http://www.motivators.com/Trade-Show-Giveaways.html We resubmitted the Trade Show Giveaways page to Google Webaster Tools yesterday and saw a 22-spot jump in ranking by this morning! Given the circumstances, would it be unwise for us to remove that social side bar? Would it hurt us to lose those signals in the long run despite the overnight jump? Which is the lesser of two evils?
Social Media | | Motivators0 -
Looking for A Social media sentiment tracking solution
Greetings from OS grid reference SE404481 🙂 I really like the graph on slide 16 of this presentation:http://www.slideshare.net/stevelatham/social-media-strategy-spur-interactive I would like to replicate this but I would like to know if any SEOMOZ member could recommend a tool that can monistor sentiments eg positive & negative commments about a brand across different social media platforms. I also wonder how these packages measure negativity, do they just scan word negative words? Thanks in advance, David
Social Media | | Nightwing0 -
Anyone use the new "Social Settings" in Google Analytics?
In the past couple of months, Google rolled out a tab called "Social Settings" in the Admin area (see image). It's an optional setting, and Google is rather vague about what it does. GA already tracks social in "Traffic Sources," so what is the advantage of using Social Settings? If you've used these new settings, what have your experiences been? Were the settings helpful? Did they completely screw up your analytics? Thanks, Benjamin Ri5bY Ri5bY.jpg
Social Media | | 1000Bulbs1 -
Does anyone see any merchantcircle backlinks showing up in OSE reports for themselves or their clients?
Just got around to looking for a client's link on merchantcircle and didn't see it, so I looked for some other client's links from there and they don't show up either. Am I the last one to notice this?
Social Media | | Chris.Menke0