A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
301 Re-direct help
Hello Mozzers, I have a technical question that perhaps someone has experience with and can help with. I currently have 2 e-commerce websites: SITE-A.COM (original site) & SITE-B.COM (new site) SITE-B.COM is the newer site that has a lot of new products and new features and great content and is very user friendly. We are thinking about funneling all of our visitors and traffic to SITE-B.com since it is the better experience for the users ... the question is this: If we want to 301 redirect all traffic from Site-A.com to Site-B.com ... where do we initiate those redirect requests? Would it be on the server for Site-A.com? If so, would i have to keep that server up and running forever if i don't want to lose the re-directs? Also, how do i do this properly without violating Google's guidelines? Any help is appreciated. Thanks
Technical SEO | | Prime850 -
Inspection of the website is required.
Hello, Recently We have a taken a project " http://customerconnect-services.com/ " and are responsible for the Digital Marketing for the website. FYI, we have been following the best On-Page SEO practices ever since we took the project: Performing Keyword Research, Finalizing the Keywords,Using those in the Page-Title, Meta-Descriptions, Heading Tags and of course in the Content as per MOZ suggestions & SEO standards. But, we are unable to rank in first page; which is a serious matter of concern for us. We have also checked whether the Domain / URL has been blacklisted, but it's not (Not even by Google). We are therefore unable to figure out what is going wrong even after following so many best practices to get the keywords a good ranking (1st & 2nd page of SERPs). Therefore I would like to request you to provide your expert opinions in this regard by checking what is it that we are not getting right. The website url is http://customerconnect-services.com/. As this is a high-priority issue for us & the client is a prestigious one of course, please help. Looking forward to hearing from you at the earliest. Thanks & Regards,
Technical SEO | | Harini.M
Harini0 -
Google how deal with licensed content when this placed on vendor & client's website too. Will Google penalize the client's site for this ?
One of my client bought licensed content from top vendor of Health Industry. This same content is on the vendor's website & my client's site also but on my site there is a link back to vendor is placed which clearly tells to anyone that this is a licensed content & we bought from this vendor. My client bought paid top quality content for best source of industry but at this same this is placed on vendor's website also. Will Google penalize my client's website for this ? Niche is HEALTH
Technical SEO | | sourabhrana1 -
Will updating part of my site help a static web page
Hi, what i am trying to find out is, i have a page on my site http://www.clairehegarty.co.uk/virtual-gastric-band-with-hypnotherapy and i would like to know, once i have got the page to the way i want it, the page will not change, so i would like to know if i update my site and add pages and articles, will the updates help this page with google rankings, or do i have to keep updating this page if i want it to rank high with google. i have seen pages that have never changed but they continue to rank high with google and i would like to know their secret
Technical SEO | | ClaireH-1848860 -
Index quickly a website? (Google,Bing..)
Hi, I would like to know what are the best practices in 2012 to index our website in less than 24 hours? (or less..) Thanks for your answer 😄
Technical SEO | | Probikeshop0 -
Help With Analytics Data
Hello, I'm seeing the following Analytics data for some of my keywords: Multiple Visits Pages/Visit: 1 Avg Visit Duration: 00:00 % New Visits: 100% Bounce Rate: 100% The data is the same on all "affected keywords". What is going on and how do I fix it? Thanks for the help!
Technical SEO | | AWCthreads0 -
Help internet archive
Hi can anyone help me. I am trying to track information from sites. I am at the moment got solicitiors involved ref trade mark of a name and we are trying to prove that this name was being used before the trade mark application. A company has gone ahead with a trade mark in full knowledge that this is a common name and we have been told if we can prove that the name was being used before it was registered then we can knock out the trade mark. We have been told there is an internet archive but i cannot find one, can anyone please let me know how i can look at sites from before 2010 and see about if they were using this word to help our case.
Technical SEO | | ClaireH-1848860