A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Images on Website for SEO
Good Morning, We have a magento website with hundreds of different products that have slight size variations. The image for each of these products looks the same (the only difference between the products is some of the dimensions) .... Would you recommend using the same image for each of these products and just use a generic file name that describes the overall product or would you give each product its own image with it's specific product name as the file name? Should I use 1 image for 500 different sku's or should i rename the file the name of each individual sku and load an individual image? The end user will not know the difference since all of the images will appear identical, simply asking from an SEO perspective. Thanks
Technical SEO | | Prime850 -
Website analysis for SEO
Hi, We have been trying to gain ranking for 7 keywords for a year now but have been unsuccessful We are not sure where we are going wrong, if someone could please help us out, we are happy to pay for your time.
Technical SEO | | mframing0 -
Rel Canonical ? please help again!
Hi, I have been looking at the on page section and the grading. And I have noticed on nearly all of my pages an error. No More Than One Canonical URL Tag Moderate fix <dl> <dt>Number of Canonical tags</dt> <dd>2</dd> <dt>Explanation</dt> <dd>The canonical URL tag is meant to be employed only a single time on an individual URL (much like the title element or meta description). To ensure the search engines properly parse the canonical source, employ only a single version of this tag.</dd> <dt>Recommendation</dt> <dd>Remove all but a single canonical URL tag</dd> </dl> <a class="more expanded">Minimize</a> Please how do I make sure these canonicals are working properly, My rankings are getting worst fro long tail and short tail keywords. I am not even ranking for the main keywords "Probate" at all now! Our site is probate, we sell probate, we talk aout probate and now we are out of the top 200??? http://www.finalduties.co.uk Kind Regards Elissa HAyes
Technical SEO | | Chris__Chris0 -
Index quickly a website? (Google,Bing..)
Hi, I would like to know what are the best practices in 2012 to index our website in less than 24 hours? (or less..) Thanks for your answer 😄
Technical SEO | | Probikeshop0 -
Two websites with similar products
I have a website with similar products with different tld . I want to redirect a page for a keyword to another domain by using 301 redirect.Is it okay or google will consider as spam?Please help me out.
Technical SEO | | Alick3000 -
Redirecting website page to another
Hi there one of my old pages on my site is currently ranking for a phrases that I want to rank for on a new page I created. My old page from 1 year ago is ranking for 'Property Management Training' (it's a blog post dating 2011) I have cretaed a new main Page on my site and would like to rank for 'Property Management' as it's more relevant. What is the best suggestion to keep my ranking but have people go to my new page? 301 redirect old page to new page? Thanks,
Technical SEO | | daracreative1 -
New website
Hello, How bad is going to be if I change my Joomla website to Wordpress? I can check the 100 best pages and redirect them to the new url with 301 but my website has 424 pages. If is this needs time, how long does it take to be in the same position? Is Google review my new website quickly? What about if I make my services more specific and the main topic is going to be smaller in pages? (Mpre social services pages vs. less pages about the main webdesign topic) I should change my website to WP but I am afraid because now I am in the 2. 🙂 Thanks! Regards,
Technical SEO | | Netkreativ
Misi0 -
How can i increase my website traffic
Hello, my boss has decide a build website we have more than 12500 products in ourwebsite its mtscellular.com, im new as seo but im confused and need help i want to know how somebody help me to increase my website traffic
Technical SEO | | jimmylora0