Issues with google places.
-
Hey there!
A few weeks ago I made some changes to my client's "google places page". I am facing two issues there which I could not resolve on my own, they are:
- After I made changes and updated the page I could not see any activity on the analytics section whereas before I updated the page there was some metrics visible.
- The client had already claimed his places page before he came to me and entered some information. He just stuffed some keywords in the description section. I made necessary changes to the description based on the best practices for places page and according to Google's guideline for creating a great listing.The problem is the category did not update on the places page that show up in SERPs(it ranks top for four major keywords with geo indicators). However, the changes I made does appear when on the lower left side when I login into my places page.
I don't see any link that will let me edit "description". Am I confusing some other section with category?
I have tried to be as lucid as possible.
I will appreciate any help.
Thanks for your time.
-
You won't see the change right away. Google will take a bit to get it in. From Google:
** Updates to existing listings, including the removal of photos or entire listings can also take up to two weeks. .**
The phone change is causing your problem and you need to request that you get reverified. From google Places:
Note that if you edit your business name, address, or phone number, you'll need to verify again before these changes can go live.
Just go in and reverify and you should get all. If you get the PIN in quickly, you should be up within 24 hours of getting it in.
Good Luck
-
Description is available to change and I do see the change on the bottom right when I login on my places page.(IMAGE2 is what I see). However after I make these changes and press "submit" , I open another tab and open google dot com, search with my target keyword, my place page appears on top for "places near", I click on the "place page" link and go to my, well, place page and I don't see any changes to category there.
What I see is IMAGE1 (red circle just below categories).
I didn't change anything but the phone number, I switched the "phone" and "mobile". And no, I can't retrieve any data at all.
thanks.
-
OK for the description, click on the box where the description is and it will be available to change.
As to data, can you retrieve any at all? Say from the year before?
Did you change anything with location, business name, address, phone, etc?
-
Thanks for the swift response Robert,
Here are larger images, hope you can see them properly.
IMAGE1:http://www.hukamievent.com/images/places page on SERP.jpg
IMAGE2:http://www.hukamievent.com/images/edit places page.jpg
IMAGE3:http://www.hukamievent.com/images/logged in places page.jpg
IMAGE1 shows what I want to change but cannot.
IMAGE2 shows the description category.it doesn't have any field that will let me edit the content in IMAGE1.
IMAGE3 shows google places page dashboard that shows no activity.
Is this as strange to everyone else as it is to me or I am unknowingly ignoring something that's very obvious?
-
Unfortunately, I am having a problem with Imgur and cannot process url for some reason. Here is link to my image.
It appears there is an issue in that you have changed something other than category and description. This has resulted in the need for a new PIN. Because the images you show are snippets it is hard to tell what is up.
In my image from link above, you will notice one business still requires a PIN and has nothing to the right. the others have analytics to the right. IF you are not showing analytics, you likely have a need for a new PIN.
When you made changes did you change the account to you from the business owner? If you make any changes like that, or address, or phone, etc. It will require a new PIN.
Hope this helps, (If you can show larger image of page, we can likely assist).
[
](<a href=)" target="_blank">a> [
](<a href=)" target="_blank">a> [
](<a href=)" target="_blank">a>
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Google Image Search also punish duplicated content?
Does duplicated content have an impact on your Google Image ranking?
Image & Video Optimization | | fduo0 -
Google Places Creation
Hello, I am currently managing 200 clients for which I have to create Google Places. Can I create 200 different places for each client, and manage all them from one Gmail account? If one client doesn't want to continue the contract, can I transfer the managing of the place to another account?
Image & Video Optimization | | cvissi0 -
Is it Possible to submit multiple sites on google places with single phone number? If you then please tell me how?
Is it Possible to submit multiple sites on Google places with single phone number? If you then please tell me how? Because i have multiple site but i have one phone number and i want to add all of my sites in google places. But i don't know how it is possible. Please help me to sort it out this problem. Thanks
Image & Video Optimization | | KLLC0 -
Google Knowledge Graph - change bio image
I have a client who is a well known personality in a particular niche that I've done some general event and design work for, but he hasn't had interest in SEO or social help until this point. He is very displeased by the image that was chosen for his Google Knowledge Graph result when you search his name. The issue isn't due to a poor photo, but rather due to the site it links through to. Google has chosen to use a bio image for his Knowledge Graph result which links to an "anti-" site. This site is opposed to the organization he leads. If you click on the image, it sends you to an image result page backed by an article which is full of misinformation and overall negativity about this individual. The source is also listed under the image on the Knowledge Graph result, a source he doesn't believe deserves any publicity, especially in conjunction with his name. So, what best practices might you suggest should be employed to go about getting Google to choose a replacement image for his Knowledge Base bio? Optimize his own bio page and bio image on his website? Get an image on his Wikipedia page? Create a G+ page with the bio image? Integrate the rel author syntax into his articles pointing back to his bio page? He doesn't want this to become a public matter, so he's against posting the issue to Google's Help Boards or reporting it in a public fashion. I'm not sure what should be the best first steps and top priorities for him and am hoping the SEOmoz team is starting to see some trends with Knowledge Graph. Let me know your thoughts when you can. Thanks so much! iLqNW iLqNW.png
Image & Video Optimization | | windturbines2 -
Google Places in multiple languages
Hi how are you? I work with a big hostel network in South America. When i look for 'hostel (city)', some results from Google Places appear. The profile in Google Places is in english, but i searched it from google.com.ar. Is it possible to have Google Places' profile in several languages? Thanks! Best wishes, Ariel
Image & Video Optimization | | arielbortz0 -
Competition leaving bad reviews on our places page, what to do?
I have flagged the reviews as not useful from multiple IPs. I have attempted reporting the review as well. Google does nothing. It's very obvious that the review(s) are fake. Often all the other reviews of the person's profile are for different cities and all 5 stars for businesses that they are most likely doing SEO work for. Are (blackhat) SEOs using bad reviews as a technique to keep the competition out in your business/market? What did you do about it?
Image & Video Optimization | | adriandg0 -
301 Redirect affects Google Places Listing?
Hi, A client of ours has a Google Places Listing but over the last few days we noticed that two duplicate listings have appeared with exactly the same information as the original listing. Only difference is the domain names. I did some investigation and my client says that a company cold called them recently and sold them two domain names www.bandbinbanbury.co.uk andwww.accommodationinbanbury.co.uk and it seems these two are redirecting to the main site which sits on www.hanwellhouse.com My question is can this cause that the redirected listing now appear instead of the original google places listing? Any help will be appreciated
Image & Video Optimization | | InTouchMarketing560