Why does Google Claimed Local Listing Ranking Drop?
-
I have two local google places listinggs unlaimed. Both listings were ranking in the blended search in 7 pack.
Once I claimed the local listings for the business both listings rankings have dropped. And one has totally vanished from the search rankings.
Is this normal as it appears local places that are not claimed are ranking higher than local places claimed?
-
Hi Arthur,
Unfortunately, no, if you can't receive mail at the old address and are being offered a postcard only option, that won't work for you. Because of this, instead of claiming the incorrect listing, I would recommend that you use the report a problem link at the bottom of the Place Page (if it still exists and is available to you). Since this morning, though, everything is upside down in the whole Google Localsphere. I'm not totally sure what has happened in Australia, but I believe the migration from Places to Plus is global. In case you haven't read about it, here's a good overview from Search Engine Land:
At this point, Google is saying that you can still managed existent listings from the Places Dashboard, so if you do have the ability to report a problem, do so. Let Google know you have a correct listing and point to it and that this other listing is old and the business doesn't exist there.
Today has been the craziest day in Local in recent memory. Lots of changes in the works.
-
Thanks Miriam,
You have been a great help.
the places with the address 22 Market St, South Yarra VIC 3141 only offers to be be verified by postcard, the issue is that is the incorrect address so how do I then get the listing verified and then merged if I cannot receive the verification postcard? Are you aware of another way to obtain verification if you can only use the address?
-
Hi Arthur,
I am seeing 3 listings when I perform your suggested search:
Flawless Flowers 22 Market St, South Yarra VIC 3141(03) 9827 7656 1 review "Best florist in Melbourne, thanks again for your help." - Flawless Flowers Melbourne VIC 30000409 518 822 · flawlessflowers.com.auFlawless Flowers 22/163 Commercial Road, South Yarra VIC 31411300 606 000 · flawlessflowers.comIt sounds as if you are trying to rectify the South Yarra dupes, but you are right, the Melbourne address is incomplete. If you've got all of the details correct in the dashboard, it might be a good idea to go through the troubleshooter process to signal to Google that your information isn't being fully displayed:http://support.google.com/places/?hl=en-US&rd=1However, before you do that, if you've just claimed this listing, you might want to wait a couple of weeks to see if the situation rectifies itself. It's definitely important to clear up the dupe, as Google's total trust in your whole record takes all things into account. You want them to trust that your Melbourne and South Yarra locations are both real.
-
Hi Miriam,
Thanks for your reply
The following are the details, if you go the http://www.google.com.au/maps and search for "flawless flowers"
The listing flawless flowers in Melbourne is the listing that has vanished from the places rankings
There is a duplicate listing for this company at 22 market street (these details are wrong) but this is in a different location. Will merge this listing once verified with the address at 22/163 commercial road
I just noticed that my full address does not show for the melbourne listing but the complete address is completed in the local listings page. The complete address for the shop location is Flinders street station, shop 5 melbourne victoria 3000
This could be the issue?
-
Hi Arthur,
While claiming the listing is an unlikely candidate for causing a drop in rankings, is there a chance that your activity has drawn Google's attention to a situation involving 2 duplicate listings, and, potentially, other problems with your Places record? Why do you have 2 listings? Are they for separate businesses, same business but unique physical location? Could there also be other unclaimed listings out there dragging down your rank (do a search for your business name and phone number in Maps)? Can you provide some more details? Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Drop in Rankings
UPDATE* I temporarily removed the images from the page to check if rankings would come back and they did. So Google made a recent update in the Netherlands where they look at your page for adult content (pictures). For us it was breast augmentations, before and after pics. END Hey Guys, We have a site for plastic surgery in the Netherlands. We ranked on number 2 if someone searched for breast augmentation. But sinds 31 of januari our ranking dropped outside the top 50. I did not get a warning or an other message in Search Console. We have a lot of pictures on the website displaying before and after pictures. So you see breasts. Does anybody know if google rolled out an update where they look at photo's with audult content? We didnt do any linkbuilding or other black hat stuff. Kind regards, Ruud
Intermediate & Advanced SEO | | equipezorgbedrijven0 -
Website dropped out from Google index
Howdy, fellow mozzers. I got approached by my friend - their website is https://www.hauteheadquarters.com She is saying that they dropped from google index over night - and, as you can see if you google their name, website url or even site: , most of the pages are not indexed. Home page is nowhere to be found - that's for sure. I know that they were indexed before. Google webmaster tools don't have any manual actions (at least yet). No sudden changes in content or backlink profile. robots.txt has some weird rule - disallow everything for EtaoSpider. I don't know if google would listen to that - robots checker in GWT says it's all good. Any ideas why that happen? Any ideas what I should check? P.S. Just noticed in GWT there was a huge drop in indexed pages within first week of August. Still no idea why though. P.P.S. Just noticed that there is noindex x-robots-tag in headers... Anyone knows where this can be set?
Intermediate & Advanced SEO | | DmitriiK0 -
Google no longer highlighting keyword times in titles within rankings?
Anyone else seeing this? Or is it a test rather than full rollout?
Intermediate & Advanced SEO | | Net66SEO0 -
Can changing G+ authorship on a well-ranking article drop its search ranking?
We have an article that ranks #1 in Google SERP for the keyword we want it to rank for. We decided to revise the article because although it's performing well, we knew it could be better and more informative for the user. Now that we've revised the content, we're wondering: Should we update the article author (and the G+ authorship markup) to reflect that the revisor authored the content, or keep the original author listed? Can changing G+ authorship on an article impact its search ranking, or is that an issue that's a few Google algorithm updates down the road?
Intermediate & Advanced SEO | | pasware0 -
Google Places listings showing for businesses in different states.
Hi Moz Community I have a client with 4 x active Google Place listings in different locations all within in the same state of Australia (Western Australia) and all with the business name 'Crawford Realty' as per Google place guidelines. When searching for 'Crawford Realty' Google returns listings for real estate agents near a town called Crawford in a state called Queensland which is across the other side of the country. See screenshot: http://screencast.com/t/43p6LdtW Does anyone know why my Western Australian business listings wouldn't be showing when searching in Western Australia and why the listings for a town in Queensland, across the other side of the country would be showing. Thanks in advance, Freddy
Intermediate & Advanced SEO | | Jon_bangonline0 -
Google drop down - keyword gone, why?
Hi guys, i received traffic off a yearly based term, this year for '2013' i noticed it is nowhere near what the yearly term was for the year before. I believe that Google has stopped the yearly term appearing in a drop-down menu from a big volume related term, my question is how do they determine what goes in the drop down menu for related/relevant searches?
Intermediate & Advanced SEO | | pauledwards0 -
Ranking Ranking Factors!
When you look at the keyword analysis, you see the following ranking criteria: - | Page Authority | Page Linking Root Domains | Domain Authority | Root Domain Linking Root Domains | How do you rank the importance of each of these factors from 1-4? For example, PA, PLRD, RDLRD, DA Please explain. How many of these factors do you normally need to get within top 5?
Intermediate & Advanced SEO | | inhouseseo0 -
Google Listing & Description Categories Question
How do you set up a website or home page to get the individual listing below the description text. For example with the SEO moz listing there are many of the categories listed below the description. Such as SEO Blog, SEO tools ... Is there a way to add this to a home page so good will pick it up this way? I attached a screen shot of what I am talking about because I think I am likely using the wrong terminology. Npcpu.png
Intermediate & Advanced SEO | | fertilityhealth0