Separate Email for Separate G+Local Listing?
-
Client decided to keep restaurant and catering businesses completely separate, so he's gotten a suite number and a separate landline.
He already set up and claimed the restaurant G+Local/Places page using his personal gmail address.
I need to set up the catering G+Local page, but of course he's not crazy about giving me the login to his personal gmail account. But maybe, since they're completely separate businesses, I really should go set up hiscateringbusiness@gmail.com and start fresh with the catering page?
I also have an email address, contact@hiscateringbusiness.com, but it seems like Google never likes these.
How do you recommend that I set up the catering G+Local pages? (This would also presumably be for Analytics and Webmaster Tools for the domain too.)
Should I just start fresh? Can I even do it with a non-gmail account? Or will Google slap him for two unmerged accounts, even though they're for separate businesses?
(I've looked all over the place and it looks like that it's still true that he can't just change the email associated with the restaurant G+ page... no?)
Thank you!
-
I can say that I've "claimed", maybe, a couple dozen businesses for clients over the years using my account--just as anyone else can. The Google Places for Business is just a dashboard where you can claim and request updates for a business record and and a place where Google can keep the person who requested the changes informed of the status of that change.
When you "claim" a business, what you're really doing is telling google that you claim you're authorized to make changes and that when google sends the PIN by phone or mail to the company's phone number or address, that someone at the company is going to share that PIN with you so that you can enter it in the dashboard and make the changes take effect.
If you did accomplished all that, then the next day, you got fired, someone else (or the business owner) would simply be able to go their own dashboard add the business, make any changes were needed, and wait for the validation PIN to be sent by phone or mail, enter the PIN into their dashboard, and then what ever changes they made would take effect.
Business pages don't belong to accounts, they're tied directly to the name address and phone number of the business itself.
-
Hi Raymond,
You write:
I also have an email address, contact@hiscateringbusiness.com, but it seems like Google never likes these.
In fact, using a domain name email address is the BEST method. I'm not sure what you read that indicated that Google doesn't like these types of email addresses, because they are, in fact, the most trusted address.
Never claim a client's Google local business listing under your own account. Everything should belong to them and they must trust you to access these accounts. Remind them that they can always change their password at the end of your contract.
And, as with everything else we discussed regarding differentiating the two businesses, yes, you should be using completely separate logins for the two different businesses. Everything, right down to the email address, should be different, as the client has decided he is operating two different businesses.
-
Lightbulb half-lit...
Google+Local pages aren't assigned to a Google account? I'm still confused. Then why would they have said the thing about thinking about which Google Account you are using when you make a G+ page and that you may want to share it in the future...?
(I do appreciate your continued help!)
-
It's just a tip-there's not real reason to need to share the account.
Remember, after you add the company and make changes to it and have verified that you are allowed to make changes, any other other person can update that same business page by going through the same process--your client, your neighbor, me-- Their changes will just have to be verified with a post card or a phone call to the business.
Businesses are not assigned to an Google account, they're assigned to the business name, address and phone number. Any account can update the business information but it has to be verified by means of google communicating directly to the address or phone number before the change is implemented.
-
Call me slow, but it seems to me that if the Google Places for Business sign-up page says, "Tip: Before you create a business listing, think about which Google Account you are using. In the future, you may want to share this account with other people at your business," then I don't want to create a new Places page for my client's business under MY personal account, right?
The lightbulb ain't lightin' yet, sorry....
PS Maybe I didn't make clear: I just want to be able to sign them up for the Places page and manage it, Analytics, and WMTs for that same related domain. But the client owns and I want him to retain that ownership. Does that make sense?
-
Just go to Google Places for Business while logged into your Google account, follow the directions to add a business , make changes to it, get it verified via a phone call to the business (that you set them up for in advance) (it takes place in a matter of seconds) , or via a post card. and you're done!
-
Thanks, Chris, for the response, which prompts a few more questions:
1. You have these other companies in your dashboard because they gave you Manager rights? Or rather, how did you get them to be in your dashboard?
2. In my scenario above, I don't really need to touch the client's restaurant site too much, but I do need to start from scratch on his catering one, which he's decided to keep totally separate (different name, different address, different phone, different social media, etc.).
To set up his Google+Local page for this second, separate business, which way is most advantageous?:
A. Set him up a separate gmail account, set up the G+Local page for his business under that, as well as the Analytics and WMTs? or
B. Is there a way that from his primary/original email he could give me access to set up this second place, short of giving me the login to his peronsal email account? (Will being "Manager"of the first do it?)
Appreciative.
-
The business name, address and telephone number belong to the entity. Changes to the information or claiming the business are verified via a google phone call to the company's phone number or a postcard sent to the company's address. Anyone can make changes or cliam to a places page but the changes are not actually implemented until they are verified by the business via a phone call or postcard.
So, if you make the changes or claim a business while logged into YOUR google account, that company will forever show up in your Google places dashboard (until you delete it)--even if someone else makes changes to it from their account in the future. I have, for example, many, many companies that show in my dashboard. Each of them I've coordinated with to set up or revise their places page. I make the changes, prepare them to be ready to get the automated phone call with the PIN (it happens in less than 20 seconds) or to be on the lookout for the postcard with the PIN (takes about two weeks) and when they get the PIN, they give it to me, I enter it into my dashboard, and the changes take effect. You don't need to be in the client's google account to do this
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Optimize homepage for brand-name or local keyword query for franchisees?
We are launching quasi "microsites" for our franchisees within our main company website. My question is wether to optimize the homepage for the franchisee's business name OR a local keyword query? I know standard practice is to optimize the homepage for your company's brand-name, but in this case, brand awareness isn't strong for these new local businesses. Also, apart from the homepage and service page, there is not much room to create optimize content- other pages are simply reviews, projects and a contact us page. Thanks!!
Intermediate & Advanced SEO | | kimberleymeloserpa0 -
Should (and could) a nation wide store compete on local terms?
For example: Can I create a page per each store with it's location including a map? Would it assist in local results?
Intermediate & Advanced SEO | | BeytzNet
Are there any other ways to "push" local results for a nation wide site? Random example:
For a computer store selling computers:
"buy computers NJ"
"buy computers Boston" Thanks0 -
Google Places listings showing for businesses in different states.
Hi Moz Community I have a client with 4 x active Google Place listings in different locations all within in the same state of Australia (Western Australia) and all with the business name 'Crawford Realty' as per Google place guidelines. When searching for 'Crawford Realty' Google returns listings for real estate agents near a town called Crawford in a state called Queensland which is across the other side of the country. See screenshot: http://screencast.com/t/43p6LdtW Does anyone know why my Western Australian business listings wouldn't be showing when searching in Western Australia and why the listings for a town in Queensland, across the other side of the country would be showing. Thanks in advance, Freddy
Intermediate & Advanced SEO | | Jon_bangonline0 -
Is a dynamic online user list bad for SEO?
Hello everyone, I have a question that is currently puzzling me, and I hope you can help me with. On musicianspage.com (one of our websites), we show a list of online users embedded within the page which, as you may expect, changes all the time according to who's online at that moment. That list appears on every page of the site, so at any time any page on the site has a different content and different link profile (sometimes we have just a few users connected, other times we may have over 50 users connected at the same time). My question is: is such a "dynamical-embedded" list bad, good or neutral from a SEO stand point? If it is bad, what do you suggest to do? Put it inside a frame? Using AJAX? Any thoughts and suggestions are very welcome! Thanks in advance to anyone reading this. All the best, Fabrizio
Intermediate & Advanced SEO | | fablau0 -
Google + Listings in Paid Search Area (with screenshot)
Hi Forum! How do I replicate how this company (Eloqua) has placed their Google+ page on the right side of SERPs where normally paid ads are? (see attached image) I took this screenshot earlier this morning, but for some reason I cannot re-create it. Thanks for all your help! googleplus-1.png
Intermediate & Advanced SEO | | Travis-W0 -
Yahoo directory listing issue
Hello all, We submit our site http://tinyurl.com/5v9hrql to Yahoo's directory (Standard Listing) on 08/26/2012 at this time the order remains as pending and the site is not listed on our suggested category http://tinyurl.com/d4a5lyf Furthermore, we haven't gotten any email from Yahoo Team; something is wrong with our submission or need to contact to? Thank you for your help
Intermediate & Advanced SEO | | SharewarePros0 -
How do you use local keywords naturally in a sentence?
Some local SEO key phrases are difficult to use naturally in a sentence - consider "dry cleaners Birmingam". Do you have any ideas about how to use this type of phrase in a natutral-sounding way when writing content?
Intermediate & Advanced SEO | | pauldthewlis0 -
When doing email blogger outreach what response rate do you expect?
How many emails do you send in the average outreach campaign? How many links would you expect from that? Also - when doing email blogger outreach do you need to offer the blogger something other than (great) content, in order to get a link? (maybe cash, or a link back?) I'm doing email blogger outreach for a number of clients and types of content, but am finding it hard to get links from bloggers. Any help is appreaciated! Thanks
Intermediate & Advanced SEO | | kevinmorley0