5XX (Server Error) on all urls
-
Hi
I created a couple of new campaigns a few days back and waited for the initial crawl to be completed. I have just checked and both are reporting 5XX (Server Error) on all the pages it tried to look at (one site I have 110 of these and the other it only crawled the homepage). This is very odd, I have checked both sites on my local pc, alternative pc and via my windows vps browser which is located in the US (I am in UK) and it all works fine.
Any idea what could be the cause of this failure to crawl? I have pasted a few examples from the report
|
500 : TimeoutError
http://everythingforthegirl.co.uk/index.php/accessories.html 500 1 0 500 : Error
http://everythingforthegirl.co.uk/index.php/accessories/bags.html 500 1 0 500 : Error
http://everythingforthegirl.co.uk/index.php/accessories/gloves.html 500 1 0 500 : Error
http://everythingforthegirl.co.uk/index.php/accessories/purses.html 500 1 0 500 : TimeoutError
http://everythingforthegirl.co.uk/index.php/accessories/sunglasses.html | 500 | 1 | 0 |
Am extra puzzled why the messages say time out. The server dedicated is 8 core with 32 gb of ram, the pages ping for me in about 1.2 seconds. What is the rogerbot crawler timeout?
Many thanks
Carl
-
You're absolutely correct, hopefully this answered your question!
-
Thanks, will check out that plugin. So, in other words, the pages are loading fine for the user but sending out an error to the bots instead of the loaded ok message. That doesn't sound good!!
On the plus side, at least it has stopped Roger noticing some of the pages have up to 600 links on them because of all the retailer and manufacturer filtering options!!
Many thanks, Carl
-
Hi Carl,
You're a lucky man (sarcastic), your paging are loading just normally but are indeed giving the wrong status code: 500 for me. This is probably caused by some of the settings in Magento or you server as the normal status code for working pages should be a 200 OK.
That's probably also why Rogerbot didn't timeout on the pages but got a 500 while the pages were working. Good luck fixxing this!
Btw, I highly recommend using the Redirect Plugin for Chrome by Ayima.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Canonical URLs and Duplicate Page Content
My website (doctor directory) is getting a lot of duplicate page content & duplicate page title warnings from SEOmoz. The pages that are getting the warnings are doctors profiles which can be accessed at three different URLs. Problem is this should be handled by the canonical tag on the pages. So example below, all three open the same page: https://www.arzttermine.de/arzt/dr-sara-danesh/ https://www.arzttermine.de/arzt/dr-sara-danesh/gkv https://www.arzttermine.de/arzt/dr-sara-danesh/pkv Here's our canonical tag (on line 34): rel="canonical" href="http://www.arzttermine.de/arzt/dr-sara-danesh" /> So why is SEO moz crawling the page? We are getting hundreds of errors from this - and yet Google doesn't have any of the duplicate URLs indexed...
Moz Pro | | thomashillard0 -
So noob while adding competitors, why i can't add sub-directory or specific url?
I try to add my competitors but failed, but there is only sub domain we can add to competitors, so how can i add a sub-directory or specific url to my competitors?
Moz Pro | | lfproseo0 -
canonical URL tag
Hello, I was checking my ON page SEO, and one of the things i see Number of Canonical tags 2 Remove all but a single canonical URL tag I didn't fully understand, what is canonical URL tag? my website is http://novitasalonandspa.com Thanks for help
Moz Pro | | vlad_mezoz0 -
Truncate page URLs
We have some pages (for example a contact us form) for which the URL is modified by the CMS depending on the referring page (this helps to put the form submission in context for the sales reps who get the contact submission). The SEOmoz crawler considers each URL a new page -- and so numbers like in diagnostics are all inflated as the same page is listed multiple times (e.g. for too many links) Is there a setting to change what the crawler considers to be the same page? Here are two URLs for the same page that the reports treat as separate pages: http://www.spirent.com/About-Us/Contact_us.aspx?referurl=0F528F4D703D8BB3523738D6373AA8AD http://www.spirent.com/About-Us/Contact_us.aspx?referurl=10ACDA6055244E369395223437FDCF30 The page is actually: http://www.spirent.com/About-Us/Contact_us.aspx Thanks Ken
Moz Pro | | spirent.marcom0 -
Extension-less URLS to extension and vice versa - does it affect PA?
Quick question: Will adding an extension such as .html or .php to a URL affect the Page Authority? Long explanation: My site is built in Drupal, and has the rewrite rules in place to redirect URLs with .php extension to no extension URLs. For example, the real URL for one of my pages is: http://www.trueresults.com/index.php?q=get-started. Because of the rewrite rule, it is rewritten to http://www.trueresults.com/get-started by Drupal. If I wanted to keep the url the same, but add an extension to the end (ie. ".html") would that affect my Page Authority? Would Google consider this an entirely new URL? The reasoning behind this is I am working on setting up some goals and events in my analytics and it requires urls with an extension, it's not accepting my "extension-less" urls. thanks!
Moz Pro | | TrueResults0 -
How to handle 2 domains pointing to the same server.
My client has 2 domains which point to the same sever. eg a.com and b.com both point to the same place. For now a.com has better seo but the client wants to switch to using b.com more. Im guessing 301 redirects will not work in this case. How would I handle this? If i'm forced to manage both domains, what is the best practice for monitoring in seomoz pro. Should i set up a.com as a competitor?
Moz Pro | | eztrans0 -
How to handle crawl diagnostic errors for the same url. /products & /products/
I have copied on of the errors out of the crawl diagnostics report. Both /products and /products/ are returning an error, and both have pretty good domain authority so I feel like its hurting my site that these show up this way. Both urls create the same page, should I just setup a 301 on the /products with no slash or will that cause more harm... I am using the MODx cms system and that could have something to do with it. | Products | Datalight http://www.datalight.com/products 1 37 5 Products | Datalight http://www.datalight.com/products/ | 1 | 30 | 1 |
Moz Pro | | tjsherrill0 -
SEOMoz site crawlers created an issue for our servers
I have set up a number of campaigns with your pro tool. Unfortunately we have 7 sites on our server and our IT dept have said that we had an issue when your site crawlers visited for several sites at the same time - is there any way that I can retain the campaigns but have the sites crawled on request rather than automatically?
Moz Pro | | StephenALee0