Why does OSE & Moz Q&A sections not work for me in Chrome any more?
-
A few weeks ago I started seeing instances of OSE not showing all the information when it was showing I was logged in while using Google Chrome. It would work, then not work and kept showing me the button to sign up for Moz Analytics even though I was logged in. I'm a Pro Member, which is confusing. Then I noticed that while logged in, I would be logged out somehow when trying to contribute to the Q&A's and it would bounce me back to the Moz Home page or show me the white Login button in the upper right. Again, in Chrome only.
I was told by support to clean my cookies/cache and that works for maybe a few hours, but then would resort back to logging me out. It has become very annoying, and now can only work logged in from FireFox. Not a huge issue, but everything else I do all day is in Chrome.
Is anyone else having this same issues? Any recommendations? Thanks in advance. - Patrick
-
I'm really sorry you have to deal with all this. Please let me know how that goes!
-
Hi Aaron,
I'm using only a couple Chrome extensions: SEOquake, Mozbar, Wappalyzer and Awesome Screenshot only. Deleting the cookies did help, but only for a couple hours. Per security/antivirus, I use Microsoft Security Essentials as the full time scanner and Malwarebytes for the "as needed" deep scanner. What is weird is that I've been using all of the above for a very long time, so it's not a change in the tools. I think it is local as well, but just trying to whittle it down to the cause.
I may dump Chrome completely and reupload a fresh copy and see if that does the job. Thank you for your input. - Patrick
-
Thanks for that tip. I was also using the old bookmark to SEOmoz, so I deleted it and bookmarked Moz. However, that did not do the trick for me. But, at least I have the correct bookmark now
-
That does sound really annoying. I know that clearing cookies does help most users, but there might be something else going on with Chrome. What types of extensions are you using in Chrome? Do you have any security or antivirus software installed on the workstation? If you have another computer that you use OSE in, do you have the same problem on there? I suspect it's local to the computer but it's hard to tell with these types of issues.
-
I dont know if this makes a difference but the same thing was happening with me and i realized that i was using an old bookmark (seomoz) to get it. I kept clearing the cookies, drove me nuts and then I deleted the bookmark and everything is fine now. (and i use only chrome).
-
I've been having the same issues and it's getting to be pretty frustrating!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why some of my backlinks are not showing on moz
why some of my backlinks are not showing on moz. These backlinks are profile and web 2.0 backlinks, i have tried many solutions but none of them worked for me. my site is solution4people is there any way to show all the backlinks of my site on moz . Thanks alot.
Link Explorer | | tzoubaier0 -
Why moz is not crawling my Backlinks & Keyword ?
Hello all brother & sisters, I want to know why moz bot crawler are not detected my backlinks & keyword from last 3-4 months not even single one. All other SEO crawler less popular than moz are detecting my keyword & backlinks. May I know is there any option to forcefully moz bot to crawl my all site specially.
Link Explorer | | loknath.tcms1 -
Can you do custom date comparisons in Moz?
The only options I see in the tab is weekly and monthly. What if, for example, I wanted to compare stats over a 3 month period? Or compare stats from the same month last year? Is that possible? Or even the stats from the beginning of a campaign? Do you have to manually track them?
Link Explorer | | trypm1 -
MOZ can't find internal links on my website while Google search console finds thousands of them
When using open site explorer MOZ finds 0 internal links on https://www.glassesgallery.com while Google search console finds thousands of internal links. What could the issue be? Cr8Wk14 oGOf1gb
Link Explorer | | NathanPetralia0 -
Same domain, different DA? (OSE)
Bit of an odd one here, anyone seen this before: https://i.gyazo.com/aa083d07c58623e101fc84b8b569a0cc.png
Link Explorer | | ThomasHarvey0 -
OSE Says no Contact Information
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
Link Explorer | | OliverNeely0 -
Can't make sense of OSE and MOZ.
I checked this site on my OSE and it shows only 7 inbound links a DA of 14 and no social activity whatsoever yet when I check it on Majestic it shows ExternalBacklinks 71 ReferringDomains 20 Referring IPs 19 Referring Subnets 19 . And.. the page is #1 on google search for hypnotherapy michigan. How can it rate so poorly on MOZ, show so much more on majestic and rank so high on google? I thought MOZ data was supposed to be among the best and that top rated pages on google should also rate high on MOZ. here is the site http://hypnotherapy-detroit.com Additionally, when i look at the site, i notice that most of the backlinks are exchanged links and this site's link exchange page isn't even linked from the home page. Now I thought that kind of link exchange game was now discounted by Google. I don't get it. No social pages at all... low page rank... no new content.. so by MOZ standards there is no justification for this page to be anywhere near page one let alone at position #1. Can someone help me make sense of all this?
Link Explorer | | HypnoPro0 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1