SEO ROI for brick-and-mortar small business?
-
So I've just been contracted to do some on-page and local SEO for a number of websites, and aside from analytics, I don't know how to prove the ROI. Any thoughts on that? For example, how do I prove a restaurant is getting more customers because I optimized their website and established and enhanced local listings (or if that's even the case)? How would I measure that success, especially if there are other variables (maybe they're also kicking off some off-line marketing in tandem ... )
-
Wonderful - thank you.
-
Local Search ROI = ((Lead Value X Campaign Value) – Cost of Campaign) / Cost of Campaign
http://streetfightmag.com/2013/09/18/calculating-the-roi-of-local-search-campaigns/
Hope this helps,
Tom
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Advanced SEO - Locations vs Service Areas
Hi we have a Roofing business that has an office "corporate headquarters" in Lincoln Nebraska- We have also setup service areas or "address locations" in other states and cities we service. The remote addresses we have are through the UPS store locations giving us an address in the areas- Knowing that Google GMB wants us to list these as service locations and not physical addresses- they have told me directly we are setup okay with separate GMB pages for each location- they say we just need to "hide" the addresses in GMB. Question: If we "hide" the local address on "all" of the local listings how will this affect the local SEO? It seems like not having a physical office will hurt the local presence- or moreso- having an actual office will help it? Can anyone give input and opinion of setting up "Service Areas" vs "Locations" as it relates to SEO and SERP placement? Many thanks in advance.
Local Listings | | murraycustomhomescom1 -
Concern about Citations when business Addresses change!
This may be a beginner level question, but I am concerned about spending money on citations in case I have to move offices at any point in the next 6 to 12 months. Would I have to update my address on all the citations? If so, is there an easy way to do this cost effectively? Or do I leave the old address as it is and create new citations with the new address? What is better or cheaper to do? What is better for SEO? Thank you.
Local Listings | | RyanUK0 -
Would two telephone numbers on a website affect NAP consistency? One is the "actual" business number with Schema, the other is a call tracking number.
Hello! I have two telephone numbers listed on a website - one is the "actual" business number and is utilizing proper schema, while the other is a call tracking number featured more prominently on the site (both in the header and above the "actual" business number in the footer). The code looks like this: New Patients: 999-555-5555 Current Patients: 555-555-5555 Does Google prioritize the "actual" business number because it has the proper schema on it? Or would the call tracking number still be counted and affect NAP consistency for Local SEO? Thanks!
Local Listings | | nowmedia11 -
Creating a Google My Business listing in a used location
Hi! We're expanding our business and opening a new office. The location of that office is a shared office with another company, Will it be possible to verify the listing in Google My Business even tough there's a verified business there?
Local Listings | | OrendaLtd0 -
Not all business locations showing for a brand search
I've got a client with multiple business locations however when I type the company name into Google it's only displaying 2/3 of the branches in the local pack for that SERP. The client's picked up on this and would like the third location to appear in the local pack when people search for their company name. I have a suspicion that it's because the third location (the one that isn't displaying) has an address that's exactly the same as several other businesses that are located in offices directly above or to the side of them. My (very flakey) theory is that Google is perhaps uncertain about the exact location of this business given that there are several others with the same address but different business names, so the NAP consistency is being diluted and Google is simply leaving them out of the local pack due to the uncertainty over which business is in fact located at 2 West Street. So my question is, has anyone else had any issues of not all business locations showing in the local pack for a brand name query and if so how did you solve it?
Local Listings | | PeteW0 -
How long until an address changes after verification on Google My Business?
Started working with a company recently that had a Google My Business with an old address. I went ahead and claimed it and verified it with the postcard, but it still shows the old address if search. How long will that be?
Local Listings | | EcommerceSite0 -
Multiple listing directory pages pointing back to the same local business profile
I've been tuning my SEO pages to cover cities, states, and metro areas for local businesses we have. I'm wondering if the same business showing up on multiple pages, because they can actually go out and service that area, has a negative impact on rankings. Does multiple pages on your site, pointing to the same content, hurt or help the ranking of either page?
Local Listings | | All-About-Labor0 -
Business from UK Showing up in Canada local search, how can I report it?
Hello Everyone, So we have a problem. There is another business with the same name as ours showing up on Google Local/ Google maps when I type in our business name in Google. Our name is Brighton College, and the other business is Brighton College, however they are from the UK. They are showing up on the right hand side with their wikipedia page and on Google Maps and we aren't, but I'm searching in Canada on Google.ca across the street from our college. Any idea on how to fix this? Thank you!
Local Listings | | jhinchcliffe1