Cannot add new campaigns
-
http://analytics.moz.com/campaigns/new
I cannot add new campaigns. The bar just keeps loading and loading and stops there. -
Hi Kevin,
This is Michael on the Moz Help Team! Sorry to hear about the trouble you're having adding a campaign. I had a look at your account and I was able to add a "Moz Test" campaign without any issue - you can delete it once you confirm that it exists in your account.
It's hard to say exactly what is going on here but it COULD be browser related. Our tools are optimized for Firefox and Google Chrome so you'll want to be sure that you're using one of those 2 browsers. In addition, certain add-ons and browser extensions can cause performance issues in Firefox & Chrome, so disabling them while you try to add another campaign might be necessary.
Go ahead and give it another shot and let me know if this helped by responding in this Q&A thread or by writing in to the Moz help team at https://moz.com/help/contact - I hope this helps!
- Michael
-
Hi Kevin,
You should write an email to the Help team, they will surely resolve your issue.
You can email them at: help@moz.com
Gr., Keszi
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Multiple campaigns for similar pages
Hello, Moz family! I am fairly new to the SEO game, so this question may be irrelevant. Here is a little context to begin; the business I am serving has an overview page (see below), which I have started a campaign for. On the overview page, there are 10 different links that can take the user to a specific page. It is hard to gather rankings for these keywords because there are so many different pages we link to. I guess what I am asking is, is the only way to gauge keywords across multiple pages is to start multiple campaigns? I hope this makes sense, but if I need to clarify more please let me know! Thanks in advance!
Product Support | | BlakeSmith30 -
I want add additional users to my account. Can I?
Diar sir. I want add additional users to my account. Can I? tamai@softplanning.jp
Product Support | | tamainoboru0 -
I have the same domain name that branches out to 4 different locations on my campaigns. Can I combine all 4 of these campaigns into one campaign?
The one domain, documart.com is broken up into 4 campaigns on Moz. I'd like to put all 4 campaigns into one campaign if that is possible.
Product Support | | HotCoffeyDesign0 -
Can you export campaigns from one Moz Pro account to another?
Looking to export our active campaigns from our account to another. Is this possible?
Product Support | | Mediademon0 -
Back to Pro in New Moz Analytics Accounts?
I have two accounts with Moz.com Account One (about a year old) has both the options to switch over between Moz Pro and Moz Analytics. Account Two (a trial so far) just has the option to use Moz Analytics. So new or trial accounts don't have access to Moz Pro?
Product Support | | VinceWicks0 -
Moz not allowing me to add social profiles?
I have 13 Facebook accounts I want to connect. I got 5 of them to connect, and Moz says that I have 10 of 15 accounts left. However, when I try to add another account it says that I have reached the maximum amount of accounts already?
Product Support | | howlusa0 -
Giving access to a new user
We are looking to give access to a different user in our org, but when they try to log in on a different device, it's not working. The only device that can log in is mine. Please advise...
Product Support | | linkupSEO0 -
A problem with the MOZ New response to Question Email
Hi, It seems that the MOZ New response to Question emails are getting my mailbox stuck (using outlook). This does not happen with any other email including your other reports and emails. Maybe its only me but it happens to me on two active questions I have with you (2 different new response emails I got). Thanks
Product Support | | BeytzNet1