Weekly Report not updated since Jan 26\.
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I have multiple campaigns and they all say that the last update was Jan. 26th. Should I be getting a new weekly update for all of them by Feb. 3? Is there a setting that I need to checK?
Thanks for your help
JoAnne -
I also have a lagging campaign; typically I receive reports on Wednesdays, but no update since Jan 28. Other campaigns seem healthy.
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Thank you for the response! Just an FYI - I don't get that message that is in your pro panel. I get this message:
Our Medium tier has been upgraded. Get 5 more campaigns and 450 more keywords for an extra $50 a month. Upgrade Now
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Yep our updates are usually available by Tuesday, but didn't get our second campaign until today. As noted by Alick and Ryan there is a notice on the pro panel. Image below.
Hope it helps,
Don
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Im having the same issue - no update since 27/01/15. I've just checked and there's a yellow note at the top of the page saying they (Moz) are a little behind in gathering the data.
I guess Moz have had a high server load/ issues this week. If no update in the next few days I'd contact support.
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Hi JoAnne. I have updated data in some of my campaigns so all seems to be in order. They do roll out in a staged fashion as they're processed so an instantaneous update isn't to be expected. If you have your older data or original crawl data in there it should be working and update accordingly. Just give it some more time and you'll likely see fresh data soon. Cheers!
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